HELP! pc suite/ovi suite won't read sms on my 5800...

Hi all! I have a VERY BIG problem. I own a 5800, I have about 3000 sms on the memory card. I want to move them on my PC, so i can delete from my nokia. PROBLEM IS: neither pcsuite nor ovi suite (even 2.0) can access my sms. both software fail. here's what happens.
pc suite: i run nokia communication centre, then it starts checking messages on my cell. after few seconds, it says there are about 2500 messages, at this point i see the bargoing from 0 to 70% real fast, then when it reaches 100% it says there are only about 50 messages on my phone (basically, it only lists the MMS, totally ignores sms)
ovi suite: the first time i used it, i synced messages with my cell, and it only synced about 2200-2300 of them out of 3000. since then, every time i try to sync messages with it, it says that for some reason it cant' read the data from my phone OR that the usb connection doesn't work (i tried with bluetooth, also, and i get the same error, so its not the connection).
in other words... i can read the sms fine on my 5800, it says there are over 3000, but when i try to access them with a pc software, it doesn't work for some reason.
HERE'S WHAT I THINK MIGHT HAVE HAPPENED.  some time ago, using pc suite, i did a restore of a backup. during the restore, i got an error while it was restoring the sms. at that time, i didnt pay too much attention, since i noticed all the sms on my phone were ok, none was missing. but what I THINK happened is that since then the sms structure on my 5800 is screwed... and for some reason, my phone can read them fine, but pc softwares dont.
now my question is: WHAT TO DO? i dont want to lose all my sms... i NEED to copy them on my pc... then i can even format/reset my memory card, but i need to copy them first. any help? anything i could try? please help... thank you!

first of all, thank you for your reply!
no, very few of those 3000 sms are from operator/config messages and such... maybe 10 or 20...
i tried nokia pc photos some weeks ago... and it worked, infact i can still see the sms/photos saved on my pc from that day. if i try it now, tho, i get the same errors i get with pcsuite/ovi suite... sync fails and basically does nothing, doesnt update any new sms (last one appears to be of the end of april, which is the last time i had used nokia photo).
this seems to confirm my fear... for some reason, probably after that messed up restore i did, something in the sms structure on the memory card got messed, and now no software can read them properly, even the cell backup program. but for some reason, my nokia can read them fine, if i simply access the messages.
question now is... does nokia have a tool to fix cases like this? i find it ironic that my cell can see all the sms but none of the nokia programs can actually access them. thank you very much!

Similar Messages

  • Nokia Pc suite / Ovi Suit / Software Updater.... N...

    Hi I have tried all three Nokia Pc suite / Ovi Suit / Software Updater. to update the firmware of my nokia n95 8 gb. but none of them is updating my phone. Right now 20.0.16 is the firmware on my mobile but you can check it out that the latest firmware available for N95 8GB ,,,, 31.0.015 . i tried this on my other laptop as well but showing me the same problem. i cant understand that when i am using the newest versions of Nokia Pc suite / Ovi Suit / Software Updater than why they are not installing the new firmware on my phone and showing me the message that it has already got the latest firmware which is totally wrong. i have attached a pic for the helpers to help and guide me out of this situation. thanx
    Attachments:
    n95 8gb.JPG ‏57 KB

    Hi, farby thanx for the reply, First of all my phone is already unlocked and one my friend is also facing this same problem. as i have mentioned that there is update available on the nokia website. its just he Updater software which is not updating although it is connected to internet. maybe you should look to the picture i have attached to this thread. In the pic it is saying that 20.0.16 is the firmware is present on my mobile But you can check it out that the latest firmware available for N95 8GB ,,,, 31.0.015. and just look at the difference in the firmware versions. Its not like that N95 8gb is a latest phone and would have to wait for the new firmware. There should had been many firmware updates available between 20.0.16 to 31.0.015 versions. i hope so that you will understand which i am trying to explain. thanx bye

  • Nokia PC Suite - Ovi Suite - Nokia Suite

    Nokia PC Suite - Ovi Suite - Nokia Suite.
    What are the differences between these software suites?

    The earlier means of communication between your Phone and the PC is the PC Suite. Then came the OVI Suite which was later renamed as Nokia Suite. Though cont. improvements are in process, many users still think the PC Suite to be more stable, more user friendly and more feature filled...
    You may have a look at this .. as well as the links there-in ...

  • Sync Issue: E72 Sync with PC Suite / Ovi suite ove...

    Hi! 
    I am a new user of Nokia & just bought a E72. I have a nagging issue with Sync'ing the mobile with PC. I boot up my PC (Vista SP2), connect the Phone over USB & sync using  PC Suite / Ovi suite without any issue.
    But once I disconnect the Mobile from the USB sync Cable & connect the phone back to it. It can no longer connect over USB. If I enable Bluetooth, the  phone would be connected to PC Suite / Ovi suite over Bluetooth.
    Since I don't want to connect over Bluetooth as it's slow, only option left with me is to reboot the PC and then connect the the phone back to PC suite or Ovi Suite over USB..
    Though, this appears more of an issue with Windows Vista, but just wanted to to know if anyone faced the same problem & have been able to find a solution to this problem.
    Thanks 

    I suggest you reset your phone first: *#7370# 12345 reformat, lose all data.
    Then, Uninstall all the Nokia related software (drivers etc...) with a program like "Revo Uninstaller" or Nokia Uninstaller. Then use a registry cleaner. Reboot the PC or laptop, install the latest version of Nokia PCSuite and when the program asks, connect the phone. 
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • Help with Nokia Ovi Suite - Phone Space Problem

    Hello. I need some help. I have a smart phone Nokia 5530 XpressMusic. Well, the problem is, when i connect my phone to the Nokia Ovi Suite, and try to get some themes on my phone, i can't, because it says, that i don't have enough space on my phone. And when i check memory on my phone it shows: Left space: 2,5 mb And on memory card it says: Left: 2,5 gb. Why can't i then download anything on my phone anymore? Please help.
    P.S.: Themes are not too big, they're only about 1 or 2 mb.
    Using Nokia 5530 XpressMusic

    The problem is the lack of free space in your phone memory. Even though the memory card has plenty of free space - some content require still space in the phone's internal memory. And in many cases it requires more space than the actual file (if the file is decompressed in the device, it takes easily twice the size of the original package).
    Freeing space in the device's internal memory should help.

  • N900 PC SUITE / OVI SUITE Problems. Need help.

    HI, 
    I am having big issues with conecting my N900 to my PC. Had a long list of troubles uninstalled everything after expeirencing Driver issues on to get Phone parent issues after re install. went through it all again and downloaded latest version of PC Suite 7 from nokia site and it's been installing for 2 hours now and is stuck at 32%.
    Really frustrating just upgraded from E75 which worked perfectly with OVI Suite. now i have N900 that i can't back up or update. Non of the solutions i've read on the board have helped, i'm now into day five of uninstalling - re installing and downloading. Doeas anyone have a solid fix for this soon to be thrown out the window N900 ?
    Many Thanks.

    Surprise surprise USB Phone Parent (no file located) !!! So disapointed, Somebody at Nokia must be able to offer a Solution. Without PC connectivity the N900 is just a very expesive Brick.
    Firstly i live in the poorest contry in Africa so when i paid over 1000 USD for the phone i was annoyed that it had a chrging problem as many people have had i notice from the boards. I go to Europe and take it to a Nokia shop, I am told "no we can't fix it it must be done in the country you bought it". Well thats kinda impossible as Nokia have no facilities in Mozambique, so another 800 USD trip to South Africa to get it repaired.
    Secondly Absolutely no assistance from nokia with the PC connectivity issue for either OVI or PC Suite.
    I knew the iPhone was the smart choice ! anybody wanna buy a 1000USD Brick OR Help me resolve the PC connectivity issue? 
    Attachments:
    SS08242011135720.jpg ‏97 KB

  • Need help with Nokia ovi suite v2.1.1.1 & nokia PC...

    The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format
    I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem
    Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format.
    NOKIA N79 V32.001.218.2
    Product code:-0573960 Rm-348
    If you like my post then Plz click on Green Star on left side to add Kudos
    Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

    Hey,
    Tools > Options > Contacts > Show and sort contacts as :
    First name last  name
    Last  name First name
    Have u checkd abv option in NOS 2.1.1.1?
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • Nokia PC Suite - OVI Suite Not recognising usb or ...

    I am trying to connect my N95 to Ovi or PC SUITE
    Neither can detect my bluetooth or the usb cable 
    i have deleted pc suite and connectivity drivers & reloaded them but to no avail
    the phone connects on another pc and it connects via bluetooth to the pc but not to ovi or pc suite
    can anybody help please?

    The earlier means of communication between your Phone and the PC is the PC Suite. Then came the OVI Suite which was later renamed as Nokia Suite. Though cont. improvements are in process, many users still think the PC Suite to be more stable, more user friendly and more feature filled...
    You may have a look at this .. as well as the links there-in ...

  • PC Suite Ovi Suite Problems.

    Hello,
    1.Nokia pc suite wont connect via bluesoleil driver.Ofcourse it connects via microsoft bluetooth driver,but i use bluesoleil.
    2.Also the Nokia communication centre to view messages is inconvenient to close as close button is not at corner.
    Also about ovi suite
    1.Once my contacts worsty and automatically been modified by ovi suite.
    One contact details added to other contact.I mean One contact information is cut and pasted in other contact as last name and as work phone.
    2.Nokia pc suite and ovi suite should show repeated contats irrespective of country code like +91 or 0.
    Thank you.
    Srikanth.
    OS:Windows XP SP2.
    Ovi suite:2.2.1.23
    PC suite:7.1.51.0
    THANK YOU.
    Moderator's note: E-mail address removed. Please don't put your private data in the public on the discussion boards.
    -------------------If this post helped you, click on accept as solution.------------------
    -----------------------------Appreciate by clicking on white star.----------------------------

    Hey,
    Chck this out
    /t5/Nokia-Ovi-Suite/Nokia-Ovi-Suite-3-0-is-LIVE-now-from-Beta-Labs/td-p/854185
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • Pc suite/ovi suite loses software connectivity via...

    Hi there,
    Software in use:
    PC Connectivity Solution:
     Version 10.50.2.0
    Nokia Connectivity Cable Driver:
    Version 7.1.36.0
    Operating system:
    Microsoft Windows 7 64-bit Edition
    Language: English
    In both lastest Nokia Pc Suite  or Ovi Suite, very often , most frequently when using the messages area, the connectivity it's lost with the phone at the software level (E51).
    The telephone still looks connected via USB, but I'm not able for example to refresh/resync messages, or send messages. 
    However phone still present in device manager, and the usb symbol on the phone screen it is still present without disconnection.
    I've tried uninstalling of pc suite, using also the pc suite cleaner, upgrading to the latest firmware for the phone, but no luck.
    The issue arrised after upgrading to a version of pc suite, latest at that time, maybe two - four weeks ago or so (7.1).
    If you have any suggestions kindly please share.
    Also if any of you have a link to an older version for pc suite 7.0 I'm thinking to try a downgrade. 
    Many thanks,
    Eugene.

    Downgraded to 7.1.50.2 , issue still persists.
    Problem started not after software upgrade as I wrongly assumed, but after switching from 32 bit to 64 bit system.

  • Latest Versions for PC-Suite & Ovi-Suite

    Hi all,
    What are the latest versions of PC-Suite and Ovi-Suite programs and where can I find them. ?
    1) My Phone is N97
    2) My PC-Suite is 7.1.51.0
    3) My Ovi-Suite is 1.1
    Thanks in advance.....
    Solved!
    Go to Solution.

    santo98rini wrote:
    Hi all,
    What are the latest versions of PC-Suite and Ovi-Suite programs and where can I find them?
    1) My Phone is N97
    2) My PC-Suite is 7.1.51.0 http://europe.nokia.com/support/product-support/pc-suites/compatibility-and-download
    3) My Ovi-Suite is 1.1 http://europe.nokia.com/support/product-support/nokia-ovi-suite/compatibility-and-download
    Happy to have helped forum with a Support Ratio = 42.5

  • Nokia PC Suite/Ovi Suite - MS Outlook '10 x64

    Hello,
    can somebody tell me how long I still have to wait until I can restart syncing my contacts, calenders etc. with MS Outlook!?
    Obviously, Ovi developers have been unable to update the Ovi Suite so far so that it would be able to properly sync with the latest version of MS Outlook. That is quite annyoing, can you finally deal with that problem? Maybe before I buy a new mobile?
    That would be really, really great, thanks.
    Cheers,
    Fellkneul

    Could you please try this?
    1. Please, check on Task Manager (press ctrl+shift+esc) if you see NokiaOviSuite.exe process twice on the process list? If yes, kill all the instances of NokiaOviSuite.exe, nokiaaserver.exe and NokiaMServer.exe. If not, a reboot should fix the issue.
    or
    2.Choose from Sync menu “Repair sync”. This operation may create duplicate entries in case the sync engine is not able match the records from different end points with each other. Also, all the deleted items which have not been removed from the other end points will be restored to the end point where the item was deleted.
    or
    3. Update phone software (Please take backup before going for software updates.
    or
    4. Atlast uninstall NOS
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • N96 & PC Suite & Ovi Suite connectivity - USB

    Hi
    Forgive me if this has already been covered.  I've searched the forums and have not found a definitive answer.
    Win XP Pro SP 3
    Micro USB cable supplied with N96, standard USB cable for N95
    N96 Type RM-247
    Software version 20.050
    N95 (01.01) RM-159 
    V 31.0.017
    PC Suite 7.1.26.1
    Ovi suite
    I have an N95 and two N96's.  Both N96's have been updated to the above software using PC Suite.  After the update, neither N96 is recognised by PC suite.  N95 is happily recognised.  I've installed Ovi in desperation and it opens knowing that I have an N95 but will not connect to either N95 or N96
    The N96's connect as unknown USB devices.  In Device Manager I have 5 USB 2.0 devices with Yellow question marks.
    I have uninstalled and reinstalled PC suite 5x.  I have also uninstalled the cable drivers and PC Connectivity.
    Also, connecting the N96 to the USB cable will sometimes result in BSOD - a driver conflict.  Has anyone any ideas how I can get the N96's recognised?  The software update seems to have caused the problem.
    Thanks

    I uninstalled again last night, used CC Cleaner to clear all traces, checked DM - only the N95 is listed and then reinstalled PC S 7.  The instant I connected an N96 to the USB cable, I got a BSOD and a driver error notification.  Went to bed after that......

  • PC Suite/Ovi Suite: Connection to the phone was lo...

    Salutations,
    I'm trying to backup my mums nokia X6 but for 2 years I'm getting this error over and over again. My last successfull backup was made in 2K10, since than it's **bleep**ed up. I'm afraid to do phone restore, coz I have no backup, nor I'm afraid to do system update.
    I tried everything, forums, MTP trick, reinstalling, register, pc suite cleaning software, and nothing works. Please advise,
    Regards
    Bryan
    Attachments:
    crap.jpg ‏157 KB

    Hi Lexicanum, Welcome to the Nokia Forums!
    Please check the following:
    Your phone is not in the ''USB Connection On Standby'' mode. Newer Nokia phones enter a power save mode if a USB cable is connected, but the connection has not been used during the last few minutes.
    Your PC is not in the power saver mode. 
    Your USB cable is not damaged.
    You could also try:
    Disconnect the USB cable from your phone.
    Press your phone’s power button for about 10 seconds.
    Reconnect the USB cable.
    Wait for the backup to continue.
    If your problem persists I suggest taking it to the Nokia Care point as it seems you have tried many various other troubleshoots.
    Let me know how you get along.
    Sheldrick
    Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • Unable to read sms in Nokia 5800

    I bought a Nokia 5800 last year. It was working perfectly fine but since yesterday I am unable to read smses as when I click on the message, the touch is recognized but the message does not open. The new message notification as well as all the other features are working perfectly fine. The s/ w version that I have updated is v50.0.005, s/w version date 23-03-2010 and custom version (50.0.005.C02.01) is 26-03-2010

    First, clean out your messages. If you recently updated your firmware I suggest you reset the 5800. Dial *#7370# 12345 reformat, you'll lose all data. Make a backup first and restore without the settings.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Maybe you are looking for

  • ICloud Photo Library and Family Sharing

    Does anyone know how the iCloud Photo Library and Family Sharing accounts interact?  I'd rather not have to specify what to share with the rest of the family if I don't have to.

  • Dump error while doing migo

    >I am trying to do migo for a standard po. after doing all the entries the document is showing "document ok". But while posting the gr i am getting an error "the curent application  triggered a termination with a short dump.Account 24840000 is blocke

  • RNIF to IDOC scenarios steps

    Hi Experts,           I have done the desing and configuration in XI part as usual normal scenario.Now i want to do the testing through STK. Can you please provide me the steps for STK configuring and testing for RNIF to IDOC scenarios. Thanks in adv

  • Finder is not showing my folders anymore; just all files

    Suddenly when I look in finder, there is no organization by folder but simply a long list of all files in alphabetical order.  Have searched help, googled the issue, tried one recommended 'fix' but to no avail.  What could have caused this and how do

  • Small problems for Newb

    Hey all. I just moved from the PC. Nice move, I know. I've been using Garageband with a Firewire 410. It's a very nice entry level system, but I'm having a few problems... 1. After having recorded a few tracks (7 or so software loops and real instrum