Help! Not updating Ovi Suite 2.2.1.23

Hi everyone. Just discovered the nokia discussion forum
I've been using the Ovi Suite 2.2.1.23 and it's synced with all my contacts. My sim's exchanged now, so I need to bring in the saved contacts from suite to phone. But when i switch on the suite, it asks me to update refusing to let me progress otherwise. And the update fails giving the error that the internet is not connected or I should check my firewall settings. I can't afford to lose the numbers already in the suite, so uninstalling is not an option:s Could anyone help? And I am completely new at this, so please be as layman as possible
I reallly need help!
Thanks!

So have you done what the error message says: have you checked or deactivated your firewall settings ?

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    PC Connectivity Solution
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    Hi,
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    PC Connectivity Solution
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    Br
    Mahyav
    /t5/Nokia-Ovi-Suite/E5-Ovi-Suite-keeps-telling-me-that-my-device-isn-t-in-PC-suite/m-p/856573#M7752
    Solution which did not work for me:
    Maarten, I had the same issue and it started after I updated Ovi Suite as well as my device software. I found this in another thread and thought it might help you. I just uninstalled the 3 items and downloaded and installed as prescribed by going to nokia.com/support and downloading and reinstalling Ovi Suite.... Merry Christmas
     Re: OVI suite not reconizing the 'OVI suite USB mode 22-Nov-2010 11:36 AM
    ***** Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
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    Nokia Connectivity Cable Driver
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    PC Connectivity Solution
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    /t5/Nokia-Ovi-Suite/not-recognizing-USB-mode-on-E73/m-p/780655#M6383
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    frauk:
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    From /t5/Nseries-and-S60-Smartphones/Synchronisation-error-code-8393f010/m-p/734155/highlight/true#M21944...
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    Do the same for PC Connectivity Solution - Change then repair
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     (From /t5/Nokia-Ovi-Suite/E52-Sync-Error-8393f010-838c03ee/m-p/740481)
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    Other threads with this problem, which I came across that mention the same problem with various other phones:
    /t5/Nokia-Ovi-Suite/5230-won-t-establish-USB-connection-with-Ovi-Suite/td-p/824037
    /t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
    More data:
    Now that I have shared a detailed description of my failings with you, here is some information about my phone and the Ovi suite:
    Phone information (Keypad: *#0000#):
    Software version
    V 20.0.005
    Software version date
    23-03-2010
    Custom version
    20.0.005.C02.01
    Custom version date
    23-03-2010
    Language set
    19
    Model
    5230
    Type
    RM-588
    Latest update
    Not needed (<-- is this another bug Nokia? The phone regularly informs me that a update is available...)
    Ovi Suite System information:
    Nokia Ovi Suite 3.0.0.284
    PC Connectivity Solution 10.50.2.0
    Connectivity Cable Driver 7.1.36.0
    Nokia Ovi Suite Software Updater 2010.44.0.60888
    Maps Service API 4.0.24.1
    Nokia mPlatform 2.7.44
    Ovi Desktop Sync Engine 1.4.1.42
    Operating system:
    Microsoft Windows Vista 64-bit Edition, Service Pack 2
    Language: English
    Detected internet browsers:
    - Microsoft Internet Explorer 8.0.6001.18999
    - Mozilla Firefox 3.6.13 (Default browser)
    Detected Bluetooth stacks:
    - Microsoft (Version: 6.0.6000, Build: 16386), In use.
    Detected USB drivers:
    - Default Hub Driver for USB 6.0.6002.18005
    - USB Modem Driver 6.0.6002.18005
    - EHCI eUSB Miniport Driver 6.0.6002.18005
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    Windows Vista Home Premium SP2 64-bit (with all updates installed)
    I have no problems with USB or drivers with another components
    Zship's revelations:
    So this is not really a problem for me. I have the working, older (2.2.1.23) version of Ovi Suite installed on my netbook, and sure enough, it works fine, I just tried it. I wont be updating Ovi Suite on it though. I also could probably just download the update via 3.5G using just the phone itself, but the problem remains that a simple software update has caused a critical connectivity problem between your software and hardware. Given that many Nokia customers would have less technical know-how than say, myself or anyone else on this forum, this problem is a quite likely a huge inconvenience to them, they probably wouldn't visit these discussions and spend 5 hours reinstalling software like I just did, and they surely would be thinking twice before purchasing another Nokia device in the future.
    tl;dr - Nokia recommended update breaks connectivity between software and device, various attempts to fix seemingly simple problem don't work.
    Solved!
    Go to Solution.

    SAME PROBLEM. And none of the many suggested solutions has worked for me yet. I want to thank all on this thread (and many others) for their help. I've learned a lot but I haven't gotten to the bottom of it. I think maybe Nokia needs to ... uh ... bloody well BOTHER TO FIX THIS ISSUE themselves, maybe. Like, cuz they're PAID FOR IT and I'M NOT. Harrumph.
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