Help....New User, cant log into my BT Yahoo accoun...

I cant get onto my BT Yahoo account.....I tried reseting  but think after 3 attemps  somethings not right...
I dont recall getting my welcome E-Mail with my @btinternet.com user name thinking about it either....so no idea where that got sent.....already been on the phone to BT for an hour earlier today  to change my Broadband option as i was on the 10gb limit  and used 1.5gb not even doing anything   hope someone can help  im pulling my hair out.....Trying to activate BT FON   and dont think i can do it without my :btinternet.com username and pass....WHICH I NEVER RECIEVED..........plz  someone help...or do i have to spend hours on the phone AGAIN...
Thank you
Martin W

The contact for the MODS is http://bt.custhelp.com/app/contact_email/c/4951 (Allow 72 hours for a response)
They should be able to help, if you have only recently placed and received the order then you may get some information through the normal post. May be worth a day or two wait.
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

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