HELP! Photos locked and can't delete in Windows 7/PSE8
Hello,
Appreciate any and all help! Not a computer gal.....
Have a 3 day old Dell Studio XPS 8100 with Windows 7.
Using an external drive transferred from my former Dell.
Loaded new Photoshop Elements 8.
Can access and edit my photos just fine...
but when I go to delete a photo and/or override a photo with an edited version, I get an error message that
MY FILE IS LOCKED.
HELP???
Deal with thousands of photos a month--don't have time for another step--just need to delete or save and delete former version.
Talked with Dell and Microsoft but they claim I need to "buy software support."?!?!?!?!?
The Microsoft guy seemed to imply that there is some fix --and the Dell guy thought there was some security thing in WIndows 7 preventing the deletion.
Please...any ideas!!! Spent HOURS on this already!
Thanks,
Krista in Chicago
I had the same problem. I am not exactly sure which changes that I did were the actual ones that solved the problem but here is what I did. I went to the highest folder (in my case the whole drive) in Windows Explorer (The Folder icon) and right clicked on the drive to get the Properties dialog box. I then selected Security. I highlighted Everyone and clicked on Edit and then gave Everyone permissions for everything (probably laying my drive wide openfor any viruses floating around). I also found that all of the files and folders were marked Read Only so I removed that from all files and folderss. That seems to have solved the problem. This solves the immediate problem. I am not sure if this is what is recommended for security purposes.
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