Help, PE7 will not install

Help - anyone that may have seen this...please
On attempting to install PE7 from a legal purchased CDROM.
After choosing language and clicking OK to start install, I get a dialog that give this insane statement...
Either Adobe Premiere Elements 7.0 is not installed on the system or has corrupted. So please install Adobe Premiere Elements 7.0 and then retry.
Your system has not been modified. To install this program at a later time, please run the installation again.
Click Finish to exit the wizard.
Adobe support has tried to help, clean up registry, uninstall all other adobe software, etc. Escalated problem, but I've not been called back.
BTW I get the same dialog on two other computers I have as well.
Suggestions?

Hi
Yesterday I downloaded the 'tryout' version of PE7.
It installed without the goofy message.
My serial number from my own disk was rejected when entered.
The tryout version is missing lots of effects, it inserts a watermark over any video editing done in it. (more like a skidmark).
I uninstalled it and still await Adobe support.
I assume at this point there is a problem with the installer disk.
Even though the disk copied onto my hard drive without error messages.
Thanks all...

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