Help on upgrading to ios 6

Help please!!! I just help my brother to update his iphone from ios 5.1.1 to ios 6.
It stuck on the screen which it require to connect to the itunes.
The last backup was done like at the start of this year 2012 which is too far back and many important contact have been added after it.
Why must it be restore from backup?
It didn't even send a warning or prompt to notify user that it might need to restore from backup or it will reset the whole iphone device.
My brother is leaving the country within two days, and now the phone is not working!
PLEASE URGENT HELP NEEDED!
Seriously, apple staff, can you please feedback to the system upgrading team
that if they want to reset/restart an iphone when upgrading, please send a prompt in advance to the user
so that user KNOW that there is a need to backup now before working on the new device.
Don't ever assume that the user know or remember the steps to prevent data losses.
Moreover, this have been the 3rd time I've experience similar data losses because the upgrading of software
didn't state that they will reset the whole phone like a brand new one!

Finally! after restoring the phone back to factory mode around 4 times, it finally work!
Than restore the backup from iCloud instead as it is more recent.
Lastly, let it sync all the apps back onto the phone.
Totally ****** off with the firmware upgrade, what's wrong with the ios 6?
Just read through a few threat and most people faced these problems.
Apple, Please do more testing before launching the new firmware, don't scare us like that.
Things to note before upgrading:
Check out the threads and beware of possible problems.
Always set iCloud to auto-backup.
Have lots of backup on com.

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