Help needed with Windows 8.1 boot and recovery issue

Hi. I hope someone can help me out with this Windows 8.1 issue. A friends computer (HP 2000-2c27CL Notebook) was badly infected and while I was able to do some cleaning in normal Windows I had to do some in Safe Mode. I was not being able to access Safe Mode so I went to Advanced Startup Options in Windows 8, Troubleshoot, then Advanced options, and finally the Command Prompt. Using the command prompt I typed "bcdedit /set {default} safeboot network" to have Safe Mode with Networking. Ever since I did that I haven't been able to get Windows to do a normal boot. I always get Safe Mode. I can't get back to Advanced Startup Options either. Via msconfig in Safe Mode I selected the Normal startup button on the General tab and selected apply and then ok. It then prompted me to restart the computer which I did. This did not fix the issue as I continue to get Safe Mode every time I start the computer. I also tried to do a complete system restore by typing "Recovery" in Windows 8 which brought up the HP Recovery Manager. Once in there I selected the Windows Recovery Environment and it prompted me to reboot the computer. I was expecting to get to an area where I could do a complete factory restore, but I again got booted into Safe Mode. What the heck is going on? The person who has this computer has no restore media... no USB or DVD discs made. There is however a recovery partition I believe, but as I said I can't do anything because I keep getting Safe Mode. Also I tried to use a antivirus emergency boot disk with this computer and I could not get it to boot from the DVDRom drive. I went into the BIOS and saw that Legacy is disabled and UEFI appears to be enabled by default. How am I to change the boot order to get it to boot from the disk and do scans for malware? I thought I did it correctly by moving the Rom drive to the top of the list, but that didn't work. I despise Windows 8x!!!
Help with this is greatly appreciated. Thank you.

Hi HPenn, welcome to the HP Forums. Unfortunately if you are unable to perform a recovery using any of the available methods:  Performing an HP System Recovery (Windows 8)
You will have to order recovery media:  Order software and driver media
I hope this helps.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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