Help! pc recognizes ipod but not software

I just had my 20 gb ipod replaced with a 20gb color display ipod. Best buy did not give me the software disc according to their "warranty". I used my original disc to download the software, and updated it by using the free download on the apple website. I now have itunes 5.0 and when I connect my ipod to the computer a window pops up saying that it recognizes the ipod, but that the computer doesn't have the software and to download it from their website or the installation disc. I need help! Please anyone who knows how to fix this

See if you missed anything here:
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

Help, Windows recognizes ipod but itunes doesn't

ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
Good luck

Windows recognizes iPod, but not iTunes or iPod updater, causes freezing

I'm having some issues with my 60GB iPod Photo. I tried to store my friend's music on my iPod as files. Upon uploading them to my own computer, some files caused freezing, requiring me to disconnect and reconnect the iPod. I finally gave up and deleted all the files stored on my iPod. All of a sudden, although Windows XP Pro recognized that an iPod was plugged in, it would no longer open iTunes automatically. When opening iTunes once the iPod was plugged in, it would cause iTunes to freeze.
I decided to restore my iPod. About halfway through, there was an error message saying my iPod could not be restored. All songs were deleted but my iPod was still not recognized. Now, the iPod updater does not recognize that in iPod is connected, even though Windows does. The updater freezes, inhibiting me from completing my restore. iTunes freezes as well when my iPod is plugged in. My iPod displays "update in progress - do not disconnect," but nothing happens. When my iPod is not connected to the computer, I can navigate through it normally, although it does need to be unfrozen when left unused for a couple of days. I cannot tell if it plays files because they were all removed during my unsuccessful restore.
I have tried reinstalling all my iPod related software and I have tried my iPod on more than one computer with different USB cables, but nothing works.
Help, please!

This is exactly the same problem that I am having I have posted on 14th March on itunes forum. I wish you luck I wait with interest to see what someone says. My ipod was working like a dream until i downloaded the update

USB1 Recognizes iPod But Not USB2

Hi,
I have a Dell laptop with WindowsXP installed. As far as I know my USB2 ports are all properly configured and working correctly. But, for some reason, when my USB2 is enabled, my computer doesn't recognize my (4thGen) iPod.
In order to update the iPod, I have to first disable my USB2, then everything works fine, albeit, at a much slower pave than USB2 (obviously.)\
Has anyone else had this similar problem? And, if so, any answers as to how to correct it?
Thanks!

I was milling around some other posts and tried all the suggestions I could find pertaining to this general issue (changing drive letter of iPod; removing all the USB ports, then re-starting the laptop; purchased an external powered USB2 hub; etc. - all to no avail.
I'm now wondering if, perhaps, this might be a hardware issue, perhaps some type of conflict pertaining to the manufacturer of my USB2 Controller? ( Intel(R)82801/FB/FBM USB2 Enhanced Host Controller -265C )
HECK, I DON'T KNOW! :>)
Again, everything is fine and dandy if I disable the USB2 controller (above), then update, etc. the iPOd in the USB1-mode, but not OK when the USB2 is enabled.
Dell Windows XP Pro

ITunes recognizes iPod but not music

Since I downloaded iTunes 7.3.0.54, it recognizes my iPod but does not show any music. However, it shows that the iPod disk space is 3/4 full but it's classified as "other data." Is there any other way to get that music to appear? I'm trying to avoid doing a restore if at all possible.

I had this same problem and just got off the phone with Apple Support. She told me that I'm out of luck, I should have backed all my files up. Music, photos, whatever. gone. She explained to me its like a mini computer and these things happen. It doesn't matter what generation of ipod you have. So now I have to start from the beginning and will now archive all files. I know this is not the news you wanted to hear but maybe you can sleep tonight!

My Computer recognizes iPod, but not iTunes...HELP

My 4G 20GB iPod can't be found in iTunes but can be found on "My Computer". Any ideas on what i should do to getting songs onto my iPod?

Ok i solved the problem. All i did was reformmat my ipod on using windows explorer. Ejected the iPod and plugged it back in. Then opened iTunes. Hopefully this can help some of you.

Windows Vista recognizes iPod but not iPad...

Windows Vista (with latest service pack; 32-bit) will not recognize my iPad. It was able to before and my last iPad backup in my iTunes is dated back to March. However, now, when I plug my iPad in, it does not recognize it and does not even show up on the disc drives. I have gone through the numerous methoeds that Apple (and others) suggested including reinstalling iTunes, reinstalling the Apple Mobile Device Drivers, restarting my computer using msconfig, etc.
To test out whether it was an Apple driver on my computer or not, I inserted my Gen 6 iPod Classic and it recognized it with no problem. If you know how to solve this, please let me know.
Thank You,
Tulga
Misc. info:
iPad - Version 4.2.1 (Need to connect to iTunes to update)
iTunes - Version 10.4.1.10
Windows Vista 32-bit
iPod - Version 2.0.1 PC

Pad not Connecting to iTunes - System Requirements
If you've ever synced an iPod or iPhone, then you will know about these. The computer you're syncing to must have iTunes version 9.1 or later, must support USB 2.0, and the Operating System must be Mac OS X (10.5.8 or later), Windows XP (with Service Pack 3), Windows Vista, or Windows 7.
iPad not Connecting to iTunes - Charge your iPad
If your iPad has a low or dead battery, then it won’t show up in iTunes until it has a little bit of a charge. Charge the iPad for 10 minutes or so, then try to connect it again to see whether iPad not detected by iTunes.
iPad not Connecting to iTunes - Restart your iPad
To restart the iPad, hold the Sleep/Wake button until the red slider appears, then slide your finger on the slider to turn it off. Turn it back on by holding the Sleep/Wake button until the Apple logo appears.
iPad not Connecting to iTunes - Restart your computer
Restarting your computer can resolve any software/hardware issues that might be keeping your iPad from showing up in iTunes, and is always worth a shot.
iPad not Connecting to iTunes - Reinstall iTunes
If all else fails, try removing iTunes and reinstalling it to solve the problem of iPad not detected by iTunes.
After the problem of iPad not connecting to iTunes solved out, you can do the iPad Transfer with iTunes, or you can also try the ipad to comp transfer easily and freely.
for more visit http:/www.ipadtomactransfer.org/ipad-tips/ipad-not-connecting-to-itunes.html

System profiler recognizes ipod but not in finder or itunes

My ipod is recognized on system profiles but it does not appear on finder or itunes! what do i do?HELP!

Josie20 wrote:
nothing happens when i reset it and the computer doesn't see it!
Ummm...earlier you said System Profiler saw it. Did/does it look like this or something different:
iPod:
Capacity: 495.62 MB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk3
Version: 10.01
Bus Power (mA): 500
Speed: Up to 12 Mb/sec
Manufacturer: Apple
OS9 Drivers: No
Product ID: 0x1300
Serial Number:
S.M.A.R.T. status: Not Supported
Vendor ID: 0x05ac (Apple Computer, Inc.)
Volumes:
WALKINGSHUF:
Capacity: 495.59 MB
Available: 239.25 MB
Writable: Yes
File System: MS-DOS FAT32
BSD Name: disk3s1
Mount Point: /Volumes/WALKINGSHUF
<Edited by Moderator>

Recognizes Ipod but not playlists?

Hey, my computer is recognizing my Ipod when I plug it in but it wont show the playlists on my Ipod, so I therefore cant put songs onto my playlists and such. ALso whenever I plug in my Ipod there will be a prompt asking me to register my Ipod and what not, meanwhile it has already been registered, and I did it again but the prompt still comes up, any suggestions? Any help will be appreciated.

<Ingore>
tt2
Message was edited by: turingtest2

The computer that I original used with my ipod touch is dead, so I am now synching and backing up to a new computer. I had to restore the software to this ipod. I can drop and drag my tunes back into the ipod, but not my apps.

The computer that I originally used with my ipod touch is dead, so I am now synching with another computer. I had to restore the software of the ipod, I am able to drop and drag my tunes back to the ipod but not my purchased apps. I have no problem doing this with other ipods that I have synced and backed up to this computer.

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I have a MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed.

I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.

You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement

My computer recognizes my old iPhone, iPad and iPod but NOT my new iPhone. What the heck???

My computer recognizes my old iPhone, iPad and iPod but NOT my new iPhone what the heck? It was fine last week, now nothing

When you plug in your phone go to the sidebar on the left, select the device, and select the menu you want to sync.
For example at the top there is summary, info, apps, movies, etc.
If you wanted to sync movies go under there and pick and chose the movies you want on the device.
Let's assume you are doing that and syncing is not going properly. Then first double check that there is a checkmark in the top left of that page that says sync movies
If there is uncheck and then hit apply. Then it will take all the movies off. Now re-check everything and hit apply.

I have an ipod nano 3rd generation 4G, computer recognizes it but not iTunes

I have an ipod nano 3rd generation 4G, computer recognizes it but not iTunes.

Hello bsowell,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
Jeff D.

Itunes dont recognize ipod, but windows does

My itunes dont recognize ipod, but windows does, and i already follow all the steps from support. Any tips ?

and i already follow all the steps from support
We have no way of knowing exactly which steps you've tried.
Disable anti virus software and turn off the Firewall.
iOS: Device not recognized in iTunes for Windows
And Restart the Apple Mobile Device Service (AMDS) on Windows

HT1386 I have synced the items from itunes to an iphone 4 without problem, except the two albums I just purchased did not sync. They show up on the itunes on my desktop and on my ipod, but not on the new iphone. What do I need to do?

I have an itunes account and an ipod, and when I purchased 2 albums on the computer they synced straight to the ipod. I bought an iphone and used the usb cord from the computer to it to sync the itunes albums to the new phone. Everything transfered, and those were albums I had uploaded (not purchased from the itunes store), except the two albmus I just purchased from the itunes store. They appear on my itunes on the computer and ipod, but not on the iphone. What did I fail to do or did I do incorrectly?

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

Help! pc recognizes ipod but not software

Similar Messages

Maybe you are looking for