Help needed with windows 7 and old deskjet 870Cse not printing
System:
Windows 7 and Deskjet 870Cse.
Because my new laptop does not have the traditional old printer cable port, it only has USB ports, I purchased a USB Parallel printer cable. Hooked it up and system recognized it as a Unspecified Device (IEEE-1284 Controller). It does not recognize it as a printer.
Because it is not recognized I can not print anything.
Any ideas/help on how to get the drivers installed or to have it recognize the printer would be appreciated.
UPDATE:
I was able to get the driver and add a new printer and now can select to print to it. However, the head moves and everything but when the page come out there is nothing on the page.
Any ideas? I know there used to be a program to clean the heads but I don't have that now on this computer or don't know where to find it. Any thoughts?
Hi there mmcdermott,
Try downloading and running the print and scan doctor located here (to ensure there are no problems with the drivers etc installed):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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