Help...Now you see it.. Now you don't the amazing ...

so here is the strange a wonderful tale of my Fibre order..
We live in a **bleep** speed area, we have 4 kids who like to stream...after checking month after month and seeing fibre is not here yet, it was like a jubilee year when finally the message came that infinity was availible. So with better speeds we looked to switch to Phone,TV, and unlimited Infinity.
Went through the forms and ordered all, Picked a delivery date of the 15th of April and had letters from BT confrming the order and from Sky letting us know that they have relinquished responsibility and passed the baton to BT from the 15th.
Now we have just got a text telling us there is a problem and an UPDATE ..yes UPDATE will not be avalible until the 16th of April !!. As you can imagine I felt like shrek duped by ruplestltskin. I check on BT.com and guess what Infinity is not availible and may be sometime between April and May 14... just like it would be in Nov 13..Dec 13.
So now I will have no TV as Sky TV ends as I switched to BT, No Broadband, possibly Phone so maybe the kids can randomly call strangers to pass the time whilst not being able to revise homework or unwind with a movie.
I cannot believe that BT can take an order and liaise with my old provider to cancel the contract when they cannot deliver what I have ordered. I checked Opem reach and my exchange is taking Fibre order so I am damm confused and a little upset.
In the words of Roger Waters from Pink Floyd "is there anybody Outhere" who can help?? or had a similar experience

dobsoni wrote:
No only saw his reply this evening and spoke to BT customer services, do you think it is still worth engaging with him? Thanks si
Yes, its important that you do, as he will take personal ownership until it is resolved.
Click here NeilO
Look for the "contact the mods" link, and click on it, and a special form will appear which looks like this
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

What in the name of Goodness have you done re: the full screen picture of Contacts on my iPhone? Sort it out Apple or I'm going back to Samsung, where maybe I should have stayed!

What in the name of Goodness have you done with the full screen picture of Contacts? How dare you just change it without so much as a bye or leave? This is NOT progress but a throwback to about 1997! I supposedly 'updated' to an iPhone two weeks ago. Should have stayed with Samsung I reckon. I am deeply unimpressed!

Bechepeziere wrote:
Who in that organisation actually decided this was progress? Unbelieveable!
stedman1 did it, yep, he's the one, blame him .

Now I see Now I don't the NAS on the network

I was having the following problem that needed some help and advice.
I was able to access the NAS via the PC for all these while. However, the PC didn't detect it this morning.
The following actions yield no result:
1. Restart the PC.
2. Off and On the PC.
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4. Rebooted the NAS at the Server.
5. Rebooted the Linksys via the PC.
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[Help] How you guys do the performance test for Hyperion?

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     at java.lang.Thread.run(Thread.java:797)
</trace>
</BpmResponse>
Regards,
Martin

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Firefox has become a bloody nightmare!!- what on earth have you done at the update?! how do i stop any 'new' opened tab opening as 'zone alarm'??!!!

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Help...Now you see it.. Now you don't the amazing ...

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