Help on overseas itunes!Please,Please!!

l jump right into the question. My parents moved to china a couple weeks ago and bought apple tv so they could enjoy american tv. It was working great until my mom wanted to switch the credit cards on the account. She kept getting the same error note, stating her info didnt match the new cards info. She tried to report a problem and got feed back that didnt help any.(real question is) It told her she had done a "no no" in the apple terms and conditions. Told her she could make a new account but dont do that "no no" again. They will not tell them what they did wrong and oh they should know! So if she makes a new account will all there music/movies/episodes get deleted too? Any idea what illegeal apple thing they did? I'm stomped ,please help apple comunity they really want to watch there shows and getting tired of watching the same ones over and over!

Here is the problem, due to legal issues, when you move to another country, you're going to have trouble accessing the iTS from your previous store. For example, if she wants to make other purhases, she'll have to do them from a China related iTS.

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