Help phone diconnects when trying to restore.
So earlier today I was just on my phone when I press the home button then sleep. A few seconds later I attempted to wake the phone trying both the home and sleep/wake button. No luck. Plugged the phone in to the power (not pc) after a few minutes the apple logo appeared but that was there for about an hour so i unplugged the phone. As soon as i did so the screen went blank again. I then plug it into my PC and put it in recovery mode as i have a backup not long ago and attemp to restore. New software is download first and is absolouly fine then my usb "unplug" sound goes off and it says "waiting for phone" before it says failed to resore (21) or something like that. Anybody got any idea?
What isn't working with reactivating the phone? Also I would check your warrenty statues as well...
IF you cannot restore the device then you may want to try a force restore http://support.apple.com/kb/HT1808
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TS3694 I have an error code of 21 on my i phone 5s when trying to restore ?
I have an error code 21 on my i phone when trying to restore ??
https://discussions.apple.com/message/21389414#21389414
https://discussions.apple.com/message/22296481#22296481
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Loading the latest OS on my Iphone 4 caused the phone to freeze and stop working. I get error message 4013 when trying to restore the phone.
Did you already try these suggestions?
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
copied from Resolve specific iTunes update and restore errors -
iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article. -
I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
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Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
I have got error (error = -3259) when tried to restore my iphone using itunes...unable to download the iphone software. I have tried serval times but the same issue happening again and again Anyone can help with this issue?
http://ipod.about.com/od/itunesproblems/qt/Fixing-Itunes-Error-3259.htm
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Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
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When trying to restore my iphone I got an error 1015 and it says the iphone cannot be restored. What should I do next?This Error is often received when the iPhone has the iPad baseband installed. So iTunes sees a higher number in your iPhone and gives downgrade Error 1015, because iPad baseband is numerically higher than iPhone 3G baseband. You will have to search the Web for the complete fix which in now available.
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HT201210 dose someone has any idea about error 1015 when trying to restore iphone iOS?
Dose someone has any idea about error 1015 when trying to restore iphone iOS?
Error 1015 means the phone was jailbroken. You can not get help here.
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Ipod nano gets unknown error -48 when trying to restore
Hi All
My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
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Please help !!!!!Even though not specifically listed, try the steps here:
http://support.apple.com/kb/TS1372
If you know someone with an XP windows machine try the reset utility on their computer. -
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I have plenty of free space on my 64gb ipad but the settings keep getting defaulted to not downsample my music to 128kb. that would over fill my device. I have been on the phone with apple for over an hour with no end in sight. I have lost many data files including a recorded meeting from this week.
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Thanks,
RAConfigure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
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