Help, Nokia 5800 XM

my Nokia 5800 XM was connected to computer, and i can retrieve files from it, but when i come to software updater, it show me a message that, there is no device connected.
Can any professional help me, please....
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In addition, make sure you use the general (online, idle) mode with a SIM card inserted. Check antivirus and firewall settings. Install the latest PC or Ovi Suite and NSU.
http://europe.nokia.com/support/download-software/nokia-ovi-suite
http://betalabs.nokia.com/apps/nokia-software-updater
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Help nokia 5800 problem

help radio for my Nokia 5800 is not working and the whole first page is not working (the two bottoms on the screen. the contact and dailer.)
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This is a hardware problem, you need to take the phone to a Nokia Care Point !
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Can anyone help Nokia 5800

Hey all, I got a new nokia 5800, tryign to connect phone to pc,but with no joy just keeps timing out, any ideas I am selectin pc suite when connecting usb cable to phone

This good be a driver issue.
Uninstall Nokia PCSuite with Nokia uninstaller and all the references to Nokia (drivers) under software in the control panel of the PC. Reinstall the latest version of PCSuite and if the program asks you, plug in the phone.
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Please help nokia 5800 won't connect in pc suite m...

Hi
Ive been going crazy trying to connect my 5800 via usb to my laptop (vista). When i connect via bluetooth its fine but usb simply wont install drivers. says that i am missing phone parent . i have tried everything i have read e.g unistalling everthing and using pc suite cleaner and then re installing pc suite 7.1, removing wdfo1000.sys file form system 32 folder and placing on desktop. Ovi suite wont connect either because of the driver problem. i am connecting in pc suite mode. i need the usb as bluetooth is too slow. please help

Sorry, I do not have an answer, and because I do not know how to start a 'new topic' on the discussion board, I would like to ask my question here:
My ovi nokia suite takes aboutbtween 1 and 2 minutes to open, after I have clicked on it for the first time. My previous nokia suite (E70) opened immediately. Does anyone have the same 'problem', or is it just something I must get used to ?
ps. my PC is not the fastest, but it is not slow either, I have no problems opening other programs on my PC, therefore it must be something with ovi suite itself.
Any suggestions to open it quicker ?
ps. I know it is not a nokia question, but can anyone recommend any PC cleanup (anti-virus) programs ?
Thank you

HELP!!!!!!!!!!!! HELP. nokia 5800 update

I had tried so many different ways to update my phone which has v21.0.025 since 2009. Now the latest being v 52.0.0... i used FOTA with '#0000#. it says receiving data from nokia and later says no update available. I used ovi suite, then it says important v52.0.0..... to install. as i do backup and install it stops at 18 MB of download and the remaining time increase upt 60 minutes or so. After a while error shows up that something happened. My internet works very fine during the installation and outside the installation. i tried using NSU also. from NSU it doesnot even moves a bit. sucks i even called nokia customer care which says whats written in website which all people know. SO guys HELP.HELP. i am freaking yelling in loud voice HELP.

also if your phone is locked and branded, it is possible that your operator , i dont know why could have decided that they will not push the update to this phone. its strange if that were to happen but certainly an option to consider in this case you would have to call the operator and ask them about the update. just a thought i am not saying it the right reason, just another possibility
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

I need help with my Nokia 5800 update to v40.0.005

Hey im having trouble with updating my Nokia 5800 to v40.0.005.
The version on my phone at the moment is v21.0.025 and when i try to update it on my phone it says no update available.
I tried downloading Nokia Update Software and getting it from there but the program wouldnt work either.
Is there any other way i can get the v40.0.005 were it should work? or even getting the knetic scrolling and applications without needing to get v40.0.005?
Please need help!
Thanks
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Under your battery, there's a product code on a sticker (X: 0586707). Go here: http://europe.nokia.com/support/download-software/device-software-update/can-i-update and type in your productcode to see if there should be an update for your productcode. If there's not, you could take your phone to a Nokia Carepoint and ask if they could do it - no promises. Or else you have to wait untill your productcode gets it.

NOKIA 5800 V50.0.005. PROBLEM PLEASE HELP.

HI everyone,
I updated my NOKIA 5800 from v40 to v50 through over-the-air.
I didn't got all the features like quickoffice, cherry 2.1, Ovi music, Lifecasting, Rihanna servicelauncher.....etc
My update package was only of 9.8 MB.Now I too can't reinstall the update through my NSU or OVI updater as the latest version of NSU is not showing any option to reinstall or repair...Please help in solving the problem . I want all the features of v50.0.005 in my NOKIA 5800.THANKS..

If the update is not available for you, then its not. Just wait for it
Reasons why a phone cannot update:
1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Help Me! (Nokia 5800 xpress music)

I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
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Do this:
A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
1.) Turn off the phone and remove battery for 5min
2.) Reinsert battery
3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
4.) While holding the three buttons, press the power key to boot the phone up.
5.) Keep on pressing until you see the country selection screen.
A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
Also, format your memory card. Just make a copy of your songs and pictures on your PC.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

NOKIA 5800 WEB BROWSER HELP!

My web browser on my nokia 5800 does not work anymore. I go onto the web browser and the phone freezes and stops responding until the web browser can shut it self down. I am currently using the opera web browser available on the Ovi Store. I need help to get my web browser working again. Any advise?
thanks
corryn x

You can discount a virus as a cause of your issues. If it wasn't for the loss of data involved, I would have suggested restoring your 5800XM to "factory settings" and re-formatting memory card, there is obviously corrupt data on your device/memory card.
Happy to have helped forum with a Support Ratio = 42.5

Plz Help With Nokia 5800 XM ...... Plz

Hi everyone,
I have nokia 5800 and i like it very much... But i have a problem with it ..... the problem that when i download any thing from nokia OVI Store from my mobile like: Games, apps and videos when download finished and starting to install the games or the apps it's say's: "installation failed" and when i redownload it again nothing change and keep saying "installation failed" ........ and i noted that when i install app ( themes, apps and games ) on my mobile by ovi suite or by file manager it also say's to me "Expired Certificat" even if i signed this apps but it alwyas say's "Expired Certificat"....... for this problem i did: hard reset - format my mobile - format my sd card - update my mobile to v40 - but the problem never stops to return in a few hours ..... then i find out that when i need to install any app on my mobile (by ovi suite or ovi store in my mobile or file manager) i have to switch off the mobile and turn it on again to install what ever i want ...... so Plz help me out
PS: 1- I have 2 friends having the same problem that i have and they did what i did
2- my mobile software v. when the problem stated v31
3- my memory card 8 GB the orginal one
Thanx and Please Tell Me What to Do
Bye

Option 1
NOTE
- YOU CAN ONLY INSTALL SIGNED APPLICATION WITH THIS METHOD.
- IF YOU DONT TAKE BACKUP OF YOUR DATA OR FOLLOW THE EXACT STEPS HERE YOU WILL LOSS ALL DATA.
1. With the phone switched on, press the power button key once.
2. Scroll down to and select "Remove E: Memory Card".
3. Select Yes to remove the memory card.
4. Press OK and remove memory card from phone.
5. Press the Dialler on the main screen.
6. Type *#7370#
7. Enter security code. Default is 12345 unless it has been changed.
8. The phone will reset, wait for this to complete and power back on.
9. Select your country and type in the correct time and date.
10. Wait for the phone to complete its configurations, you may receive "My Nokia" or tutorial messages.
11. Power off phone.
12. Insert the memory card.
13. Power on the phone.
14. Wait for the phone to install any pre-loaded content from the memory card.
15. Phone is ready to install applications, without "Expired Certificate" error message.
Option 2
Alternatively use this to apply for .CER and .KEY for signing applications / games.
Download SignSIS & FreeSigner (Freeware)
- http://www.2shared.com/file/10095405/d0fd4cfb/Sign_SIS_GUI.html
Signing Video Tutorial
- http://www.youtube.com/watch?v=z0mZ6d1klaU
Also, please feedback the results as the results could be useful to other members / visitors.
Thanks & best regards,
XM
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

I Can't update Nokia 5800 Xpress Music --plz help

Hay all ,,
plz help me
I can't use Nokia software updater to update my phone
Nokia 5800 Xpress Music
I want to update it with my Pc
Not by Phone
That's the error massage
http://i47.tinypic.com/16c508g.jpg
PLz help me
My FW is 11 !!!!

What operating system are you using on your PC and what version of the software updater?
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

Problems with my Nokia 5800 XM... - Please Help!

Hi,
I have gotten my Nokia 5800 Express Music phone almost 1.5 months ago. The problems which I am facing presently are as under:
1) The green key on my 5800 is not working in home screen. When I press green key nothing happens. It should open call log which is not opening. (It is not working in any of the home screen themes)
2) The bottom 2 icons and shortcut bar on my phone are not working.
The following are the steps which I have already taken:
1) Changed the home screen theme from shortcut bar to basic, then contacts, then back to shortcut - nothing happened.
2) Updated my nokia phone over the air using Nokia software updater. Nothing happened.
3) Restored my previously taken backup after updating the phone - The problem is still here.
4) Done factory settings reset - Nothing happened.
5) Used *#7370# code to reset - Nothing happened.
Please note that I don't know how to reformat this phone!
If any one can help me, please do!
Thanks in advance!
!~The Kashoo~!
Solved!
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sniperdude wrote:
take out the memory card just in case you problem is coming from an app on that
to hard reset the phone (you lose everything backup you contacts and messages)
turn off phone hold down red and green call button and the camera button an
power on the phone keeping the 3 buttons down till it passes the handshake
if I remember rightly
worth a try
edit: you might just want to try taking out the battery and poping it back in b4 the hard reset
Message Edited by sniperdude on 19-Jun-2009 02:23 AM
Message Edited by sniperdude on 19-Jun-2009 02:24 AM
Thanks alot!!!
It is working now. Even, I have fully restored my old settings including memory card and everything from my last backup and the problem is solved.
I already did the battery removal and re-insertion trick but it was invain. Hard reset did the trick for it.
Thanks again for the kind help!
Message Edited by skaat on 19-Jun-2009 10:17 PM
Message Edited by skaat on 19-Jun-2009 10:18 PM
!~The Kashoo~!

My nokia 5800 problem.. pls help me thx

Hi there.. i have just bought my nokia 5800 last month.. and now im experiencing a minor problem.. the problem with my phone is whenever im surfing the web with my phone using the original nokia web browser.. and when a new sms comes in a message icon will appear next to my time display which is the top left corner of the phone... and when i click on that icon to display my message the message just wouldnt pop out.. and i would have to old down my menu button juz to switch to the opened messaging application to view that message... please help me with my problem.. thanks~

that happens with mine as well, but i think its because there is an active internet connection. You just can't simply shut that out since you might lose valuable data, so I think its better that way, prioritizing internet over the message which we could simply access anyway.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Please Help Me I Have A Problem With My Nokia 5800

ı have got nokia 5800 . after ı upgrade v20 to my phone when my phones light is turn off , lcd is not working ( just like broken) , ı must restart my phone or open camera and use the flash . ıts a problem for me because if somebody call me ı cant know who is calling.
Is anyone help me ?
ı dont want send my phone to nokia service.
ıs a solution of this problem ? ıs a application of this problem ?
or can ı downgrade my phone ?
THANKS.

When the light goes out it usually locks the keypad. Have you tried using the keypad lock on the right side of the phone to unlock it again?
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Help in nokia 5800 logging to the web automaticall...

I bought the new nokia 5800 navigation edition but i have a problem that the phone log into the web every day automatically without my permissions so it costs me the daily price for web in my country
so please I want to know which application or what log into the web every day and how to stop it as I tried every thing put I couldn't stop it

forget about everyone who says to reset you're phone using codes.
they do not help in any way and only fix things untill you have your settings again and then everything goes back to the same.
there are services from your network carrier that use an automatic connection and for those you'll have no chance whatsoever of removing.
what you can do is not to delete the settings for the internet but to rename them.
imagine that you have in your internet setting something like
internet.vodafone.com
edit it to internet.vodafone.c
you know that it's a .com and when you need internet you just need to add the rest.
it's a pain to keep doing this i know but it's a solution.
*warning* - it's possible that you will not be able to edit that configs where they are located. mine are in the uncategorized and those are locked, you can delete them but you can't add them.
if you have the internet settings there just write the settings on a paper and then delete them.
go to the internet section, add a new one with that data and make it the last in the priority.
set it to "after permission" and you'll have a better control of the internet connections (like coolbelief told you in his first post)

Help, Nokia 5800 XM

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