HELP: Nokia Ovi Suite not syncing specific MS Offi...

Hi. I've searched the discussions and couldn't find anything matching this specific problem.
Nokia Ovi Suite is not syncing certain MS Outlook calendar items properly.
N.O.S. pushes reoccouring calendar items (ie: birthdays & anniversaries) plus all reoccouring tasks forward by one day (on both my desktop and phone). Other appointments are not changed.
Has anybody else come across this problem and found a fix? I'd hate to abandon using the calendar on my phone, or abandon the phone all together.
My details are as follows:
Phone: Nokia E7-00 (USA version) with software release PR1.1, custom version 014.002.282.04, product code 059F6L7
Nokia Ovi Suite: version 3.1.1.90
Desktop: Windows 7 Ultimate 64b
MS Office 2007 Ultimate 32b
Sync connection via USB
I hope someone is able to provide a solution. Is a Nokia support person able to respond?

Hi,
We would like to investigate this issue.
Since we were not able to reproduce this error, we would like to have the debug logs.
These can be created by following the steps:-
For [phone imei] included in sync, open fileC:\Users\[username]\AppData\Roaming\Nokia\Intellisync\[phone imei]\Configuration\iloptcfg.cfg
with Notepad and change:
TifLog=0 to TifLog=200
TranslatorLogVerbosity=0 to TranslatorLogVerbosity=200
LevelAll=Yes
DumpRecords=Yes
Exit Ovi Suite if it is running and Start Ovi Suite.
Run synchronization.
Attach Logs from 3 different areas to error report: 1) Nokia Connector logs, 2) Configuration folder and 3) Nokia Data store.
1) Nokia Connector Logs: Zip the contents of
    C:\Users\[username]\AppData\Roaming\Nokia Ovi Suite\Nokia Connector\
2) Configuration Folder: For each [phone imei] included in sync, zip the contents of
    C:\Users\[username]\AppData\Roaming\Nokia\Intellisync\[phone imei]\Configuration\ and attach it to the report.
3) Nokia Data Store: Zip the contents of
   C:\Users\[Username]\AppData\Local\Nokia\Nokia Data Store
Please could you provide us with these logs which can lead us to a proper solution.
Thanks,
Sagar
Nokia Suite Developer

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Nokia Ovi Suite - Not syncing

Nokia n97 mini.
I keep having issues where my phone and PC sync fine for a period then just stops. Twice I have removed and reinstalled software. My latest problem is I ovi suite can acknowledge phone is connected but it will not sync. I can view all my phone details on the PC. I find it very frustratiing. Phone is 3 months old.
Solved!
Go to Solution.

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite - Messages Sync doubt

Hi all,
I have this doubt concerning the messages sync:
Let's imagine, I make a sync between my nokia, so all the messages are copied and appear in the Ovi Suite. Some other day I decide do delete some messages on the cell phone. When I sync it again with the Ovi Suite, will it delete those same messages or will they remain?
I didn't find an option to chose whether I could chose the kind of synchronization, since I would like to delete some SMS from the cellphone but keep them intact in my computer.
Thanks!

Hey,
AFAIK Nokia Ovi Suite Message sync is one-way sync, ie., u can sync ur handset's messages from ur device to Nokia Ovi Suite and the other way is not possible. Xprts confirm
If u delete few messages from ur device after synching those with Nokia Ovi Suite, then if sync is successful means, ur messages will b there on both handset and on ur device. Once if u delete ur messages from device and then if u sync ur handset with nokia ovi suite for message sync, ur deleted messages on the phone will not get deleted from nokia ovi suite and becuase of ur sync even the deleted messages will get restored from nokia ovi suite to ur device, as i said earlier it is only one way sync.
Still if u want the deleted messages to b restored on ur device, what all can b done is u can drag ur messages from Nokia Ovi suite's message pane to ur device, then the deletd mssgs can b stored on ur device too.
If u delete ur messgae on message pane section of Nokia ovi suite, then only ur messages will get deleted from nokia ovi suite.
Hope its clear, if u hav any doubt, get it clarified thru our forum, but it wud b gud, if u post ur nokia ovi suite related issues on Nokia ovi suite discussions board, this one is meant for Ovi and Mobile Media > ovi.com, ovi.store, ovi share and ovi sync, which all r related to Nokia Ovi's online ie nokia account ovi.com
If u hav any query related to Nokia Ovi suite, please do post them in Nokia discussion board > Software > Nokia Ovi Suite, i m stressing this because, ur query will get replied soon if u post ur issue related to Nokia ovi suite in its respective forum, chances r there, users will think issues u post related to ovi suite in ovi.com section will related to ovi.com
Hav a g8 day
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite not syncing N97

Ovi Suite will not sync anything on my N97.
it was working fine then the other day after no changes to phone or computer it says it synced 0 files, i have taken photos and received sms's and they are not being synced, anyone got any help they can offer?

Working or not??? I am also having similar issues..
1. Whats the difference between Ovi Suite Sync option and the PC sync options that you have in programfiles-?Nokia->PC Sync in terms of functionality?
2. Also the PC Sync in program files is synching my calender, contacts but the Ovi Suite Sync option give me a message box in the end stating Calendar not synced and 0 files transfer, etc. i.e. nothing happens? What is the issue with this?
3. How can I Sync online? What needs to be done?
4. Lastly how can I sync my files and folders? what steps needs to be taken?
Any help would be appreciated!!

Ovi Suite not syncing with Outlook 2007

OK, I found a lot of messages related to the same issue but no solution so I hope someone can help me!!
I'm trying to sync my N8 with my calendar and tasks but it takes forever and nothing happens.
All other stuff is syncing such as pictures, contacts, messages and music but calendar the message says: Preparing to sync calendar and tasks... and stays like that forever and nothing happens!
I removed PC Suite since N8 is not compatible and check all configurations in the phone and ovi suite. Please help!!
I also called nokia support and they were useless....
Phone: N8
Outlook 2007
Windows XP

OK... Not sure if I followed the instructions correctly since Im not a computer expert, but I could not find anything usefull from those files + size is too big to attach here... Pls advise
PS. When I cancel the calendar sync I have to shut down ovi suite by ctrl+alt+del and sometimes windows crashs and I have to restart

C7 and Nokia Ovi Suite photo sync problem

I can sync all may data and calendar etc but photos will not sync or copy to my computer. Updated the phone software and d/l latest version of NOS software to no avail.
Chin Chin homie homie okacheebeesadoo

I'm replying quite late on this thread. It's quite possible that you would have already gotten your answer by now. But even then I suppose some comments won't do any harm.
The feature of custom labels for Contact details is really a feature directly dependent on the capability of the Nokia Phone model you are using. E.g.. My old Nokia N73 had this feature, however, my Nokia E7-00 does not.
Although I miss this feature of custom contact labels, I believe that this feature does not conform to the global contact schemas standards. And perhaps that's why it may have been discontinued even in the supporting software like PC Suite or the Ovi Suite Applications.
Hope this helps!
Cheers,
Atul

Nokia PC Suite not syncing with MS Outlook 2010 Er...

I installed Nokia PC suite V3.8.48 which seems ot be latest version but it will not sync with MS Outlook
I created a new Windows profile, loaded Outlook and then started over with Phone syncing and it will not put the contacts or other items into Outlook.
There is only a Sync option (with the phone) not Sync with Outlook
I get an Error saying
"There was a problem syncing your Calendar Items and Tasks, Please reinstall Microsoft Outlook on your computer. If that does not help try Repairing Nokia Suite"
"Error code 8386007d"
Nokia Outlook Error Message
Considering this is a brand new Windows Account and new Outlook Install hard ot see what error could be, any help or ideas appreciated
Attachments:
NokiaOutlookSyncError.PNG ‏9 KB

Please, provide Suite » Menu » Help » About » System Information » Copy text to clipboard.

Sync Thunderbird with Nokia Ovi Suite 3.0.0.290

Hallo at all,
pleas excuse i know my English is not the best one.
My Problem:
I'm using Nokia Ovi Suite 3.0.0.290 and have all my contacts in it.
I want to Sync that contacts with Thunderbird and tryed to use the Sync Option of Ovi.
I have done all necesary adjustment and wanteed to click on the Sync Butten, but this was deaktivated. Now I have tried to export the Kontakts but i dident found a soluten.
Can me help anybody pleas?????
I't can't be that there is no possibility to sync Thunderbird with Ovi.
Pleas help
greez
dave2981989

Moderator, please take notice!
They lack of functionality between Thunderbird contacts and calendar and Ovi Suite is a problem many of us have been monitoring for over 2 years. It looks like still nothing has been done about it. I, for one, cannot believe that so many users have been ignored for so long. To date I still refuse to use Ovi Suite until such time as I can see evidence that will sync contacts and calendar to and from Thunderbird. In addition I see no logical reason why the Ovi Suite developers took a huge step backwards and removed another piece of PC Suite that was already working well, for several years. I am speaking of file sync. Not media files, but others, such as Office type files. The phone can open and read documents, spreadsheets, PDF's and the like. So why can we no longer sync those files? I have been doing this for 6 years, but there are others who have used it for longer than myself. It is a crucially important feature for those of us who need to carry info with us. Since PC Suite can still do the sync, I cannot, in good conscience install Ovi SUite, which I still feel is not yet ready for primetime.
Nokia developers, stop playing games. Some of us have work to do.

Nokia Ovi suite STILL not working with Windows 7/U...

Hi
I have been waiting paitiently for around 7 months now to get a working version of Ovi Suite to use to sync my Nokia C7.
Right now its only version 3.1.1.78 I think. I started at 2.9.X
Ovi suite still thinks my phone is not in Ovi Suite mode. This happens only with Windows 7 laptop. Atleast now I think I can sync stuff using blue tooth. Probably Nokia expects me to copy over small video clips also with Blue tooth!!!
When are you planning to fix? Please dont tell me to use Nokia PC cleaner - I just did that. 3 times in a row. Tried on 3 different Windows 7 laptops also.
Thanks
Anup
Solved!
Go to Solution.

Hi Piv1978,
Try the following workaround.
Manual sync
Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
Then Sync--> Sync now--> Contact, Calendar& tasks, Messages or Notes one by one individually.
Re-pair the "pst" and the "ost" Outlook files as in the following location.
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click the above mentioned exe file and 'Run' it.
NOTE
It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
Check with Microsoft support pages for more information.
I hope this helps you with the error code.
Br
Mahayv

Nokia Ovi Suite 2.2.1.23 sync outlook 2003 broken

A new version of OVI = a new host of problems. When are you going to get it right Nokia! Pathetic! I cannot believe how much time I have had to waste to get this fixed.
Ok, enough of the rant. Now for my solution:
Uninstall Nokia Ovi Suite 2.2.1.23 + USB Connectivity driver + Software Updater i.e. anything that is called “Nokia …”
Reboot.
Run the Nokia PC Suite Cleaner – I used Nokia_PC_Suite_Cleaner_7_1_1.exe
Reboot.
Install Nokia Ovi Suite 2.2.0.245, or whatever version you were using before that actually worked.
One other thing I did was turn my anti-virus off for each step but this may not be necessary. My OS is XP SP3.

I am not sure whether this will work for you but please try it one.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Now download and install latest NOS and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

N97 mini not synching with Nokia Ovi Suite 2.2.1.2...

I've had my N97 mini for a few days and I was so hoping that it would be a better experience than the Sony Ericsson I had. Seems not.
Running Win7 32-bit, NOS 2.2.1.23, all software updated on PC and phone, but I just cannot get the phone to sync with the PC. When I connect the phone to the PC with the USB, it does its recognition, and all the Sync button light up and become live. But clicking them does nada.
The strange thing is that it has worked, when I first installed it on the PC.
Also, PC Suite does not start up when I connect the phone to my PC even though I've told PC Suite to start up when the phone is connected. What's going on?
And one last rant... why on earth is there no timed auto-sync facility on PC Suite?? Everytime I want to sync, I have to press buttons. Even my dumb Sony Ericsson software could do that!
Cheers,
Mart

Could you please follow this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Sync Windows Contacts with Nokia OVI Suite 3.0.0....

Hello,
i want to sync my Windows Contacts with the Nokia OVI Suite 3.0.0.284 to my Nokia C5 031.0222 Mobile. The radio button in the ovi suite "Sync contacts with Windows Contacts" is checked. Operating System is "Windows 7 Home Premium".
When i click on "Synchronize contacts" the error message "Contacts not synchronized....error code 80043ab4" appears. Does anyone have a clue to solve this?
Any help would by highly appreciated.

Hi..
I am facing the same problem of unable to sync my device contacts with OVI software.
I tried the option of Repair Sync, but was unable to fix it.
I tried to update the OVI software, even than i was not able to fix it.
I tried re-installing my device software, which dint help me to fix the problem.
My device is NOKIAE63.
OS on my System is Windows XP.
OVI Software version: 3.0.0.290.
Device software version: 500.21.009
Till now i was in a wrong assumption that, i might be going wrong somewhere in synchronizing my device contacts to OVI contacts, but now i strongly realise that, the OVI Software has got some problem, i have attached the screenshot of the error which i get, when i try sync my device contacts to OVI contacts. Please help me.
If i was aware of this problem from starting, i never would have choosen NOKIA, instead i would have opted for some other product.
Attachments:
nokia.JPG ‏25 KB

Nokia Ovi Suite install does not complete

I am trying to install Nokia_Ovi_Suite_webinstaller_ALL.exe file ver 3.1.975.40757 and product version 3.1.0.0 on my windows vista Home Premium.
The installation seems to be stuck, i.e. not proceeding forward.
Please let me know how to go about solving this. Attached is the dump from C:\Users\All Users\NokiaInstallerCache\ProductCache\{D5878294-C113-43c5-A24F-FC333C52015A}\{3FC42713-B6E7-49AA-A553-A224FE9828A8}
Regards,
yogeshkm
Attachments:
CCD.log ‏197 KB
Nokia_Ovi_Suite.log ‏1607 KB

Could you please try this?
1. Make Sure all Windows Update are run.
2. Run the following MSI packages
"c:\Users\AllUsers\NokiaInstallerCache\PackageCache\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}\Setup\VC80_x86_v2.msi"
"c:\Documents and Settings\AllUsers\NokiaInstallerCache\PackageCache\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}\Setup \VC90_x86_v2.msi"
3. These packages should be installed successfully
4. After this a repair of NOS is required from Add/Remove or Program and Features in Control Panel. Select NOS and click remove/uninstall then click the repair button. After this the customer can try to sync.
Step 2
1. Follow step 2, if step 1 has failed.
2. Unistall the following from Add/Remove 0r Programs & Features
a) NoKia Ovi Suite
b) PC Connectivity Solution
c) Nokia Connectivity Cable Driver
3. Cick start-Run-Cmd and run the following commands
a) msiexec /x {6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}
b) msiexec /x {AF111648-99A1-453E-81DD-80DBBF6DAD0D}
4. You will receive a prompt to uninstall this product. Select Yes.
5. Then download the latest version of Nokia Ovi Suite 3.1.0.86 from www.nokia.com/ovisuite and install it.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite - how to set up oneway sync?

Hello,
untill now I used Nokia PC Suite to update my calender entries from corporate Outlook into my Nokia phone. It was one way sync, the entries I entered on the pohone were not transfered into the corporate Outlook, because I dont want that.
I have recently bought the new Nokia 700 and was therefore forced to upgrade to Nokia Ovi Suite, I have got version 3.1.1.75. I would like it to be set the same way. To transfer new and modified entries from corporate Outlook to phone, but no transfer the other way.
I havent found that option in Nokia Ovi Suite Synchronization settings. How can it be done? Do I need a newer version?
Thanks

No, Firefox Sync only works with the Firefox data that is stored in the Profile folder in specific files. Plus the file type that Google uses probably isn't compatible with Firefox Sync and Firefox.

HELP: Nokia Ovi Suite not syncing specific MS Offi...

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