Help--- os erased and computer cant f

My friend erased the OS on his Nomad Jukebox Zen Xtra by accident when the recovery screen came on and now when he connects the usb we still get the ding but software says not connected and it no longer shows up in device manager.. any suggestions? also he either lost/discarded/broke his install disk so i cant even reload the setup.. his library is intact on the computer but cant connect to the zen... he is running XP Pro..P4 2.6ghz

My friend erased the OS on his Nomad Jukebox Zen Xtra by accident when the recovery screen came on and now when he connects the usb we still get the ding but software says not connected and it no longer shows up in device manager.. any suggestions? also he either lost/discarded/broke his install disk so i cant even reload the setup.. his library is intact on the computer but cant connect to the zen... he is running XP Pro..P4 2.6ghz

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