Help needed with message: "Exception creating new Poolable object"

Question

In r12.1.3 EBS users occasionally instead of getting the login screen will see the following message *"Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object"* Restarting the applications usually resolves the issue but it happens so infrequently that we've been unable to diagnose the problem or recreate the problem at will.
Any assistance would be greatly be appreciated in diagnosing the problem.
We've logged an SR with Oracle Support and they recommended turning on OC4J Debugging which they advised would create large log files. Since we can replicate this issue at will we would like to avoid turning on debugging and creating the large log files.

Answer 1

user6035136 wrote:
In r12.1.3 EBS users occasionally instead of getting the login screen will see the following message *"Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object"* Restarting the applications usually resolves the issue but it happens so infrequently that we've been unable to diagnose the problem or recreate the problem at will.
Any assistance would be greatly be appreciated in diagnosing the problem.
We've logged an SR with Oracle Support and they recommended turning on OC4J Debugging which they advised would create large log files. Since we can replicate this issue at will we would like to avoid turning on debugging and creating the large log files.Can you find any details about the error in the application.log and Apache log files file when the issue happens?
Do you have the patches in these docs applied?
Connection Leak On Login [ID 1462034.1]
Connection Leak: Find LeakedConnectionException Reported in AOLJ Database Connection Pool Test [ID 1177093.1]
Connection Leaks From fndgfm (fndgfm.java, fndgfm.jsp, _fndgfm.java) [ID 1231393.1]
Please also see these docs.
Got Error "Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object" When Login EBS [ID 1485112.1]
R12: On a cloned target the logon screen reports 'HTTP error 500 Internal server error' [ID 1335176.1]
Upgrading From 11.510 To R121.3 and Encountered HTTP 500 Internal server [ID 1360410.1]
Concurrent Requests (Java Based) Failing With NoClassDefFoundError 'Could not initialize class javax.crypto.SunJCE_b' [ID 1423414.1]
Oracle.Apps.Fnd.Common.Poolexception: Not Able To Create New Database Connection [ID 1434807.1]
Thanks,
Hussein