Help Needed urgently ! please reply

hey guys
errrrrm had my ipod nano 2GB since xmas 2005
its now may and today my screen has become ******** big time, the screen has become split into two different bars, both horizontal and vertical. also my ipod earphones have become faulty and broken.
I would return this product, but as a special present i had it personalised. so therefor i may not be able to return to apple store uk. What i would like to know is if my ipod is 1) is my warranty still available
2) is it possible to return the ipod
3) and also if i return it, can i get it fixed, or have a new one delivered. i know that other shops do do this service for free, and would i have to pay for any repairs made?
Thanks for your help guys, and i hope to hear from you soon.
P.S i dont check this site often as i am still at school, so any information that you have could you please email on payney-2k6 at hotmail.com
Many Thanks once again guys and girls
Tom Payne
packard bell Windows XP Pro

It sounds like a hardware problem. Assuming it's still under warranty, you can either take it to an Apple store, or file a service request online here;
http://depot.info.apple.com/ipod/
Good luck.
Cheers!
-Bryan

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Dump file /appl2/oracle2/proddb/10.2.0/admin/PROD_winsome/bdump/prod_cjq0_13539.
trc
Oracle Database 10g Enterprise Edition Release 10.2.0.5.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
ORACLE_HOME = /appl2/oracle2/proddb/10.2.0
System name: SunOS
Node name: devserver
Release: 5.9
Version: Generic_118558-06
Machine: sun4u
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 10
Unix process pid: 13539, image: oracle@devserver (CJQ0)
*** 2011-11-24 10:57:22.769
*** SERVICE NAME:(SYS$BACKGROUND) 2011-11-24 10:57:22.430
*** SESSION ID:(392.1) 2011-11-24 10:57:22.430
Waited for process J000 to be spawned for 60 seconds
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Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 10:57:42.940
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*** 2011-11-24 11:14:06.150
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Waited for process J000 to be spawned for 100 seconds
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*** 2011-11-24 11:19:29.960
loadavg : 0.08 0.25 0.78
swap info: free_mem = 91.27M rsv = 10468.67M
alloc = 9840.79M avail = 291.52 swap_free = 919.41M
skgpgcmdout: read() for cmd /bin/ps -elf | /bin/egrep 'PID | 3356' | /bin/grep -
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Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=36.292000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:19:29.960
*** 2011-11-24 11:19:40.060
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*** 2011-11-24 11:19:40.060
Process diagnostic dump for J000, OS id=3356
*** 2011-11-24 11:20:08.770
loadavg : 0.27 0.28 0.77
swap info: free_mem = 92.57M rsv = 10465.16M
alloc = 9837.60M avail = 297.86 swap_free = 925.42M
skgpgcmdout: read() for cmd /bin/ps -elf | /bin/egrep 'PID | 3356' | /bin/grep -
v grep timed out after 15.000 seconds
*** 2011-11-24 11:20:51.830
Stack:
skgpgcmdout: read() for cmd /bin/sh -c '/usr/proc/bin/pstack 3356 2>&1' timed ou
t after 1.290 seconds
Process diagnostic dump actual duration=1 min 11 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:20:51.830
*** 2011-11-24 11:21:01.930
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*** 2011-11-24 11:21:01.930
Process diagnostic dump for J000, OS id=3356
loadavg : 0.12 0.24 0.71
swap info: free_mem = 91.25M rsv = 10487.99M
alloc = 9844.82M avail = 272.81 swap_free = 915.98M
F S UID PID PPID C PRI NI ADDR SZ WCHAN STIME TTY T
IME CMD
8 Z oracle2 3356 1 0 0 0
:00 <defunct>
*** 2011-11-24 11:22:36.567
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=1 min 34 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:22:36.567
Killing process (ospid 3356): (reason=x4 error=0)
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*** 2011-11-24 11:28:16.400
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*** 2011-11-24 11:28:26.470
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:28:36.560
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:28:46.640
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:28:56.730
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:29:06.810
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:29:48.503
*** 2011-11-24 11:35:26.030
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:35:36.130
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:35:46.210
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:35:56.310
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:36:06.390
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:36:16.490
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:38:51.157
*** 2011-11-24 11:47:42.830
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:47:52.910
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:48:03.000
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:48:13.060
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:48:23.140
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:48:33.230
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:49:12.586
*** 2011-11-24 11:52:35.420
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:52:45.520
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:52:55.610
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:53:05.700
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:53:15.790
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:53:25.890
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:53:59.129
*** 2011-11-24 11:57:08.260
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:57:18.350
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:57:28.450
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:57:38.540
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*** 2011-11-24 11:57:48.640
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*** 2011-11-24 11:57:48.640
Process diagnostic dump for J000, OS id=4205
loadavg : 0.22 0.33 0.67
swap info: free_mem = 91.70M rsv = 10505.02M
alloc = 9858.01M avail = 251.46 swap_free = 898.47M
F S UID PID PPID C PRI NI ADDR SZ WCHAN STIME TTY T
IME CMD
8 S oracle2 4205 1 0 39 20 ? 410092 ? 11:57:12 ? 0
:00 ora_j000_PROD
*** 2011-11-24 11:58:28.337
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=39.697000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:58:28.337
*** 2011-11-24 11:58:38.430
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*** 2011-11-24 11:58:38.430
Process diagnostic dump for J000, OS id=4205
*** 2011-11-24 11:59:10.850
loadavg : 0.59 0.40 0.68
swap info: free_mem = 91.31M rsv = 10505.02M
alloc = 9858.01M avail = 251.19 swap_free = 898.20M
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v grep timed out after 15.000 seconds
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=32.420000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:59:10.850
Killing process (ospid 4205): (reason=x4 error=0)
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$
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Please see these docs.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help needed urgently on a problem..plzzz

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Dear all,
I come across scenario while discussiion with client that they require rebate with collection. Details of the requirement are given below:
1. SAP rebates run on billed values & set the accrual in rebate agreement on the rate what we have specified in the rebate agreement. Requirement is that, If i have billed on 1000$ & my accrual value is 100$ with the rate of 10%. If i collected 800$ instead of 1000$, then i need to pay the accrual on the basis of 800$ not on the basis of 1000$. It means i have to adjust accrual amount on the basis of 800$. Conclusion is that i have to pay not 100$ accrual instead less then 100$ on the basis of 800$ which i collected.
2. In month 1 have billed on 5000$, my accrual amount is 500$ with rate of 10%. In the 2nd month i have to bill 1000$ and i have given an discount of 500$, it means my billed value is 500$ and my accrual amount is 50$@10%. In month 3 again i billed 500$ and my accrual amount is 50$@10%.
Requirement is that, when i am going to pay the accrual to client, i should pay correct accrual for which he is entitled for. Means i should pay 100$ accrual not 600$ because i have already given an discount of 500$. Discount which i have given already of 500$ should need to be offest with the first month accrual of 500$. So remaning accrual is 100$.
Great if somebody can help me out for the solutioning of the above requirements.

Thanks Ivano,
Somebody has started the conversation.
Let me put my questions again.
This requirement is nothing to do with Payment procedure in the agreement type.
1. In any month if i billed 1000$, so my account receivable would be 1000$. My rebate for that month is 100$ at the rate of 10%. During customer receipt if i collected against my invoice 900$ instead of 1000$, my accrual needs to be corrected 90$ instead of 100$.
I know this can not be fullfilled by standard SAP, by any thoughts on this welcomed.
2. I know Rebate can be settled partially or full settlement by payment method( by cheque, bank transfer, or by credit memo) we have configure in rebate agreement type. But here requirement is totally different.
Here, i need to pay the Rebate as a Discount instead of by cheque or by credit memo. While doing the partial or full settlement system will take into account collected accrual up to that day & apply as a discount to the final bill.
Scenario is like that sometimes customer asked to give us the discount on bill for whatever they accrued so far.
This is again cannot solved by standard SAP, but any thought by any body welcome. We have already thought that we need to enhance the solution.
Solution needed urgently.

Help Needed urgently ! please reply

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