Help! Payment System Unavailable?

Tonight my dad and I attempted to purchase a year subscription to the Creative Cloud, but it said that the payment system was unavailable. We called customer support, and they said that they were having problems with the payment system. Is the problem because of me or because of them? How can I help fix this? I've heard that a solution is to use a different browser, but some people say that doesn't work. I live in the U.S. I would appreciate it if you could give me an honest reason why this is happening and/or solution. I look forward to seeing your answers soon.

This is an open forum, not Adobe support
-telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Payment System Unavailable

I'm also having the "Payment System Unavailable" problem. It's a U.S. license and a U.S. credit card. It then tells me
"We're sorry, but we're having trouble processing your order. Please come back and try again later or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I dialed the 800 number and found out that you're only open 5am-7pm PST Mon-Fri. So I tried online help and got to this:
"The best way to contact us...Call an agent Monday-Friday, 5am-7pm PST"
But, it's Saturday here.

We are investigating on this end. Which plan are you trying to purchase from the Creative Cloud Plans page at https://creative.adobe.com/plans? Feel free to email me directly at [email protected] or reply here.

Hi there i just am in the process of ordering creative cloud and i went to press the confirm button with all my details in and then a message came up saying ' Payment System Unavailable' Just wondering what i do?

Hi there i just am in the process of ordering creative cloud and i went to press the confirm button with all my details in and then a message came up saying ' Payment System Unavailable' Just wondering what i do?

I am encountering the same problem and I can not find the answers.I don't know what to do anymore.I am in Japan and i tried to call the numbers provided and it is in japanese.I can't understand..I hope someone here would help us.

Adobe CC Payment System Unavailable

I have tried to upgrade to CC from my free trial and every time I input my information, I receive a "Payment System Unavailable" message. I tried to contact Adobe through any means I could see, not many, to try and rectify the issue to no avail. I really need these softwares tonight or early tomorrow morning. Anyone know how to get rid of this message?

Please contact Sales team directly via : Contact Customer Care
Or Adobe | Sales Inquiries
Hope this helps you.
Regards
Rajshree

Payment System unavailable (token_cybersource_error_500)

Hello we have been trying to purchase a monthly creative cloud for business creative cloud plan for the past 2 weeks.
I've tried with different credit cards and different browsers but in all cases end up with a
"Payment System Unavailable" (see image below).
I have also talked with a representative on the phone provided who transferred me to a company that sells subscriptions in my country (Greece), however they can only offer annual subscriptions and our company would like a monthly plan.

Hi,
Please contact the support through call/chat for the billing related queries.
Contact Customer Care
Regards,
Sheena

Payment system unavailable for Creative Cloud

Like many other I have been trying to claim the offer of a CS6 user and update to Creative Cloud, but it says that the payment system is not available. Interestingly, Adobe has emailed me, called me and pushed me to update but now it seems impossible to do. The issue is been going on three days.
What can I do if I want to update?

Hi Herstedt
I can ask our Sales team to call you to assist with the order. The contact number we have on your record ends with 40 - is that the correct number?
Kind regards
Bev

Payment System Unavailable - Urgent Help

Hi,
I am trying to subscribe to the black friday deal for lightroom and photoshop but could not get pass the payment gateway.
I have tried this on 2 computers across 3 browsers.
I hope to resolve this before the promotion run out on Dec 2, please help.
Cheers,
Nic

Hi There,
I managed to resolve it by creating a new account, see if it helps.
The problem is that my old products are registered to an old id and the cc is registered to this new id.
Am writing to Adobe to port one or the other over.
Cheers,Nic

Payment System Unavailable - ACC EDU

Hi
I have problem with Adobe Creative Cloud - EDU Version. I am a student. I come from Poland and for veryfication I have ISIC card.
First step. When I am loging in to promotion (https://creative.adobe.com/join/edu?promoid=KBCHJ) I see:
Could you tell me why? What I should to do?
PR

There is no EDU version for Poland currently.
We only have student stores in these countries:
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Japan
Luxembourg
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
UK
US
Yes I realize this is confusing because on the Creative Cloud FAQ page here http://www.adobe.com/products/creativecloud/faq.edu.html under the Availability section for the question "In what countries can I buy a membership to Creative Cloud?" we list Poland.

Payment Sytem Unavailable

I'm trying to purchase a monthly PS subscription after letting my previous expire. When I get to purchase now page and click on Purchase button it says that "payment system unavailable" and to try back. I've tried for multiple days now, facing a deadline and getting so frustrated. Please help.

We are investigating on this end. Which plan are you trying to purchase from the Creative Cloud Plans page at https://creative.adobe.com/plans? Feel free to email me directly at [email protected] or reply here.

I want to purchased the photography plan,but i get the same result everytime i pay.SYSTEM UNAVAILABLE..please help.

I wanted to buy a Photography plan but everytime i try to pay ,i get the same result SYSTEM UNAVAILABLE.I tried to go to customer support but it keeps bring me over again from the start.I am in Japan ,I tried to contact the number everyday but no one is answering.Please help,I cannot speak japanese so I need an english answer.

SYSTEM UNAVAILABLE == under approval. I'm surprised you didn't know that.
You need to contact Japanese support even they won't answer. Now this is your problem.

I want to make a payment for adobe cc but the payment system is unavailable

I want to make a payment for adobe cc but the payment system is unavailable

Hi daphnejvr
Your Adobe ID shows your country as Nigeria which is not a country that we currently sell to via adobe.com. This would explain why your order wasn't accepted.
Creative Cloud for Teams is available via resellers in your region.
Kind regards
Bev

Tomcat - HTTP Status 500 - System Unavailable. Please try again later.

HI,
I installed ORACLE XE + TOMCAT 7 + ORACLE XE on windows XP.
All seems to work under debug session but on normal session I found the following message only when I put a specific parameter on my query.
The same query with the same parameter runs in the sqldev client whitout errors
Here below the massages:
HTTP Status 500 - System Unavailable. Please try again later.
type Status report
message System Unavailable. Please try again later.
description The server encountered an internal error (System Unavailable. Please try again later.) that prevented it from fulfilling this request.
Apache Tomcat/7.0.2
and in the log file:
2011-02-23 18:04:19 Commons Daemon procrun stdout initialized
APEX Listener version : 1.0.2.238.15.24
APEX Listener server info: Apache Tomcat/7.0.2
Using Config file:C:\Programmi\Apache Software Foundation\Tomcat 7.0\temp\apex\apex-config.xml
-- listing properties --
PropertyCheckInterval=60
ValidateConnection=true
MinLimit=1
MaxLimit=10
InitialLimit=3
AbandonedConnectionTimeout=900
MaxStatementsLimit=10
InactivityTimeout=1800
MaxConnectionReuseCount=50000
***********ERROR***********
init: # headers=46
declare nm owa.vc_arr := ?;
     vl owa.vc_arr := ?;
begin
owa.init_cgi_env( ?, nm, vl );
htp.init; htp.HTBUF_LEN := 63;
? := sys_context('USERENV','SID');
end;
SID:18
CALL:
begin
f(p=>?);
commit;
end;
BINDS
p:106:3:4503262208013405:::::PAGE CALL:
declare
nlns number := 999999;
l_clob CLOB;
lines htp.htbuf_arr;
l_buff varchar2(32767);
l_clob_init boolean:= false;
l_file varchar2(5);
begin
OWA.GET_PAGE(lines, nlns);
if (nlns > 1) then
for i in 1..nlns loop
if ( length(lines(i)) > 0 ) then
if ( ( lengthb(l_buff) + lengthb(lines(i))) > 32767) then
               if (NOT l_clob_init) then
                    dbms_lob.createtemporary(l_clob, TRUE);
                    dbms_lob.open(l_clob, dbms_lob.lob_readwrite);
                    l_clob_init:=true;
               end if;
dbms_lob.writeappend(l_clob,length(l_buff),l_buff);
l_buff := lines(i);
else
l_buff := l_buff || lines(i);
end if;
end if;
end loop;
end if;
if (l_clob_init) then
dbms_lob.writeappend(l_clob,length(l_buff),l_buff);
l_buff := '';
end if;
? := l_clob;
? := l_buff;
if (wpg_docload.is_file_download) then l_file:='TRUE'; else l_file := 'FALSE'; end if; ? := l_file;
end;
get_page FAILED:ORA-06502: PL/SQL: errore : buffer della stringa di caratteri troppo piccolo di numero o valore
ORA-06512: a line 32
^^^^^^^^^^^^ERROR^^^^^^^^
ORA-06502: PL/SQL: errore : buffer della stringa di caratteri troppo piccolo di numero o valore
ORA-06512: a line 32
***********ERROR***********
init: # headers=46
declare nm owa.vc_arr := ?;
     vl owa.vc_arr := ?;
begin
owa.init_cgi_env( ?, nm, vl );
htp.init; htp.HTBUF_LEN := 63;
? := sys_context('USERENV','SID');
end;
SID:18
CALL:
begin
f(p=>?);
commit;
end;
BINDS
p:106:3:3777982020408238:::::PAGE CALL:
declare
nlns number := 999999;
l_clob CLOB;
lines htp.htbuf_arr;
l_buff varchar2(32767);
l_clob_init boolean:= false;
l_file varchar2(5);
begin
OWA.GET_PAGE(lines, nlns);
if (nlns > 1) then
for i in 1..nlns loop
if ( length(lines(i)) > 0 ) then
if ( ( lengthb(l_buff) + lengthb(lines(i))) > 32767) then
               if (NOT l_clob_init) then
                    dbms_lob.createtemporary(l_clob, TRUE);
                    dbms_lob.open(l_clob, dbms_lob.lob_readwrite);
                    l_clob_init:=true;
               end if;
dbms_lob.writeappend(l_clob,length(l_buff),l_buff);
l_buff := lines(i);
else
l_buff := l_buff || lines(i);
end if;
end if;
end loop;
end if;
if (l_clob_init) then
dbms_lob.writeappend(l_clob,length(l_buff),l_buff);
l_buff := '';
end if;
? := l_clob;
? := l_buff;
if (wpg_docload.is_file_download) then l_file:='TRUE'; else l_file := 'FALSE'; end if; ? := l_file;
end;
get_page FAILED:ORA-06502: PL/SQL: errore : buffer della stringa di caratteri troppo piccolo di numero o valore
ORA-06512: a line 32
^^^^^^^^^^^^ERROR^^^^^^^^
ORA-06502: PL/SQL: errore : buffer della stringa di caratteri troppo piccolo di numero o valore
ORA-06512: a line 32
Could you kindly help me.
Thanks in advance for your help
Best Regards

Hi Paolo,
which APEX version do you use?
There are only a few reasons that might lead to the behaviour you describe. These are
- configured header size for Tomcat Connector is too small
- configured character encoding for Tomcat Connector doesn't fit for APEX (you need UTF-8)
- you don't have the required version of OWA_UTIL in your XE if you upgraded to a more recent APEX release (e.g. APEX 4.0)
Have you configured the Tomcat's HTTP Connector to use the appropriate header size and character encoding?
(see {thread:id=2174509})
If you've upgraded your XEs APEX, e.g. to 4.0, you also have to update the OWA_UTIL in your XE. APEX versions from 3.0 onwards require at least 10.1.2.0.6, which is the version provided in the installation package. You may just update to that version by changing to the subdirectory owa of your APEX installation package and running
@owainst.sqlas sys (just like in the steps before).
You can check if you have the appropriate version of OWA_UTIL installed by running
select owa_util.get_version from dual;In addition you may also want to check if you performed all steps of this small [url http://www.oracle.com/technetwork/developer-tools/apex/upgrade-apex-for-xe-154969.html]HowTo for the upgrade of APEX in XE databases.
-Udo

Payment System

Hi
1.i ve created outgoing excise invoice.But on selecting that Vendor in outgoing payment form it does not show that invoice for payment.but if i make A/P invoice for that Goods receipt it shows.
Does it mean that for every transaction A/P and A/R invoices needed.Though we have made Excise invoice.
2. And if i have paid 500 rs for a vendor though it was to paid 1000, then it does not give me option to pay rest of 500 rs.
Thanks

Hi,
Answer for 1) After creating Incoming/Outgoing excise invoice, you only make entries for excise but the liability / asset i.e your Customer & vendor accounts hits only after creating AR / AP invoices respectively. So, if you creating Incoming/ Outgoing payment, system will not show the payment due unless you create the AR/ AP invoice.
Answer for 2)
Please see the following link -
Partial Payment
hope this will help you.
Regards,
Abhishek

How to integrate iReceivables with third party payment system?

Hi,
My requirement is to integrate iReceivables with third party payment system.
Can anyone guide me to achieve this.
Thanks & Regards,
Sunita

Hello Prasad,
<b>Connection with an External Payroll System</b>
Payroll Outsourcing functionality allows you to compile master data or payroll data in the SAP system to submit to a third-party service provider in an electronic format. The Outsourcing solution available in the United States and Canada provides a generic interface which writes data into an IDoc (Intermediate Document) for transport to a third-party system. In order to transport data into and out of the SAP system, you must set up a logical system, partner definition, and outsourcing ports.
If you have built your own payroll interface, using the Interface Toolbox, for example, you can use the Import section of this scenario. The Export section applies only to the transport of IDocs.
For more information regarding outsourcing, refer to the SAP Library, Human Resources -> PY Payroll -> PY-US United States Payroll or PY-CA Canada Payroll -> Outsourcing.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/af/f4ea3444e9c47fe10000009b38f83b/frameset.htm
Import Payroll Results from a Third-Party System
http://help.sap.com/saphelp_erp2005vp/helpdata/en/0a/e62481feaf11d1a5500060087832f8/frameset.htm
regards
Prasad
Message was edited by:
prasad chintala

On line payment system in java

Hi all,
I have to build a on-line payment system for a web application in Java.
I have no idea of it? Can any of you help me ...
Thanks in advance ...

user10316500 wrote:
And which are the possible payment gateway?It depends, and varies from client to client, i suggest to get these details from your client. For example, if i am client i'll say use Citi banks payment getway. even if it is credit card/ debit card payment, then citi gateway will interanly takes care of it, like validating the card number, pin , expiry date etc.

Help! Payment System Unavailable?

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