Help...PC User, LR 5 Map & Web Modules won't load

PC DESKTOP User, Windows 7, LR5 Upgrade (did the same problem in LR4), Internet connection is fine.
Map & Web Modules won't load on main screen. Based on what I could find in the forums it looked similar to a MAC OS issue with Flash. SO...I updated Flash and it seemed to work fine. A few days later...problem was back. I re-installed Flash again. Fixed. Upgraded to LR5...worked ok. A few days later...problem was back. Reinstalled again...worked ok. Now problem back again.
Web Mod. - I can see the templates in Web, but nothing will load. When I select layout styles I either get a gray screen or a "gallery not found" message.
Map Mod. - No map comes up. Sometimes the MetaData panel will load, but it's empty like it's not seeing the photos. Sometimes the whole panel is blank.
(Side note: all of this works fine on my Laptop.)
Help!!!

Hi,
Try repairing permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US 
Restart your Mac. If that didn't help, go to Safari / Preferences - Autofill. Make sure *User names and passwords* is selected. Now open Keychain Access. (Applications/Utilities). Select Passwords on the left. Delete all keychains related to the sites you have problems logging in.
Relaunch Safari and try those sites. You should be prompted to save the login data to a new keychain. If that didn't help, login to another user account. Launch Safari. If you see the same problems there, then log back into your admin account, launch Disk Utility. Select MacintosHD in the panel on the left then select the FirstAid tab.
If Disk Utility reports, you will have to boot from your install disc to make repairs, instructions here.
Using Disk Utility to verify or repair disks
Carolyn
Message was edited by: Carolyn Samit

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User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
Internet Plug-ins: ℹ️
Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
FULL RESULTS:
EtreCheck version: 2.1.4 (107)
Report generated December 17, 2014 12:02:37 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 12:26:55
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (261.25 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
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[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Music Manager UNKNOWNHidden (missing value)
Speech Startup Application (/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn ition.framework/Versions/A/Speech Startup.app)
Dropbox Application (/Applications/Dropbox.app)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
AdobePDFViewer: Version: 10.1.4 [Support]
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 09 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
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      8% WindowServer
      2% SpeechRecognitionServer
      2% coreaudiod
      2% hidd
Top Processes by Memory: ℹ️
232 MB Google Chrome
189 MB System Preferences
129 MB Spotify
86 MB Spotify Helper
77 MB WindowServer
Virtual Memory Information: ℹ️
952 MB Free RAM
4.99 GB Active RAM
1.52 GB Inactive RAM
1.13 GB Wired RAM
1.02 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
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12/17/14 1:46:16.515 PM [0x0-0x1b01b].com.google.Chrome: [604,1956432224:13:46:16.514831] Native Client module will be loaded at base address 0x00006a1600000000
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Hi,
Try repairing permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
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Carolyn
Message was edited by: Carolyn Samit

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Help...PC User, LR 5 Map & Web Modules won't load

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