HELP! New Itunes version doesnt open
Hello, I am operating windows 8.1 and have recently installed itunes 11.1.4.62. And now everytime I try to open itunes I get the following message:
"The procedure entry point
?videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTT
rack@@@***@@$0A@VCrashOnOverflow@2@@***@@XZ
could not be located in the dynamic link library C:\Program FIles
(86x)\Common FIles\Apple\Apple Application
Support\WebKit.dll.
Im not exactly sure what this means, but Id like very much to have my itues back up and running again. Please Help.
I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store.
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What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
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iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
If iTunes does not see the iPod:
iOS: Device not recognized in iTunes for Mac OS X
Or
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- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
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paying special attention to item #5
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got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
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Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.
I think there is some issue with tunes new version .kindly support ASAP.
Rachna khanna
[email protected]you might need to buy a new cable from the apple store.
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My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!
Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer. -
my ipod classic 170gig disconnects when i open itunes? any ideas? It only happened since i uploaded new itunes version?
The point is that there are four i product users for one computer in my house, and not everyone wants the same music on their device. Like I said before, the ipod is not syncing to the new library even though I plug it in when the new itunes library is pulled up. It keeps syncing to the old library...
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I'm trying to upload the new itunes version because The older one doesnt match with the iphone 5. At one step it is required one code to allow the installation but as It is not the itunes code which one is it ?
Hello, GwladysPa.
Thank you for visiting Apple Support Communities.
I believe that the iTunes update is requesting your computer's administrator password to update the application. Here is the article that explains this process.
Mac OS X: Software installations require administrator password
http://support.apple.com/kb/HT2558
Cheers,
Jason H. -
when trying to down load new itunes version, I get airtraffichost.dll, and itnunes will stop installing. HELP ME
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The error hints at a similar pattern to those discussed in the first and third boxes of the user tip, suggesting that you've got an outdated .dll file that needs replacing. You should find AirTrafficHost.dll in the one of the following folders:
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
Delete it and then repair Apple Mobile Device Support from the Programs and Features control panel. If that doesn't work go for the full tear down and rebuild.
tt2 -
I downloaded the new itunes version on my pc, backed up my ipad to itunes, then installed ios 5.0. Everything went well except my music i purchased on my ipad is no longer showing in itunes, the music that was on my pc was transferred to it (which i do not want on my ipad). Any suggestions on what happened to my music purchased on my ipad? I am sure I backed up up prior to install. Thanks for any help.
Open iTunes, go to the iTunes Store, and then go to Purchased on the right hand side under Music Quick Links.
You can re-download all the songs, apps, or books you have previously purchased.
I'm not sure if this is a requirement, but just in case, make sure you download the latest version of iTunes (v10.3) too. -
Since there is a new Itunes Version 11.0, I was wondering if there is any change of design specifications or sizes change for the podcast such as banners and art work cover.
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.'' -
Installing new iTunes version and won't let me advance past QuickTime
SOMEONE PLEASE HELP!
ok so I'm attempting to update my iPhone 3G to the new 3.0 software and I CANNOT install new iTunes version 8.2.0.23 because as soon as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before...someone PLEASE HELP ME! my phone is stuck on the "connect to iTunes" screen and so i'm without a phone currently. PLEASE REPLY SOON!!as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before
Okay. Let's try removing your existing QuickTime by other means than the "Uninstall a program" control panel.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
(5) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(6) Restart your computer.
Now try another iTunes install. Does it go through properly now? -
I click on itunes but doesnt open and says send error report or dont send
i click on itunes but doesnt open and says send error report or dont send
You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?
-
I am getting an error message when I try to update to the new iTunes version
I am having issues updating to the new iTunes Version 11.4
To everyone that is having this problem:
I just ended a 2 hour session with Apple Tech Support. We had to take it to a level 2 support person, but finally got it running. Here's what she had me do. Go to Control Panel, Add/Remove Programs. Uninstall ALL Apple products on the Computer. This inccluded Apple Mobile Device Itunes, Bonjour and Quicktime. I doubt if we would have had to but she had me download a fresh copy of iTunessetup.exe and run it. iTunes came up and ran on version 11.1.4. Then I reinstalled Quicktime.
It is my personal opinion that there is a flaw in version 11.1.4. You shouldn't have to go through all of these hoops just to update a single application that was working fine proir to the update attempt.
That's what worked for me. Hope this helps you. Any questions, get back to me.
Good Luck. -
New iTunes versions no longer display the artist named "+/-"
Ok, so I know the new iTunes versions have put non-alphabetic artists at the end of the list, which is insanely re tar ded. But that's not my problem right now.
With the new sorting algorithm, *one of my artists has actually disappeared!!!*
The band is called +/-. Pronounced "plus minus" but written with just the symbols and the slash.
(Their website is at http://plusmin.us)
They no longer show up anywhere in my iTunes Browser list (View -> Show Browser). Not at the top, not at the bottom, nowhere.
If you turn on View -> Show Browser and search for +/- then in the Artist section (of the music browser) it says "All (0 Artists)" and in the Album section it says "All (7 Albums)" followed by the list of albums. So the music is still there, it just appears that the new iTunes database and search can't really process a band name that starts with anything non-alphanumeric. W T F ?
A seemingly related bug is that when I view the main iTunes library (all artists), and scroll down to where +/- should be at the end of the list, the albums by +/- are not listed together. They are scattered around with my un-tagged tracks and not grouped together, say, like all of my albums by U2. (I also have the same problem with the band named "!!!" in the main library list -- but at least they show up in the Browser list)
Whoever changed the iTunes sorting or database listing algorithm at Apple should fix this (and then be fired). I don't know how to submit this as a BUG to the iTunes team, but I thought maybe posting it here would help.
Does anyone else have any "missing" artists in their iTunes libraries now?
What is Apple thinking? How did this get past QA?
FYI, there was no problem with this before Apple totally changed how artists are listed in the last few updates to iTunes. Why change it if it's not broken?
BenImmediately above your post, I explained how you might be able to fix this quickly and easily using Sort fields. You saw how to change multiple Sort fields at once, yes? Have you tried that?
I have a Regina Spektor track called * in my library, and it appears just fine. Just to check, I changed one of my Artist names to +/-, and it was sorted to the end of the library when I sorted by Artist, no problem. +/- also appeared at the bottom of the Artist Browser pane, as I'd expect. If your +/- tracks aren't showing up, perhaps there's another explanation? They're not checked as compilations, are they? Have you tried re-importing them?
If my copy of iTunes has no trouble handling non-alphanumeric fields, that suggests to me that there's something else causing the problem. Sometimes libraries do become corrupted. Providing more information may help.
(I just checked with "!!!" also; that works fine as well.)
Message was edited by: jere7my -
I downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034
i downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034
Hello CHENSLER68,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.
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