HELP, new ipod shuts down computer in the middle of updating.........

We have a new ipod, that when I connect to our computer, begins the downloading process but shuts down our whole system half way through. Anybody know what is happening. I have tried everything I know how to do, but this only happens when I connect the new ipod. I've even exchanged the ipod, but the same result. I've tried to reinstall the software, but I think I've got a mess now. Any ideas?

First do some scanning. Scan the system with your antivirus program. Scan the system with a malware program like ewido http://www.ewido.com. Use windows chkdsk to scan the system and the registry (if you need help with this just say so)
Goto the PC makers site and install all the updates for your system, especailly BIOs Chipset IDE controller and USB updates.

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IPod shutting down computer

Everytime I plug in my new video iPod into my computer using a USB 2.0, my computer automatically shuts down and says it has recovered from a serious error. But when I plug it into a USB 1.0 drive on my computer, it works perfectly but it takes forever to load my songs on it. Could someone please give me a solution to this problem because I have tried to reinstall the USB 2.0 drivers and update the drivers, but none of that worked
Temp\WERb6c7.dir00\Mini011006-01.dmp
Temp\WERb6c7.dir00\sysdata.xml
^ these are the files that are missing/cause the problem but I have no idea what they mean.

are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

Ipod shuts down computer

Hi everyone -
I'd really appreciate any help anyone out there has on this.
A few months ago, I plugged my 3rd gen 15 gig iPod into the firewire port of my computer and everything froze up and the computer just turned off. I rebooted and the problem didn't happen again.
Since the beginning of this week, every time I plug in the iPod, the computer takes a few seconds (sometimes a minute), displays in the lower right corner the 'hardware attached' icon, and then the computer turns itself off.
I am currently running the most recent version of iTunes and the iPod is running the software that was updated in June, which I believe to be the most recent as well (if not, there's nothing I can do about it because I can't update it with the computer shutting off).
So if anyone has had/is having/knows how to fix this problem, I'd greatly appreciate any help.
Thanks,
Steve

First do some scanning. Scan the system with your antivirus program. Scan the system with a malware program like ewido http://www.ewido.com. Use windows chkdsk to scan the system and the registry (if you need help with this just say so)
Goto the PC makers site and install all the updates for your system, especailly BIOs Chipset IDE controller and USB updates.

Computer is shutting down right in the middle of things rop

It was doing this about a month ago. Just completely shutting down in the middle of the internet, iphoto,etc. and it wouldn't go to sleep, but kick off. I took it to the apple store and they said it was the power supply and fixed it.
Then yesterday, I was on the internet and it just kicked off, like the electricity went out, but it didn't. Just the computer went off. What could this problem be? hopefully it won't start doing to too often. Can the internet cause something like this? I wasn't working it hard or loading things up....
Message was edited by: FM/AR

Hi FM/AR,
Not likely the Internet could do it by itself, but what exact Mac do you have?
Boot off your Install Disk while holding down the *d key*, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT. Some models have a separate AHT CD.
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

HT1455 iMac shuts down itself in the middle of Safe Boot progress bar loading

Hi, Im using a late 2009 iMac 21.5'' on Mountain Lion. (Originally Snow Leopard I THINK)
I got the dreaded grey screen one day and after I did more reseach i tried using the Safe Boot way.
Now Ive encountered a new problem, everytime I turn on my mac, it shows the Apple logo and the Safe Boot progress bar.
Not even reaching halfway through the bar, it just shuts down itself, every single time.. please help?
Btw, I',m using a wireless keyboard, I had to go around borrowing a windows keyboard from my friends, I dont know if anyone can shade some light if i can use wireless to do the keyboard pressing thing when it starts up?
I've also tried inserting my original OS installation disc and press C..it just shows a grey screen, then the disc got ejected, then the Apple logo with the progress bar and then shuts down itself.
Please help, I just need to go into my system one more time and backup my important datas before i go for the 1TB Seagate Replacement Program.
Thank you so much, appreciate it!

hendry17 wrote:
Is that similar with this article http://support.apple.com/kb/ht1553 on 'Instruction for backing up to an external hard disk via Disk utility' ?
No, that copies the entire drive IF it's entirely readable which you don't need, you only REALLY need is your files as everything else (OSX and programs) can be replaced)
Ds store: I read your article on creating a data recovery.
This is designed to install OS X onto a external drive, boot from it and then:
1: Attempt data recovery via normal drag and drop methods on your Users folders.
2: If the above fails, to see if the internal drive is working via Disk Utility, and/or use Data Rescue software ($100) to attempt recovery of the files themselves, bypassing the file structure and whatever is causing the problem.
3: Build your extenral boot drive of everything the way you need it, then Carbon Copy Cloner the external onto the internal drive (new or erased whatever the case may be)
May I ask you why not port powered?
Mac's have been shutting off ports that are drawing too much current, like what port powered hard drives do.
Am planning to get myself a 3TB external HDD 3,5" for all my backups in time for my AASP journey
Too large for a boot drive, you basically want a external boot drive equal too or slightly larger than the boot drive your recovering from, because later you can use it as a bootable clone backup of the entire boot drive and store it for emergencies.
These large drives like 1TB and 3TB are sometimes problematic (especially with 10.6) when formatting. Also I advise all boot drives be Zero erased before OS X is installed or cloned onto it to reduce bad sectors, a zero erase on a 3TB drive could take 6-10 hours.
If you want to use the 3TB, use it for file backup, not for your bootable clone your creating with the instructions I gave.
You see later on, once you got all your data off the internal boot drive, you build the external boot drive just like you would do a brand new erased internal drive. You add programs and whatnot, tweak it how you like. Because later on your use Carbon Copy Cloner to clone the external onto the erased or new internal drive. Get it?
So 3TB is excessive if your internal boot drive is only 500GB, you will have 2.5TB left over.
Sure you can partition, but I don't advise having so many backups on one piece of physical media, you drop it, lose it or fry it, you lost everything.
So more and seperate pieces of backup are safer in that regard, hardware and software redundancy.
Most commonly used backup methods
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

New iPod Nano Turns off in the middle of any track playing - Apple Bummer

So, I just received my iPod Nano as a replacement to an early generation of iPod Nano's that are subject to recall. The new Nano has been updated as of 21 Jan 2012. Songs loaded into iTunes under MAC OS X Lion, iPod Nano synched with my computer, and I'm ready to go.
What - not so fast! Guess what? The Nano turns itself off in the middle of any track you play. I turned the shake and shuffle mode off to make sure that is not it. And it is fully charged. I even went through the reset procedures.
So its less than 24 hours new/old so I go for Apple support. My original iTunes etc accounts are associated with my house in America. But I live in the UK right now. So drill through Apple support and guess what? Well, I live in London so no support is available. And the Apple web site as usual does not provide much help in making calls.
Apple's web site says there is no coverage on this as it is out of warranty? 24 hours new? No warranty. It says it comes with a one year warranty. And Apple UPS'd it to me yesterday.
So question 1 is: Does anybody know what the problem is and how to fix it? I hope it isn't operator head space but who knows, maybe it is.
And question 2: Does anybody have a good 800 number for me to call in the USA?
Many thanks.

Livin Doll wrote:
I have the same problem and wondered if it was loosey goosey headphones which were just cheap 10 dollars buds. So are you saying I should get new ear phones that fit tighter?
That would be my guess....Here is what Apple has to say about the problem.
http://support.apple.com/kb/ts3700
My guess is that it is a compatibility problem with older or aftermarket ear buds. My daughter has a 6th generation Nano and does not have this problem but keep in mind she is using the ear buds that came with the 6th Generation Nano. With the replacement program they are not sending new ear buds. I just did a test with my daughters 6th Generation Nano using an old set of aftermarket ear buds I had in my desk and I was able to duplicate your issue. I then used the ear buds from my Iphone 4s and did not have an issue with the Nano going to sleep and the music turning off.

Ipod shuts off right in the middle of a song

I don't understand why my itouch stops playing right in the middle of the songs i play as if it shut off the itouch. Not sure why it does that???

Try #2 and 3 in link below. If neither help, contact Apple for service. You most likely have a hardware issue.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OC "Vertex 3 SSD Boot HD 

Does the new ipod touch 3G come with the 3.1 update?

I have looked through the tech specs in the store but can't seem to see if that's included.
I am shopping for the new ipod touch and want to make sure it is totally up to date.
Thanks in advance!

"With the iPhone 3.1 software for iPod touch already installed, you can start using fun and handy features such as peer-to-peer gaming and cut, copy, and paste right out of the box. "
http://www.apple.com/ipodtouch/

Ipod shuts down when locking the screen

I used to be able to lock the screen by lightly pressing the power button. Now when I do the music is stopped. Can anyone tell me how to fix this? Thanks

This is usually an indication that your iPod's headphones are not plugged ALL the way in. Make sure the white part of the headset is flush with the body of the Nano and no silver from the plug can still be seen. The headphone jacks on the newer Nanos are a bit tighter than in previous generations.
Otherwise, make sure the headphone jack clean and clear of any sort debris.
B-rock

I got a new ipod touch 5th gen did the set up updated it but now the only thing the screen does is ask to be hooked up to itunes and is always in recovery mode and no matter how many times I try to restore it won't work?

If it help before this one I had an iopd touch gen 2

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just got a new iPod touch 4th generation and the latest iOS update (4.3.3) isnt installing

It says the software version is 4.2.1 amd that it's downloaded the iOS 4.3.3 version, but when I hit the update button it does the "extracting" bit and then when it gets to the "verifying update with Apple" it says
The iPod "Tanuj's iPod" could not be updated. An unknown error occured (3194)
I looked up that error and it said that that meant that my iTunes wasnt up to date. I checked, but it actually was up to date, but I re-installed the whole thing just to be sure, but it's still not updating.

Yep, it say iTunes 10.3.1.55
I tried searching for 3194, and someone pointed to http://support.apple.com/kb/TS3694#error3194 and that says:
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
I'm sure I have the latest version of iTunes, but what's an updater log?

HT4059 While searching through titles of books to purchase, IBook will automatically shut down right in the middle of viewing a book! Why does it keep doing it? I am current on all updates!

I keep getting booted out of IBooks while I am searching through books to purchase! I can't figure out why it keeps doing it! I am current with all
Updates. It soesn't do it when I am reading,only in the store! Any ideas?

I keep getting booted out of IBooks while I am searching through books to purchase! I can't figure out why it keeps doing it! I am current with all
Updates. It soesn't do it when I am reading,only in the store! Any ideas?

IPod shuts down due to "low battery" even when fully recharged

OK..
I got big problems with my iPod battery.
I've already sent my iPod to Apple once, but they returned it saying nothing is wrong and giving "helpful" tips about turning the backlight off in order to make the battery last longer..
Well, I sorta disagree about there not being any problem. And I did feel a bit insulted about the claim that my iPod is not malfunctioning as well as the hints about me being a retard who needs to be told that using the backlight continuously might have an affect on battery life.
(but in case my retardedness is to blame for all my problems with my iPod, please let me know. )
During he last 2 months or so, the iPod keeps shutting down due to "low battery" even though it's been connected to the USB port for, like, 20 hours straight.
Tried different ports and computers without any luck.
The recharging-icon is usually moving while connected to the computer, but I don't get the "battery is fully loaded" message (or icon?) anymore.
Sometimes when the iPod has shut itself down due to low battery, it can still be used for ~10 hours by turning it on/resetting multiple times. When that happens, the battery icon is at first "empty", but then bar suddenly goes to half full.
I also suspect that resetting it 7 times before plugging it into a USB-port helps. Occasionally.
No way to tell if there's 15 hours or 15 seconds life left in he battery. I just got got home from a 2 x 8,5 hour flight and the iPod shut down right after the first take-off So.. yeah.. I'm ****** off atm.:/
I've tried all the tricks I've found on the net (resetting, software updates etc.) but nothing helps.
Don't know if it could have any relevance, but it seems like the problem appears more often when playing audio books - long mp3 files, that is...
Help, anyone? Pretty please?
PC Windows XP

I have the exact same problem. About 2 weeks before the end of my 1-year warranty, I contacted Apple about the problem. They sent a box with prepaid shipping (I paid for it) and I sent the iPOD back to Apple. Today, I checked the status of my repair and the screen reads:
Step 1 - Request
Product received (05-Apr-2006)
Step 2 - Service
No trouble found (11-Apr-2006)
Step 3 - Return
Original product shipped (11-Apr-2006)
I contacted Apple Customer Service and was told that they ran diagnostics and nothing was wrong with the unit. I asked them if it mattered that I noticed problems with the iPOD that they don't seem to see and they said no. They said the problem could be with my charger, but I told them that I recently lost my charger and had used several different chargers that work with other peoples iPODs just fine. I even left it to charge overnight and the next day I could barely play one song. The woman I spoke with told me that if I had any problems with the iPOD after it was returned to me, I would have to send it back (they would not provide the box) and pay $225 since it is no longer in warranty .
My problem is that the unit was in warranty when I sent it, they didn't fix it (they couldn't find this very obvious problem), and now it isn't in warranty. The only way I can listen to music is to plug it into an A/C outlet while it is playing. My other option is to buy another mp3 player.
Has anyone else had this problem? Have you found a solution? Thanks!

IPod shuts down on specific songs

Just finished sync'ing my 5G 80GB with iTunes 7.0.1.8. Everything seems to work until I attempted to play this one specific song. As soon as it attempts to play the song, the iPod shuts down, I get the apple logo and the unit resets itself. All other songs play fine, except I found there are a number of other songs that cause the iPod to perform this reset as well. These songs all played fine on my 4G unit. What gives?? TIA!
5G 80GB Windows XP Pro

i had the exact same problem.. heres my story
i had a 30 gig ipod video.. all songs worked and
played fine. then i updated..and i had no
problems..they still worked..and then i bought a 80
gig ipod video. and all of a sudden some songs would
cause my ipod to reset. it was weird cuz i know they
play because i used to listen to them all the time on
my old 30 gig.
what i did was convert the songs that werent working
in the itunes "advanced- convert selection to aac"
and then they started to work..
First, thanks for the info! That did resolve the problem. But I'm still curious as to why this is happening. The challenge now is trying to identify the common denominator amongst the songs that are the culprit. Seems like they are all low quality, perhaps even MONO. Still my 4G 30GB used to play them just fine. Oh well, until then we have a good workaround. Thanks again!

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

HELP, new ipod shuts down computer in the middle of updating.........

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