Help! Nokia Xpress not displaying key pad on Asha ...

Hi,
I've just downlaoded the latest Nokia Xpress onto my Asha 311 and now the key pad won't display when I try to type on web pages such as facebook or twitter.
Any ideas why or what I can do to fix it?
Thanks

Reboot the phone and see if it appears..

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Hi,
I (April) apologize I have been OOO and have not been able to respond to your replies.
Let’s start over.
We have an issue where help topics do not display when selected in the TOC or when a link to the topic is clicked within another internal topic. It is in a continous loop in the browser (flickering like it is trying to load). If you right-click on the topic it displays (we are currently using this as the work-around).
We use Windows 7, IE9 and RH10 for all our projects. (Recently upgraded from RH8 to RH10)
Turns out the problem is not isolated. I have run across it in at least one other project, which leads me to think it also occurs in others.
"Does this only occur when the help is called from your software? Is it OK if you double click the start page?"
          No. I it ALSO occurs when launched from the start page.
Have you tried deleting the CPD file and reopening Rh and the project?
          Yes, without success.
Are you using any redirects?
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Thanks April

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It seems to be time for the old divide and conquer approach.
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Ron Kaplan wrote:
When I post from Aperture 3 to MobileMe, the Gallery preview pic does not display the key photo anymore. Skimming still works, but the preview pic as seen in the gallery is not displayed. Instead of the preview picture, an icon is displayed that is gray with two stacked pictures.
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Which browser are you using ? These are for:
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi Hambeleleni,
Thanks for your post and welcome to the Nokia forum.
I'm sorry to hear your new phone is not working as it should do. You can either bring the phone back to your vendor so that it can be swapped for a fully working device, or bring the phone to a Nokia Care Point where the device will be checked and repaired.
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If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

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Go to Solution.

There have been reported some issues with the 5800 similar to yours, and it seems that the devices affected were devices where the enduser had changed the screen to an non-official one, and after the update the screen was not working like it should.
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Gupta,
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I’m using RoboHelp HTML version 8. RH8 is dropping a style from my stylesheet. The style appears to be applied correctly when I view a topic (the HTML file) directly with either IE or Firefox browser, and it appears correctly when I view the topic with the “Item View” feature in RH8 (the eyeglasses icon). However, in the compiled HTML help output from RH, the style is not correct. The style in question is a class of style (“desc” for descriptions) for a subset of table data. The “desc” class should have the data in the cell left justified, and the cell width should be 50%. The main parent style for table data (centered text, cell width varies) seems to be applied instead, and the child style for descriptions is not applied. Below I've included a screen shot of a table page as it looks in Item Viewer, then the same page as it appears in the CHM, and finally the style sheet in its original state before being added to RH.
Here are things I’ve checked for:
·         The project is large, with over 6300 topics and a compiled chm of 5560 KB. RH crashes when I try to apply style sheets or master pages to multiple topics from the Topic List. However, I created a much smaller test project with 122 topics and still get the dropped style.
·         The style sheets were created outside of RH, and are also used for presenting the same content over the web outside of RH. The styles display fine in the other context through a browser. I have not modified the style sheet in RH, but I have opened it in RH. I’ve also tried deleting and re-copying the style sheet into the project.
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Hi jensei,
Thanks for that. When I took that screenshot - bizarrely those cells all had exactly the same html. I can't easily prove that now as I have tinkered with that test page quite a lot since. I started thinking maybe I could do something "clever" with table styles to save me the joyless task of manually editing all tables in my project. In the end I gave up and decided to devote a couple of hours to going through and reformatting all tables with a font that was the same size and of a similar type face to the rest of the page. Obviously not an option in your monster project, but it worked for me.
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Cheers,
Andy

Help! Nokia Xpress not displaying key pad on Asha ...

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