Help opening Photoshop CS6

I am having trouble opening Photoshop CS6. On initial start-up, my screen keeps freezing and it says the program is not responding. I have uninstalled and re-installed 3 times now on my computer. I have had Photoshop since May 2013 and have not had any problems with it as I use it on a daily basis. Has this happened to anyone else???

What system information do you need? Like I said, I use the program daily and it has opened just fine with no problems up until yesterday. I have a Dell Precision M6600 running, Win 7 Ultimate 64bit, 16.0GB, DDR3-1600 SDRAM, 4 DIMM, Intel Core i7-2860M Quad Core 2.50GHz 8MB.

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  • When I try to open Photoshop CS6 I get "Error Code 16"

    When I try to open Photoshop CS6 I get "Error Code 16"
    I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
    The problem started around one year ago but I was able to open Bridge and go to Photoshop from there until recently.
    Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
    I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
    I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
    I also have these Adobe products:
    Adobe Photoshop
    1045-1297-1724-5553-8938-xxxx
    Adobe InDesign
    1037-1476-0290-3491-8464-xxxx
    Adobe Audition
    1137-1169-5106-2253-7226-xxxx
    Adobe Photoshop
    1045-1007-5934-1160-3319-xxxx
    Adobe Photoshop Elements
    1057-4535-7945-2468-2014-xxxx
    and some more.
    I am grateful for all help.
    /// Björn Andrén   -   [email protected]   (member ID)
    =======================================================================
    Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
    https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
    ========================================================================
    Adobe CC/CS6 - Error 16 and no SLStore or PCD File
    https://forums.adobe.com/message/7157810
    https://forums.adobe.com/thread/1243845?tstart=0
    =========================================================================
    How to Erase an Adobe Registration File
    http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
    =========================================================================
    Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
    https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
    ========================================================================
    Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
    http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
    ========================================================================
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
    [Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
    [Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
    [Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
    [Mon Feb 09 17:24:22 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
    [Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
    [Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
    [Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
    [Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    [Mon Feb 09 17:24:22 2015] [System32Folder]            : C:\Windows\system32
    [Mon Feb 09 17:24:22 2015] [SharedApplicationData]    : C:\ProgramData
    [Mon Feb 09 17:24:28 2015] Language selected: English
    [Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
    ADOBE
    Gen_WWCombined-en_US-20121017_1230
    [Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
    [Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
    [Mon Feb 09 17:24:38 2015] 1.  All
    [Mon Feb 09 17:24:38 2015] 2.  Adobe Flash Player 10.2
    [Mon Feb 09 17:24:38 2015] 3.  Creative Cloud 2014 , Creative Cloud & CS6 Products
    [Mon Feb 09 17:24:38 2015] 4.  Creative Cloud 2014 only
    [Mon Feb 09 17:24:38 2015] 5.  Creative Cloud only
    [Mon Feb 09 17:24:38 2015] 6.  CS6 only
    [Mon Feb 09 17:24:38 2015] 7.  CS5-CS5.5-CS6
    [Mon Feb 09 17:24:38 2015] 8.  CS5-CS5.5
    [Mon Feb 09 17:24:38 2015] 9.  CS3, CS4
    [Mon Feb 09 17:24:38 2015] 10.  Adobe Id credentials
    [Mon Feb 09 17:24:38 2015] 11.  Quit
    [Mon Feb 09 17:24:38 2015] Choice :>
    [Mon Feb 09 17:24:44 2015] User selected: CS6 Only
    [Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
    [Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
    [Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Mon Feb 09 17:24:44 2015] List of products installed on this machine
    [Mon Feb 09 17:24:44 2015] Listing products for cleanup:
    [Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
    [Mon Feb 09 17:25:02 2015] response 1
    [Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
    [Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
    [Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
    [Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
    [Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
    [Mon Feb 09 17:25:07 2015]
    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
    [Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
    [Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
    [Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
    [Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
    [Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    ================================================================================
    OS Name    Microsoft Windows 7 Professional
    Version    6.1.7601 Service Pack 1 Build 7601
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    BEAR-PC
    System Manufacturer    System manufacturer
    System Model    System Product Name
    System Type    x64-based PC
    Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
    SMBIOS Version    2.6
    Windows Directory    C:\Windows
    System Directory    C:\Windows\system32
    Boot Device    \Device\HarddiskVolume1
    Locale    United States
    Hardware Abstraction Layer    Version = "6.1.7601.17514"
    User Name    BEAR-PC\BEAR2
    Time Zone    Eastern Standard Time
    Installed Physical Memory (RAM)    16.0 GB
    Total Physical Memory    16.0 GB
    Available Physical Memory    12.1 GB
    Total Virtual Memory    31.9 GB
    Available Virtual Memory    28.1 GB
    Page File Space    16.0 GB
    Page File    C:\pagefile.sys

    Run the cleaner tool and reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Download CS6 products
    Mylenium

  • Cannot open photoshop cs6

    help my windows 7 user is an administrator, but i cant open photoshop cs6. it popups and says cannot open this product under guest account

    Hi Toakuva,
    That is quite weird. To be sure can you check under manage accounts whether it shows your username as an administrator or standard account.
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  • Is there a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system.

    I was wondering if there is a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system, because photoshop won't recognize the pen pressure on my graphics tablet (yiynova msp19u) I read that some users got it to work in 32-bit mode on macs, and all my other programs like zBrush, art rage, sketch book pro recognize the pen pressure on the tablet.

    well I am going to assume that the application marked photoshop is the 32-bit application, since the other on is marked 64-bit and I don't see one 32-bit. in any case it still not recognizing pen pressure and i have the newest drivers. The only thing I can think of now is that wacom drivers are interfering with it some how since they don't get along, although I was pretty sure i got rid of all wacom software.
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