Help! Outlook syncing problem.

My outlook calendar was wiped out last night and I can't seem to push my iphone calendar back to my outlook. My pc and iphone usually sync via wifi but I can't get my appointments to push back onto my pc either wirelessly nor manually...
I would greatly appreciate any support!

Then I guess I'm not sure what's going on. Might be a problem with Outlook. MS Office does have a diagnostics and repair feature which you could try, as discussed here:
Microsoft Outlook 2003
Microsoft Outlook 2007
Microsoft Outlook 2010

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New Outlook sync problem after update!!!

I had the 'original' Outlook sync problem, which went away after the iTunes update to 7.3.1, but now, after the iPhone update last night, I have an entirely NEW Outlook sync problem!!
When I sync the iPhone, right when it gets to the 'syncing contacts' part (that you see in the top box/window in iTunes) I get an error message that I haven't seen before. It says "AppleMobileDeviceHelper has encountered a problem and needs to close..." and it gives me the option to send an error report. I dismiss the error box, and the sync process hangs, and iTunes becomes unresponsive.
If I open Outlook, the two Apple sync oblects are still enabled, and get no error message. If I re-open iTunes and try to sync again, it only syncs iTunes content, and never even tries to sync my contacts or calendar.
Anyone having anything similar since last night? The only thing different is the iPhone firmware update.

I just cancelled the sync by using the slider. I didn't realize I could do that. The phone seems fine. I may try it again and see what happens.

I FIGURED OUT MY OUTLOOK SYNC PROBLEM. TRY THIS.

I spent about 5 hours on the phone with 3 different apple tech specialists with no luck on how to get my iPhone to sync with outlook. My calendar and contacts would not come over to the phone. This morning I was trying to figure it out and I DID!
In Outlook:
go to tools->options->other tab->advanced options->COM add-ins->then check the box "outlook itunes sync add-in". Please post comments to see if this helped.

I saw this in another thread but it's worth duplicate
threads. Anyone with sync problems needs to do this.
Yes but Outlook 2003 disables one of the add-ins which causes Outlook to crash when you load program. Then the add-in is disabled and you can't enable it just by selecting the box in tools>other>advanced>com add-ins because it won't happen.It just keeps unchecking itself.
Here's what to do: with outlook open go to "about Outlook" You'll see a button "disabled components" under that will be the offending iphone addin. RE-enable it. Then do the manouevre I mentioned in second sentence. Then sync iphone and all contacts, calendar etc will sync to phone. BUT the next time you start up Outlook it will tell you that the addin causes a serious error and will disable it. I guess we will have to enable it each time we want to sync for now -Microsoft had no idea (nor did Apple) after several hours on support lines. God only knows when and who will fix this. This seems to work for now however.
Dell, Mac Windows XP Pro

Unique iphone/Outlook sync problem ???

Hello all,
I have followed posts for over a month now (since I got my phones) and have yet to see this specific problem. I even spoke with the 1-800 people but their insight was limited at best. So I decided to sign up and place this post. Any help would be appreciated. I too, like many others have had problems syncing my iphone with Outlook (2003) both ways. I use Outlook express for email/contacts (via WAB) these sync fine. I just have to open my email a/c (since both my wife and I have iphones and separate emails). Never get any error messages for Outlook calendar when I sync; in fact occassionally get the "you are about to change more than 5% of what is currently there." When I open Outlook though nothing comes up. Same thing with Outlook; if I place new appt then sync; it does not show up on iphone. I have read and tried every suggestion within these posts to no avail and pretty much had decided I would have to live with just using the calendar on iphone alone. Here is the kicker; my iphone crapped out a week ago; top third of touch screen would not work; called the 800# went through all their template troubleshooting; tried to resync everything again so I could load it on my loaner. Never could pull it up on Outlook though. Accepted the fact I lost my calendar; however when my loaner came to me when I placed my sim card in and synced it; much to my amazement the calendar popped up on my iphone. Still having same problem of new items entered either on iphone or Outlook not syncing either way. BTW have received a new phone now; just wondering if anyone has any insight to this problem and what I could possibly do to fix it.
Things I have already done (from posts read):
Uninstalled/reinstalled iTunes
Have most recent software on iphone
Added sp2 for Outlook
Added sp3 for Office
Inactivated my Norton's when syncing
Checked and made sure I do not have Windows Live loaded
Confirmed PST file accepts unicode
Anyone that has any help for me; it would be much appreciated.
Thanks in advance.
Nandan

I had the same problem when I first got the phone when they first came out and I spent a few hours on the phone with them. I had reoccuring events set up in my outlook that were scheduled with no end date. Apparently it caused some sort of sync problem. I had to go into the event that I scheduled to occur every third day with no end-date and I scheduled it to end around the year 2010. Anyways, I don't know if this will help but it worked for me.
good luck!

More outlook sync problems

Has anyone figured out the sync problem with Outlook. After my 1st sync, like others, I had two calenders +(home and outlook calender+). I just synched again and now I have three (+home, outlook calender, and calender+). Data is not being transferred between iphone and outlook.

Once we get this figured out, I guess the next question will be how to merge all these iPhone 2.0 newly created calenders...

Outlook sync problems with iTunes 7.6

After I upgraded to iTunes 7.6 and iPhone 1.1.3, I couldn't sync Outlook (2007)contacts or cals with my iPhone. I reset, uninstalled iTunes/reinstalled, etc, but nothing worked. Then I uninstalled iTunes 7.6 and reinstalled iTunes 7.5.02 (a copy that I found on the web) and everything works well now.
It looks like 7.6 has problems with Outlook syncing. Do not upgrade if this is important to you.

To download iTunes 7.5, go to:
http://www.mydigitallife.info/2007/11/07/direct-download-itunes-75-to-activate-i phone-anywhere-internationally/
You first need to uninstall 7.6 as well as the Apple Mobile Device support program. Then empty your trash and reboot. Install 7.5. When you try to start 7.5 the first time, it will give you an error related to the library file. Search for that file and trash it (I didn't empty the trash at that point to be safe). Try to start 7.5 at that point and it should work fine. It did for me.

Outlook Sync Problem: Member Not Fo

Anyone experience any problems when trying to synch Outlook 2003 with their ZM? I start the process, select Contacts, Tasks, and Calendar. After selecting the Contacts Folder for synch on the next page, I get a message from Outlook stating that another program is attempting to access. I "allow" the access, and then a sync appears to start. After hitting about 55% on Contacts, I get a message that states MEMBER NOT FOUND, and then the sync fails. Anyone have this problem? Could it be because I'm running in Cached Exchange Mode on my Outlook client?
HELP!

Glad to hear it

Outlook Sync Problem with Torch 9800

I have always problems to Sync my 9800 to Outlook, I know this problem is caused because for some reason son calendar entries with Attendees field starting ""< fails, and I get the message: Error encountered. Error Code 0x80040fb3. Check Documentation, I normally delete this Outlook entree and Sync and problem solved, however deleting the entree is not a acceptable solution, when there is several entries with the same problem.
Is there a way to fix this issue?
Some user suggest to delete all calendar entries and make a new Sync, this also works but takes a lot of time, and I wonder if this problem is already solved.
My desktop software is version 6.1.0.35
Please advice,

Hello...and apologies for the delayed reply!
Hopefully you already have this resolved, but just in case!!
There are several public KBs that discuss that exact error code...I recommend you search on it here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Hopefully one of the results will be useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Calendar Outlook Sync Problem

Just in the last week, I am having problems with syncing recurring appointments (Outlook 2010, Windows 7). They sync accross, but if I try to amend a single occurance in Outlook it appears as an additional appointment on the iPhone, one hour earlier - similar problem if I amend in iPhone, doesn't sync accross to Outlook.
Can anyone help? This seemed to work before the last software update.

Finally, It WORKS !!!
I followed instructions from http://docs.info.apple.com/article.html?artnum=306666
I have removed an application (Genesys Meeting Center) that causes problems with syncing (it works for my Pocket PC but not for Itouch...). I have never seen until yesterday that new default class value for my meetings was "IPM.MeetingCenter"...
I have deleted each appointment then created same again to obtain a class "IPM.Appointment". I change also my PST file in Outlook properties (changing default value "when publicating" to IPM.Appointment).
And now it works. I can't use Genesys but i can synchronize ;-)))
Thank you for your support.

Outlook sync problem : calendar is not complete...

Hi all,
i have connected and synchronized my Ipod Touch with Outlook2003 SP3, under XP PRO, Itunes version 7.4. Contacts are ok, but my appointments on calendar are not all synchronized.
For example, today i have 4 meetings on Outloo, only one is present on the touch. The 2 meetings for tomorrow are all present...
I have tried to repair my pst file, but the result is the same.
Can anyone help me ?
Thank you

Finally, It WORKS !!!
I followed instructions from http://docs.info.apple.com/article.html?artnum=306666
I have removed an application (Genesys Meeting Center) that causes problems with syncing (it works for my Pocket PC but not for Itouch...). I have never seen until yesterday that new default class value for my meetings was "IPM.MeetingCenter"...
I have deleted each appointment then created same again to obtain a class "IPM.Appointment". I change also my PST file in Outlook properties (changing default value "when publicating" to IPM.Appointment).
And now it works. I can't use Genesys but i can synchronize ;-)))
Thank you for your support.

Outlook sync problems (like so many others)

i have outlook 2003. each time i check the itunes sync addin it unchecks itself. when i do sync phone with itunes, a window prompts me to accept the changes, but when done syncing, no data is transfered.
is this a solveable problem? i'm only moderately savvy with computers so please speak/type slowly and clearly. thanks to anyone who can help me.

I have the same problem. Any solutions anyone?

Outlook syncing problem

My iPhone 4 and Microsoft Outlook 2010 suddenly stopped syncing calendars. Previously, there was an iCloud symbol on the calendar view in outlook and it has disappeared. I had changed no settings. The iPhone and iCloud are syncing OK.
On the iPhone, I have iCloud Calendar setting on.
In Outlook, I have ‘Sync Calendars with Outlook’ checked and ‘All Calendars.’
I feel like something went wrong with Outlook, but don’t know how to fix it. Any help would be greatly appreciated.

Same probleme!

Outlook syncing problem with new iTunes update

I'm concerned about syncing my iTouch again, as I have major problems from the last time:
Last week, I updated and synced my iTouch (4th gen) and the synch acted different. I was faced with "conflicts in Outlook" to review. I was doing this on the fly, and didn't really think anything of it, even though I hadn't ever been asked this before, so I went ahead without thinking. Before this, in order for my Contacts folders to not all sync together, I had to make a Contacts folder I named "iTouch Contacts." When I finished the sync, I noticed that in Outlook, my main Contacts folder now only had about 400 contacts in it (should have about 3000), and my iTouch Contacts folder had over 3000. Obviously, my iTouch had done something weird and synced differently. I knew I had some kind of duplicating mess to deal with, but just ended up moving all of the iTouch contacts to the main Contacts folder to deal with it later. In the next couple of days, I synced it again, and (again) the same "conflicts" and that began to worry me. When it was all said and done, for some reason, I saw that the iTouch Contacts folder in Outlook had 3000 again. Without thinking, I was just disgusted and deleted all those contacts. I later realized that I had deleted the majority of my contacts and that my main Outlook Contacts folder was again down to only 400. Since most of my contacts are no longer in Outlook, I can't email people from a new email, but must use a previous email and reply to them. Also, when I look at the contacts on my actual iTouch device, ALL my Outlook Contacts folders are there, even ones I have never had checked to sync with the device.
My question: How do I dare sync again...without knowing first how to get all my Contacts transferred from my iTouch to Outlook? And then how do I figure out how to sync the right folders? The recent update must have had some changes that just took over without asking me! I had even unchecked the boxes under the Info tab in iTunes on my device, so as to NOT sync contacts, but it just went ahead and did it anyway.
Thank you in advance for your help!

Hi lastskier
Have you browsed through the forums at all? Its worth spending a little while doing so because most problems have been experienced by others and resolved.
My recommended method for installing iTunes upgrades is:
1. Back up your iTunes library, and by this I mean locate the iTunes folder (usually in My music) and copy all of it and its contents preferably to a removeable hard drive (they are really cheap now). This is your insurance and if all else fails you have not lost your music files.
2. Download the iTunes programme from the apple website to your pc - DO NOT install online.
3. Temporarily disable any antivirus/antispy software programmes (locate the icon in the lower right hand side of your desktop and right click - you should get options to disable)
4. Run the install and reboot.
With any luck you will be up and running and the new iTunes will have found your old library and imported it. You will still have a safe copy on your removeable drive.
Conflicts with AV/antispy programmes are the most common problem with iTunes installs.
If it doesn't work and you are happy you have a back up of your music, you could try uninstalling all iTunes, iPod and QT s/w using "add/remove programs" and then running thru the steps again. However, this time you may have to get your new iTunes to find your music files on your removeable drive by plugging it in to your pc and getting iTunes to search for it.
You will have lost any library settings e.g. playlist info play count etc by going this route, but there are fancier ways of dealing with that. You can open up "my Music" folder and reimport your entire back up copy of the iTunes folder and this will preserve your old settings.
Let me know how you get on.
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod

9300 outlook sync problem

Hi,
I synchronize nokia N9300 with Outook 2002 on WinXP SP2 via latest PC suite. I synchronize Calendar and Contacts items. When I run sync first time after start everything is OK, but when I run sync again after while it end with error OFFLINE FOLDER FILE COULD NOT BE CONFIGURED and show path to OST file. Can anybody help?

I have the same problem and cannot find resolution. Phone is Nokia 6233 syncing with Outlook 2002 on XP and using Exchange Server 2003. It seems to me that it is trying to sync with the offline folder which is the part that allows mobile users to access Outlook when they are away from the office with up to date as at last time connected to Exchange Server but that is about as far as I have got. Presumably, it is to do with the Send and Receive settings in Outlook as there does not appear to be a solution using Nokia software. Any help if anyone has resolved this would be much appreciated..

Outlook Sync problem : bidir sync tells me to delete 300+ entries on Outlook

Hello all,
With my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing :
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by synching one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
Thanks a lot in advance to anyone who would give us a hint !
Solved!
Go to Solution.

Hi and welcome to the forums!
Mutos wrote:
Hello all,
With my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing :
Lets do the math!
2 Blackberry's > 1 Outlook calendar = Should work
2 Blackberry's > 1 Desktop manager = Should be fine.
2 Blackberry's +2 different email addresses > 1 desktop manager > 1 Outlook calendar. Error!!
Unless you each are changing the default email address in Outlook to match the default email address on your individual device, the sync will never work correctly.
Read these and see if they help:
Synchronize the BlackBerry device to another BlackBerry device user's PIM data
Desktop Management
BlackBerry Desktop Management
In BlackBerry Desktop Management
Editing To
Synchronizing Wired
Thanks,
Bifocals
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by syncing one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
Thanks a lot in advance to anyone who would give us a hint !
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Help! Outlook syncing problem.

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