Help needed with audio files in pdf

I added mp3 audio files to a multi page pdf document via Acrobat Pro and the files play fine for me when I open the pdf. My client, however, doesn't even see the audio player rectangles after opening the pdf. Is there something I'm missing to make these files play for everyone who opens the document, every time? My client prefers that the audio files be embedded in the pdf, rather than using links.

Hi The CountryCamera,
Do you know how your client is opening the PDF files with the embedded audio (Reader, Acrobat on Mac OS or Windows)?
If your client is on Mac OS, please check out this thread: Re: Audio files not showing/working on a Mac - solution?
Best,
Sara

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Help needed with audio files in pdf

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