HELP...... OVI suite!!!

Hi,
Just started having issues trying to connect to ovi suite.
ive been using it for months without any problems.
But no for the past week or so, it wont detect my usb connection or it says its not in pc suite mode.
The phone does connect to the conputer because the autoplay come up.
But when i click ad phone to ovi suite, i follow the promts and the it shows Nokia N97, so i click Nokia 97 and it says
"pc suite mod not selected please check phone settings...."
but pc mode is selceted, and i use it on my laptop with no problems.
Im using windows 7. but ive been using that for a while and i have windows 7 on the laptop with no issues.
can anyone help explain how to detect pc suite when its already connected?
Thanks

I'm in the very same boat too g13b.
I got Windows 7 for new years with the new computer, and have been going thought just the same as you have had.
Connect the phone, autoplay come ups as it should. Show in new window the 3 drives. Hit PC mode on the phone. Still all good till I open OVI or PC suite and then all I get is "Connected in non-compatible mode". Like WFT!!!!!!
From what I can tell mate after looking though all of the nokia site is this is a softwear issue in the PC suite and OVI suites when used with Windows 7. Windows 7 does not "seem" to have the right drivers loaded up from PC or OVI suite.
After reading the theads below,
/discussions/board/message?board.id=ovi&message.id=2456#M2456
and
/discussions/board/message?board.id=pcsuite&message.id=39255#M39255
Nokia has really dropped the ball on this one. If there not supporting the most needed softwear for window based PC's that have over 4Gig of ram on the MoB, as the 32bit version can only "see" up to 3 Gig of ram. (yes i'm a gamer and NEED the ram) lol. Whats the piont of having the lastest and best phone if you cant even use it right on the lastest highend computer??
How am I to synchronise all my emails, pic and phone update files when PC suite keeps saying that my phone is "connected in non-compatible mode", even after I have made sure its pc mode on the phone...
I thing its time to dare i say it, get a dam iphone. At lest they get support!!!!!!
I'm sorry if this dont help you at all, But untill Nokia get off there **bleep** and start giving us the need support for this we are all stuffed.....
Ropes

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Need help - Ovi Suite keep downloading at the bac...

I noticed when the options -> General -> Automatically download software update is clicked, I can see from the download statistics report shown data being download. when I checked on my telco broadband data usage report that I've downloaded 3GB of data in one day! I use TCPIP view utility to view Nokiaovisuite.exe keep receiving data at the background.
When I deselect the automatically download the receiving data stops. I've no clue why Ovi suite behave like this and it seems never stop.
regards,

Whenever there is new version of Ovi Suite, it will download that for you. But that you should be only within 100 MB... It should defnitely not be from ovi suite, but has to be some other software. Atleast i dont have that much download from Ovi suite..
Maybe you can look for antivirus softwares, which dowload updates in the background.
Cheers
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Ovi Suite truncated Outlook 2007 PST!!! please be ...

Today morning when I turned on my PC, Nokia PC Suite asked me to install a software update and I agreed to download I think updates always are a good thing. BUTTTTTTTTT........ After the update I sync Outlook calendar and tasks plus contacts and for my surprise now I open outlook and experience 2 BIG PROBLEMS. I have all my birthdays entries changed one day before the day it is really loaded in contact details. and worse of all all my task have been reaped off, I enter them and see them with typographic changed, all of them have lose the format and are incomplete the content is truncated! incomplete, unusable!
PST repair tool won't help, ovi suite had made permanent changes to the file even when I have selected that when conflict occurs, outlook data overcomes phone.
I'm completely dissapointed, tryed everything even uninstalling product of course and nothing give's me back my outlook and my whole life organizer indeed! I think nokia should test this kind of products better before destroying data like this !
I'm angry, yes I'am!.
I will have to return to a saturday backup and lose all the huge data entered till now!
bad work boys, I will keep using pcsuite that worked well. And I will suggest to other people never, NEVER make an update from nokia anymore. not at least making a full computer backup wich is ridiculous! just to sync a few items from a mail program that has so much years in the market and is very well known.
I Hope other people may be more wise than me and check this forum before ruining his outlook datafile.

I experienced virtually the identical problem using OVI 2.0 to sync with MS Outlook Contacts as mikaelgreen. I have over 1500 contacts in MS Outlook 2003, many with Note fields exceeding 300 characters. After syncing with OVI 2.0, all the contacts with longer note fields had been truncated back to between 224 and 267 characters.
But worse, when OVI 2.0 sync'd back to the Outlook database, it updated all the note fields in my original Outlook Contacts database on my PC with the truncated note fields. Really bad.
It is one thing for new software not to work perfectly ... that is understandable. But for released, non-beta software to destroy data in another program ... that is simply irresponsible and incompetent on the part of the OVI 2.0 development team. Fortunately I had backed up my Outlook database before installing OVI 2.0! But several more trusting users may not have done that, and thus may have had years of data destroyed because the OVI 2.0 developers did not bother to test the syncing process properly.
Phone: Nokia 5800 XpressMusic RM 428 (firmware 31.2.101)
Computer: Dell SX-270, 2GB RAM, Windows XP SP3, MS Outlook 2003 (11.8313.8221) SP3
I deleted OVI 2.0 and installed Nokia PC Suite 7.1.40.1, which seems to sync perfectly well ... no truncated note fields.
This is an important issue for Nokia if they hope to make a headway in the smartphone market in the USA (where they have virtually no presence). If users feel that they cannot trust Nokia/Symbian to be careful with their data (and honestly, after this experience, I don't think they can be trusted), they will not buy. With this kind of "kindergarten" testing effort they demonstrated with OVI 2.0, Nokia/Symbian is rapidly building negative rather than positive "buzz". For me (a mostly business-oriented user), before I found the alternated PC Suite 7 syncing solution, I was actively looking to abandon my newly purchased 5800 for something not Nokia ... e.g., go back to Blackberry, or try Android, WebOS, etc. And frankly, I may still do so.
Regards,
Bruce

HELP! pc suite/ovi suite won't read sms on my 5800...

Hi all! I have a VERY BIG problem. I own a 5800, I have about 3000 sms on the memory card. I want to move them on my PC, so i can delete from my nokia. PROBLEM IS: neither pcsuite nor ovi suite (even 2.0) can access my sms. both software fail. here's what happens.
pc suite: i run nokia communication centre, then it starts checking messages on my cell. after few seconds, it says there are about 2500 messages, at this point i see the bargoing from 0 to 70% real fast, then when it reaches 100% it says there are only about 50 messages on my phone (basically, it only lists the MMS, totally ignores sms)
ovi suite: the first time i used it, i synced messages with my cell, and it only synced about 2200-2300 of them out of 3000. since then, every time i try to sync messages with it, it says that for some reason it cant' read the data from my phone OR that the usb connection doesn't work (i tried with bluetooth, also, and i get the same error, so its not the connection).
in other words... i can read the sms fine on my 5800, it says there are over 3000, but when i try to access them with a pc software, it doesn't work for some reason.
HERE'S WHAT I THINK MIGHT HAVE HAPPENED. some time ago, using pc suite, i did a restore of a backup. during the restore, i got an error while it was restoring the sms. at that time, i didnt pay too much attention, since i noticed all the sms on my phone were ok, none was missing. but what I THINK happened is that since then the sms structure on my 5800 is screwed... and for some reason, my phone can read them fine, but pc softwares dont.
now my question is: WHAT TO DO? i dont want to lose all my sms... i NEED to copy them on my pc... then i can even format/reset my memory card, but i need to copy them first. any help? anything i could try? please help... thank you!

first of all, thank you for your reply!
no, very few of those 3000 sms are from operator/config messages and such... maybe 10 or 20...
i tried nokia pc photos some weeks ago... and it worked, infact i can still see the sms/photos saved on my pc from that day. if i try it now, tho, i get the same errors i get with pcsuite/ovi suite... sync fails and basically does nothing, doesnt update any new sms (last one appears to be of the end of april, which is the last time i had used nokia photo).
this seems to confirm my fear... for some reason, probably after that messed up restore i did, something in the sms structure on the memory card got messed, and now no software can read them properly, even the cell backup program. but for some reason, my nokia can read them fine, if i simply access the messages.
question now is... does nokia have a tool to fix cases like this? i find it ironic that my cell can see all the sms but none of the nokia programs can actually access them. thank you very much!

Urgent help with nokia 5230 and ovi suite

translated from Spanish to English translator by gogle
I need help because my nokia 5230 I can not install applications from nokia ovi suite because it is not clear that anything the phone as you ago
I can sync
I can send things to your suite ovi
ovi suite but I can not to your urgent assistance
Solved!
Go to Solution.

English
I need help because I can not install applications to your suite ovi
maybe it's because you delete the folder or lake and private
español
Post edited by Moderator. We would like to remind you that posts should be written in english as the board supports english language only. The board supports English language only as per guidelines.

HELP! Ovi suite does not display Photos only thumb...

Hi, please help. Ovi Suite does not display Photos saved in my computer. Just getting Default grey image for everything on the thumbnails. OS XP home (Service ack 3). Run the repair and nothing. I uninstalled the application deleted everything to do with Nokia. Downloaded the application again and still the same problem. Nokia Ovi version 3.1.0.84. The only problem is that, Just shows grey thumbnails and no thumbnail photos. See screenshot attatched
I followed this troubleshooting steps and it still the same issue!..
Step 1
- Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&di...
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
Attachments:
Dibujo.JPG ‏83 KB

I guess sometimes this happens when the direct x is missing or corrupted in the system. Please download and install from the link provided below.
http://www.microsoft.com/downloads/en/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3
Make sure you restart the computer when the installation is complete..
Hopefully this helps
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Help Please - How do I get Ovi Suite to work prope...

After being warned NOT to download the Nokia software that came with my phone (ie Ovi Suite), I became desperate after a slight accident with said phone, rendered the screen virtually unreadable - so I thought I could use Ovi Suite to pull contacts and other required info off my 6710 and try to "upload" data to a loan phone and eventually to whatever new phone I end up with.
Unfortunately, my advisors' advice seems to have been correct and I've had nothing but trouble for hours since downloading the latest version of Ovi from the Nokia website.
It wont sync, or spends hours appearing to be trying without actually achieving anything. I then tried to look for updates (thinking that may be the problem)... same deal... hours of cpu usage - but no results... I eventually, in all cases, have had to terminate the action and / or program to move on to other things that DO work (not within Ovi though!).... I have since searched the Nokia site to find that there is no software update available for my phone and as far as I can see, I'm running most current version of Ovi (V 2.2.1.23).
Have I just wasted half a day and am I best off to just remove the software and cut my (time) losses or is there are reasonable fix or simple solution to the problem?

Connect the phone to PC using the USB Cable..(PC Suite Mode..)
Open the OVI Suite..
Give some time to get your phone recognised ..(An Icon with the Phone model should be visible in Bottom - Left window of OVI Suite..
Goto Sync-->Sync Now and select the data you want to sync..
You may also goto Tools-->Backup and select the data you want to back up..
I am sorry if you have followed this already..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Need help with Nokia ovi suite v2.1.1.1 & nokia PC...

The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format
I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem
Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format.
NOKIA N79 V32.001.218.2
Product code:-0573960 Rm-348
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Hey,
Tools > Options > Contacts > Show and sort contacts as :
First name last name
Last name First name
Have u checkd abv option in NOS 2.1.1.1?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Please help unable to view my pictures on ovi suit...

Hope some one can help, have made several posting on this subject but generated no reply? Am running on version 2.1.0.87: o/s XP: nokia 5800 :   when I sync with my phone all records transfer but I am unable to view my pictures or album art on ovi suite, just see grey default image . Thanks for any help john

hotvltr wrote:
We have the same problem.The new desktop software only works with windows XP service pack 3...we have service pack 2 ony. I'm also looking how to install or update BB Desktop software using my laptop which has XP SP2 only.
Hi and Welcome to the Community!
As with all things of this nature, no software vendor can forever remain compatible with every historical PC platform...XPSP2 has indeed been dropped from compatibility with the current version of the RIM Desktop Software. Your choices are:
Update to XPSP3 (which, if I recall correctly, is completely free)
Fall back to a version of the Desktop Software that is compatible with XPSP2...you can find older versions here:
http://www.blackberryos.com/downloads.php?do=cat&id=110
Sorry, but I no longer recall exactly which versions support which XP levels...you will have to do some experimenting I suspect.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help!!! my ovi suite wont recognize my x3-02

i just bought it 2days ago and when installed ovi suite and inserted my usb cord thru my phone it won't recognize in the software ovi suite, even if i already set my phone automatically to ovi suite not mass storage/ etc
help plssssss!!!!!!

Try one more thing..
Uninstall the Nokia Connectivity Cable drivers thru' Windows Control Panel on your Pc.. Then Re-boot the PC and connect the phone.. Wait for the drivers to get re-installed..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Help! Not updating Ovi Suite 2.2.1.23

Hi everyone. Just discovered the nokia discussion forum
I've been using the Ovi Suite 2.2.1.23 and it's synced with all my contacts. My sim's exchanged now, so I need to bring in the saved contacts from suite to phone. But when i switch on the suite, it asks me to update refusing to let me progress otherwise. And the update fails giving the error that the internet is not connected or I should check my firewall settings. I can't afford to lose the numbers already in the suite, so uninstalling is not an option:s Could anyone help? And I am completely new at this, so please be as layman as possible
I reallly need help!
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So have you done what the error message says: have you checked or deactivated your firewall settings ?

Help with Nokia Ovi Suite - Phone Space Problem

Hello. I need some help. I have a smart phone Nokia 5530 XpressMusic. Well, the problem is, when i connect my phone to the Nokia Ovi Suite, and try to get some themes on my phone, i can't, because it says, that i don't have enough space on my phone. And when i check memory on my phone it shows: Left space: 2,5 mb And on memory card it says: Left: 2,5 gb. Why can't i then download anything on my phone anymore? Please help.
P.S.: Themes are not too big, they're only about 1 or 2 mb.
Using Nokia 5530 XpressMusic

The problem is the lack of free space in your phone memory. Even though the memory card has plenty of free space - some content require still space in the phone's internal memory. And in many cases it requires more space than the actual file (if the file is decompressed in the device, it takes easily twice the size of the original package).
Freeing space in the device's internal memory should help.

OVI Suite v2.1.1.1 issue ( Need Help)

The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format. NOKIA N79 V32.001.218.2 Product code:-0573960 Rm-348
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Yes, my Device phonebook & ovi Suite are already set to display first name first & last name last
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

N900 PC SUITE / OVI SUITE Problems. Need help.

HI,
I am having big issues with conecting my N900 to my PC. Had a long list of troubles uninstalled everything after expeirencing Driver issues on to get Phone parent issues after re install. went through it all again and downloaded latest version of PC Suite 7 from nokia site and it's been installing for 2 hours now and is stuck at 32%.
Really frustrating just upgraded from E75 which worked perfectly with OVI Suite. now i have N900 that i can't back up or update. Non of the solutions i've read on the board have helped, i'm now into day five of uninstalling - re installing and downloading. Doeas anyone have a solid fix for this soon to be thrown out the window N900 ?
Many Thanks.

Surprise surprise USB Phone Parent (no file located) !!! So disapointed, Somebody at Nokia must be able to offer a Solution. Without PC connectivity the N900 is just a very expesive Brick.
Firstly i live in the poorest contry in Africa so when i paid over 1000 USD for the phone i was annoyed that it had a chrging problem as many people have had i notice from the boards. I go to Europe and take it to a Nokia shop, I am told "no we can't fix it it must be done in the country you bought it". Well thats kinda impossible as Nokia have no facilities in Mozambique, so another 800 USD trip to South Africa to get it repaired.
Secondly Absolutely no assistance from nokia with the PC connectivity issue for either OVI or PC Suite.
I knew the iPhone was the smart choice ! anybody wanna buy a 1000USD Brick OR Help me resolve the PC connectivity issue?
Attachments:
SS08242011135720.jpg ‏97 KB

Nokia e7 nokia ovi suite usb help

Hi there, need someones expert help or point me in the right direction.
problem im having is to update my phone to anna- which is the latest update.
everytime i plug my phone in via usb and select nokia ovi suite on the pc it doesnt connect? why i dont know.... so i used my common sense and exit the nokia suite then tried again but selecting mass storage and media transfer just to see if the cable works. and so it does. i copied all my pics and videos.
i unplugged usb and plugged in bluetooth and dongle and it connected to nokia suite which was wonderful! i backed up all my messages and contacts. so now im relaxed but WAIT! DOES THIS MEAN I CAN UPDATE TO ANNA VIA BLUETOOTH? nope! grrr..........it says you need to connect via usb. plugged it in and it doesnt work!
HELP why cant i update my phone via usb through the nokia ovi suite+ nokia suite........help me please.
nokia e7-00 is my first ever nokia phone

I had this problem too with Ovi suite & the new Nokia suite, reinstalled several times with no luck, failed to realise that I had to also uninstally other Nokia software too like Nokia connectivity cable driver.
You could try uninstalling these in this order & then reinstalling Ovi/Nokia suite to see if that fixes your problem:
Nokia connectivity cable driver, PC connectivity solution, Windows driver package - Nokia pccsmcfd, Ovi/Nokia suite.
Hth,

HELP...... OVI suite!!!

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