Help on an error in Illustrator CS6
I am geettting the message when I try to open up the file. "Can't open the illustration, there is not enough room for the window, increase document size and try again." Any suggestions on how to fix this. I can open one file but if I open another it gets this message. I can only open the file by going to file- open.
Adjust your screen resolution.
Mylenium
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Error updating Illustrator CS6 now it can't be used
I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
When I try to run Illustrator now it crashes and gives the following error:
Process: Adobe Illustrator
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 690 (16.0.3)
Code Type: X86-64 (Native)
Parent Process: launchd
Date/Time: 2012-12-14 10:51:01.960 +0000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 140082 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: AF171280-6487-4EAF-B5A3-3862A0E67D49
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x7fff68e2c000 - 0x7fff68e60baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff8af39000 - 0x7fff8bb3ffff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8c3a3000 - 0x7fff8c3a3fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9092f000 - 0x7fff9092ffff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff920ca000 - 0x7fff923e3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff92829000 - 0x7fff92829fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff950e9000 - 0x7fff950e9fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 4 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure -
Error compiling Illustrator CS6 plugin on Mac OS 10.10 (Yosemite)
Hi @all,
if i try to compile a Illustrator (CS6) plugin on Mac OS 10.10 (Yosemite) and use the MacOS 10.5 SDK, I get the following error:
/MySDKPath/Illustrator/cs6/illustratorapi/pica_sp/SPFiles.h:84:9: error: mac68k
alignment pragma is not supported on this target
#pragma options align=mac68k
Did anybody know how to solve this problem?
Thanks in advance
Best RegardsI'm surprised there's a 68K setting at all, given that CS6 had been on Intel architecture for so long. Have you had any luck since then?
I tried compiling the sample AI6 plugins with OS X 10.8 (I think) and it worked fine, although I wasn't able to make any headway because the loss of ADM made for a very, very steep learning curve. Anyway, fast-forward a couple of years and I have time again to give this another shot, hoping to use Xcode to build a Mac interface, but I'm having a different puzzling error. I'm on a late 2012 iMac now with Yosemite 10.10.3. I downloaded Xcode 5.1.1 and am using that (after my system automatically updated to Xcode 6) and am getting an error:
Carbon.h file not found
Is it just not possible to compile for CS6 under Yosemite?
I'd really, really appreciate any suggestions.
Rick -
Photoshop CS6 & 5 Errors and Illustrator CS6
Hi All,
Been asked by support chat to post this in here.
I am running Yosemite (and have been with no issues at all) with my Macbook Pro, and have had CS6 running and Photoshop CS5.
I am now getting errors with CS6 Illustrator and Photoshop, and also CS5 Photoshop. Indesign CS6 is working with no problems at all.
I've tried a few different things suggested by people, but I'm not very "techy" so for some the issue might be quite obvious, but to me I can't work it out. Apple support have said to speak directly to adobe .
I've attached 3 screenshots of the errors in order of Photoshop CS6 / 5 & Illustrator CS6 - any help of tips would be greatly appreciated. Thank you in advanceHave you tried applying the updates from the Product update page at http://www.adobe.com/downloads/updates/? You may also want to see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for additional details and steps to perform.
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Unknown error in Illustrator CS6 - Never seen it before
I was opening up an illustrator document I was working on yesterday and encountered this error:
When I clicked "ok", the document did open, but all of the work I did on it yesterday was missing. Really hope it can be recovered somehow because I don't want to have to re-create it.Hi Moluapple - thanks for the script! sounds promising but I've never scripted before - Is this script written in .scpt or .js or is this .vbs? (or any of the above?)
I've read that I can use a text editor to save the correct extension and then I can add it to my "/Illustrator CS6/Presets" directory, so I can run it within illustrator. Here's the link to script info for any other noobs like me who read this later: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/pdf/illustrator/scrip ting/cs6/Illustrator-Scripting-Guide.pdf -
Help with install of adobe illustrator cs6
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Does anyone know how to fix this or does anyone have a phone number for adobe?I do not have adobe creative cloud. I purchased cs6 through a reseller and have the disk.
Best regards!
Irena Rado
star-sm
Educational
Coin Company
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Unknown error: [UNKN] - Illustrator cs6
I'm a Illustrator cs6 user, and the last days, I'm getting this error when I'm saving some files...
The file seems to be ok, I didn't find yet what this error does especifically, but the MB size turns bigger than a regular/similar file without the error.
Then, I tried to start again from zero, and when I finally rebuild the files, I get that error again at the end. Could you explain me the meaning of that error and how to fix it? - even if I have to fix it by code ?-. I didn't find useful information with a regular google search.
Thank you very much for your answer.Hi!
I'm a designer, so the file contains the usual: some text (I already checked the font and has no problems), a 'tab' with a drop shadow, a vector draw and a link low res in .psd format. Let's say nothing unusual.
I usually save my files like this:
(Because I concern about the size and I check the first ones only when it's necesary).
I won't show the name of the files, but I've made this experiment:
1. Shows the size of the file that I've made from zero after I found out about the error. (But there's no time to do that every time).
2. The second shows the size of the original file that shows the 'error'.
3. That's the file you told me to save turning off the compression option, but ICC Profiles is on.
4. In this file compression is on but ICC Profiles is off.
5. Finally... in this file everything is off.
...I didn't find out YET what this error does 'inside' the file... but I'm sure it does something more besides the size of the file, because if I copy and paste any element of the file with error in another one, no matter if I start from zero the other things, it shows the error when I save :S -
Error: Adobe Illustrator CS6.app you need to install the legacy Java SE 6 runtime
I can not longer open Illustrator files. I get this message. If I click on More info... I go to a page that doesn't seem to exist.
Loading a Java runtime doesn't seem to fix it either.
Unhappy. I have grading to do.DrDebit,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
If not, here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
Illustrator CS6 "not responding"
Illustrator CS6 (MAC OSx) constantly freezes for no particular reason, and states "not responding", leaving the only option to "force quit" and restart. I have tried resetting the preferences and various other options, with no success. Is there a way to fix this?
I am using a Mac Mini, with MAC OSx, and a Phillips screen. There does not seem to be a pattern that I can decipher that helps me figure out why Illustrator CS6 does this.
Here are a list of some of the times it does this, and a few things I have tried.
When opening Illustrator, I then create a new document. If I choose the default setting (Print / A4 etc) then it opens a new document without a problem. If I however change the settings to web, it freezes. If once I have a blank print cmyk document open, I then try to open a previously saved illustrator file (.ai) of any variety - big or small, old or new, print or web etc, it freezes. When I say it freezes I mean that it won't do anything, and on clicking on the icon, it says Illustrator not responding. This does not change over time. I have waited hours to see if anything changes. It does not. I have to "force quit" and restart it.
Other times, I have tried to directly open a previous illustrator file / document from finder, with illustrator closed, and it does the same "not responding" after it opens illustrator
I have tried opening illustrator, and then opening a previous document from the file > open command. It also freezes at this point.
But then there are times when illustrator opens, and opens files (big or small, print or web, old or new) without a problem, and I haven't seemingly done anything different.
Other times that is freezes are when moving the swatches panel from one side of the screen to the other, with a document open (any type of .ai)
I usually work in .ai files, but have had the same problem with .eps and png's etc too.
It has also frozen when embedding a png image into a .ai doc.
In general my documents are not large, they average anywhere between 200kb to 2.5 MB usually.
I have tried switching off my computer and rebooting it, still no luck
I have tried closing all programs, and only opened Illustrator, still no luck
I have done software updates with no change.
I have tried resetting preferences by holding down the shift, cntrl, apple, alt keys on opening. This has helped once or twice, but I have had no luck with it for the past few months.
Does any of this information help?
My next option is to delete and reinstall illustrator, but I am a bit nervous to do that in case I have other complications with installing it for a second time.
Happy to answer other questions, just not sure what other info would be helpful.
Any advise would be much appreciated!
Thanks! -
Should I re-download Illustrator CS6, and if so, how?
Hi, I hope someone can help.
I downloaded an Illustrator CS6 trail, which while I was using it (novice) crashed a few time. I had to force quit and start whatever I was doing again.
After the trail ended, I purchased the full Illustrator CS6, which I downloaded direct from Adobe. The confirmation email I got said there was no need to uninstall the trail.
Now, I'm trying to use this product and it crashes on every use. And being a novice, I'm only asking it to do simple things like change the colour of something! Today, it's crashed 3 times in a row and needed a force quit, each time on the very first command I gave it. I'm using the most up to date version of the software.
I'm guessing the first thing i should do is uninstall it and try and re-download, but I've spent a while on the Adobe site trying to work out how to do this to no avail.
Should I un-install and re-download? And if so, how do I do this? I'm on a Mac using OS X 10.6.8.
Sorry for asking the most basic question ever. I do hope someone can give me a few pointers here.
Many thanks,
ClaireHi Claire,
Please contact me at [email protected] and after confimation of a suitable time, we could log into connect room at https://my.adobeconnect.com/_a295153/pr-issues/ and solve your problem.
Thanks and Regards,
Nishant Kumar Thakur -
How do I delete illustrator cs6 Creative Suite from my system and install it again?
Each and every time I attempt to fire up Illustrator CS6 from Creative Suite Master Collection version, I get an error: " Adobe illustrator CS6 has stopped working"
My question is, how do I fix this or reinstall illustrator again?!
Thank you all in advanceAny chance we can find out more about your operating system/plug ins/ recently installed software. For example Font Explorer X can cause this.
Adobe Illustrator CS6 has stopped working on Windows 7
Did this work before and stop working. -
how to solve the problem when opening program illustrator cs6
ERROR: 16
It is WINDOWS 8.1 / 64 BIT
help pleaseThanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ... -
Error 5 when starting up Illustrator cs6
Hi, after many install/uninstall on different PCs (I'm testing a silent install procedure for a future deployment), i always get a "5" error code when launching Illustrator cs6.
Lemmy.K I would recommend that you review your installation logs. It should help point you to the cause of the install failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
-
Error when installing Adobe Illustrator CS6 (64bit)
Hello everybody,
I've been trying to install all packages inside Creative Suite 6 Design Standard CD but the installation fails, then decided to install one by one and noticed the error comes only when installing Illustrator CS6 (64bit).
My PC is runing windows 7 64bit and the error it appears says: win32 cabinet self-extractor stopped working.
Could anybody give me a hand with this issue, I already look on the web but couldn't find something that really helps me.
Br
AngieIf you are installing from a CD/DVD I don't think you have a Cloud suite
First, try the Next link for a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
For future product questions, you will most likely get better answers in the specific product forums
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll -
Error Code: U44M1P7 Adobe Illustrator CS6 U
Hi! Can anyone help me solve my issue. I am getting the following when installing the update.
Adobe Extension Manager CS6 Update
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.1)
Installation failed. Error Code: U44M1P7Hi,
Download and install the updates manually.
Go to http://www.adobe.com/downloads/updates and download the update that you are trying to install.
Hope It helps
Thanks
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