Help needed urgently! creative zen touch 40gb forgets that songs ex

I have had my player for 6 months with no problem but yesterday it forgot 2000 songs existed. It still displayed the artist name but everytime i clicked on them it came up with "add music from libary press menu button" However on the other artists (keep in mind i have 7000 songs) it is fine. But It has forgot around 2000 songs.
Then i thought i would try to upload the songs again. This is when i discovered once my player is docked it only displays 2 songs by each artist which is rubbish because in some cases i have 80 songs by a certain artist. So i have no idea why it displays 2 songs.
I then noticed a unknown folder which has files in it such as ??23323d?. These "tracks" have blue logos next to them on the left hand side. I have no idea what they are but it will not let me delete them. It also will not let me add any more tracks and everytime i unplug the usb it crashes. It also takes about a minute to turn on now instead of the couple of seconds it took before. And pauses and crashes accure quite often now.
It's probably a long shot but is there anything i can do? All help either big or small will be appreacited. And if you need more detail just ask me.
Thanks mike x

Mike,
Probably you can try running Cleanup option from the player Rescue mode.
Jason

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For the first month it worked very well, and I was glad I bought it instead of an iPod (I've never liked them).
Anyway three weeks ago the display froze on a playlist while I was listening to it (none of the buttons worked), so I let the battery run down and after a couple of days it recovered and restart working.
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So I decided to use the same method I used the first two times I had some problems - but the battery didn't run down! Or maybe it did, but the light is still there, and my mp3 doesn't work. Now it's been four days, and this is the third time I had a problem with my mp3 player - I've been owning it just for three months! What should I do for make it start working?
How can I reset it's And if I do, am I going to lose any of my files?

if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

Need help with my Creative Zen Touch.. How can i take the music out my play

My player is giving me issues but i dont want to lose all the music on it, is there any way i can store the music on my computer and not on the creative music box?

kewzone,
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There was one other method that worked for me some months back, and that was to first revert back to Windows Media Player 0 by removing WMP and Windows Media Player Runtime and to also use add/remove programs and remove all Creative software, then try adding your firmware onto your MP3 Player. After the firmware was installed, I could go back and add all my software. At a later date, by accident, I updated my WMP0 to WMP and everything still worked fine. I can't stand to use WMP 0 for my MP3 Players.
That was information that I got off fixya.com ( a repair site for MP3 Players of all brands)
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 04-9-2008 09: AM

Creative zen touch 40gb docking sys

hello
does anyone have a docking system compatibility list for this system?
thanks

I have the same thing, and I have yet to find any docking stations. Tell me if you find one though, because I'm totally interested!

Need Help With My 40G Creative Zen Touch Mp3 Play

Got this beautiful mp3 player for a steal at only $95 dlvd!
Works great, only problem is I just installed the software and when I run the Organizer thing, it doesnt detect any mp3s. So when I go into my folders containing mp3's they dont show up. I tried to associate formats using the File Options in the settings menu but there are no file types listed to associate! Im confused at what to do.
Also when the program software was installing I kept getting error messages relating to the registration of certain parts of the program, it still installed complete but gave me a error message to report to Creative. Everything works fine so far though?
Can anyone help me out here or recognize the problem?

micromouse wrote:
Your installation did not complete successfully.
<FONT face=Helv size=2> Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
Hi thanks for the help, Im not sure if my ins the Plays for sure model or not? Its the Creative Zen Touch 40 GB. I bought it without a manual so im not positi've how to check the details. It came with a software installation CD, that is what I used for the software. So does this mean I just need to download the plugins you listed? Is that what is affecting the Organizer in the fact that it doesnt display mp3s?

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Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

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We are sending emails to these sites
http://www.iskin.com/store/I2feedback.tpl
On this site fill in your name and email and then paste this message (below) into the comment zone:
The Creative Zen Touch Skin Movement
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Why not replace the part? Instructional video link also on the page? http://www.thegadgetdr.com/Zen-Visio...hpad-black.htm

Repairs to Zen Touch 40gb in UK

Hi,
i have had a zen touch 40gb unit for nearly 2 years. Very pleased overall but like many things the newer models get smaller and lighter.
However, like many others on this forum, i have dropped the unit and now the touch pad / front buttons wont work. I had 5000+ songs on, which i deleted so i could update the firmware etc.
I contacted Customer Services and was told that they don't do this model no more and cannot accept it for repair. They offered me to purchase an Vision M or Vision at a discounted rate to compensate me for my troubles.
This raised a few thoughts - Do Creative have major problems with this and other models and find a way round it by offering other models? I find it hard to beli've that so many people have had same problems and not got the issues resolved. It seems once it packs up, thats it - finito!!
I have ordered a new Vision M (as i was planning to purchase it anyway, with the proceeds of my Zen Touch contributing to it).
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I would appreciate any help.
regards
Manthevab

John
Thanks for your quick response.
Without going into the whole story - I knew it was out of warranty therefore i wasnt expecting a replacement, however I expected the offer of at least a REPAIR.
I am not an expert with these players, but i assume something has slipped inside the unit and this has made the right hand side buttons and touch pad redundant.
I accept what you are saying about replacing with a newer model at a discounted rate, however i paid over ?230 two years ago and did not expect to be paying again 2 years later, except in a case where i sold my old one to part fund a new one.
I now have a 40gb hard dri've player, which is unusable. I just want to know if there is a company that might be able to fix the problem for me.
John, if you can help, i would appreciate it.
Regards
Manthevab

Creative ZEN TOUCH and Macs, plz h

Hi,
I am considering buying a Creative Zen Touch and would like some help
I was wondering if anyone could answer this for me, and yes, I have the read the FAQ and about Macs and how it isnt officially supported, yada yada
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HOWEVER
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peterh85,
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Zen Touch 40GB is absolutely GRE

(This is further to my post in the thread "Experience with your Creative Player" ten days ago.)
Hello everybody,
two and a half weeks ago I received my Zen Touch 40GB and right from the beginning I was very happy with it -- easy to operate without having to use any kind of manual, reliable, beautiful, great sound quality, etc.
Now, two and a half weeks later, this positi've judgement has become even stronger. The Zen Touch is really extraordinary! Battery life second to none, sound quality absolutely amazing (also when connecting it to my harman/kardon amplifier), good software (MediaSource Organizer), solid and reliable feel, Zen software never crashed, touchpad easy to operate after some initial training, display excellent, easy to navigate through the menus, etc.
In the beginning I was very sceptical whether to spend that much money on an MP3 player, and also a bit sceptical whether I had chosen the right one (since there are many to choose from and there seems to be no immediate "first choice"). But today I'm more than happy with my purchase and couldn't imagine living without the Zen Touch 40GB anymore.
The most amazing thing about it is simply the sound quality -- I keep listening to Jennifer Larmore singing Caesar's air "Va tacito" from Haendel's opera "Giulio Cesare in Egitto" (Julius Caesar in Egypt, HWV 7, 723), and it is stunning how crisp and clear the soloist's voice mixes with the outstanding horns and the beautiful harpsichord sound, etc... This alone is worth it. Having all my CDs in a belt-pocket everywhere I go is, in and of itself, another reason for such a device.
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<SPAN class=time_text>PS: For listening to operas an MP3 player is actually perfect since there is no need to change CDs -- I created a playlist for each opera, put the headphones on, lie down in my bed, and enjoy hours of musical delight without any breaks ;-)
Message Edited by haardt on 0-7-2005 0:54 PM

I just got my Zen Touch 40GB 2 days ago. I was surprised that it was slightly smaller than by Zen Xtra.
My only concern with it is the operating system. Its missing many features compared to the Zen Xtra, some of which I really miss like the Tabbed View.
And one annoying little detail, When a song is playing and you accidently touch the Touch Pad it automatically goes to the Seleced Music screen (Why?) If you press Pause in this area the song with just complete stop. And you have to start the song all over agian.
Hopefully this little annoyance can be corrected in a Firmware upgrade.
Also why isn't Creative advertising the 40GB player? All there pages still show the 20GB.Message Edited by TimT on 0-7-2005 03:25 PM

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if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

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I'm in the same boat as you. I have a zen neeon. Tried running the program, all the set up prompts seem to work, but the program is nowhere to be found after "installation".
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Help needed urgently! creative zen touch 40gb forgets that songs ex

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