Help! photoshop wont open! ive never had this problem

I went to open my photoshop, which I have had for 2 years now and it poped up with a message saying " could not initialize photoshop because the preferences file was invalid(it has been deleted)" I have not deleted anything. But I even uninstalled and reinstalled it on my computer and it is still giving me is message! Help?

First step is to trash and recreate the Photoshop preferences.
Please give sensible, complete information so we can help you further. Platform, (Mac or Win), exact versions of your OS, of Photoshop amd your set up.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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Security issues since ive used firefox ive had unauthorized transactions account 2 times. Ive never had this problem with IE 8 i hate IE8 because its so slow thats why i used firefox but now im just going to half to suffer through IE8

Ive had my credit card information stolen at least 2 times since i used firefox. I unistaled firefox untill this issue can be resoved i use spybot ani-spyware and avast antivirus.
== This happened ==
Just once or twice
== First time accured in february 2009 and again in may 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; .NET CLR 2.0.50727; yie8)

This is unlikely to be a problem related to Firefox unless you downloaded a fake copy. Can you link to where you downloaded your firefox from?

FIREFOX AND IE SHUTS DOWN ON CERTAIN SITES. WHY? IVE NEVER HAD THIS PROBLEM UNTIL RECENTLY

SOMETIMES IN YAHOO MAIL, AND ON CRAIGS LIST, AND ALWAYS ON TROPICANA OJ FIREFOX AND IE SHUT DOWN. IVE RELOADED FIREFOX AND IT STILL DOESNT WORK

It's odd that both browsers shut down. One thing I notice from your "More system details" is that you don't have the latest Flash player plugin, at least for Firefox. You can check your version and update here:
http://www.adobe.com/software/flash/about/
Hopefully that will help if the crashes are caused by Flash (e.g., rich media advertisements).

HT1476 Two of my iphone chargers have quit working for the Iphone 5!!! This charger *****!! Ive never had this problem with the 4 charger. They are both Apple chargers. Are they defected?

Im very frustrated with Apples Iphone 5 chargers!!!! What seems to be the problem? They are not frayed on the ends (like the 4 used to do) they are very new & not charging my phone, iphone 5 or sons iphone c. Please help!!!

if they are less than 12 month old take them to an Apple Genius bar as long as there is no user damage they will check them under warranty

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong, never had this problem

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong? , never had this problem before. Help!!!

Your description of the issue is not clear:
What format, bit depth and color was your original file "from the net"? It sounds like it was a Color Indexed GIF, which would cause what you are describing.
In the Macintosh Finder, select said "net image" and do a Get Info on it (Command+i). When the Info box appears in the Finder, take a screen shot and upload it here by using the little camera icon in the Reply Editor in the forum's web interface.
If the image is a 256-color GIF, remember the rule: GIGO = garbage in, garbage out.

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it, it won't move. I have never had this problem before. Please help.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please.

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please. I've already tried a lot of your suggested fixes, but without success. Why hasn't Apple Fixed this?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

New download won't open links, nor will it go to web addresses typed into address bar. Never had this problem with previous version.

I just upgraded to the newest version of Firefox. In this new version it sometimes won't open a link even in a search engine such ask Yahoo. It also won't ever go to an address I type into the web address bar. I have never ever had this problem with a web browser so I know it's not me. I've never had this problem with Firefox before either. Please fix this bug.
Thanks.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

I'm having a problem saving a pages document as another format, like a Word document or PDF file. I've never had this problem in the past. Please help me! I need to have this fixed a.s.a.p.

Hello everyone,
I'm currently having a problem saving a Pages document as another format, such as a Word document or PDF file. I've never had this problem before with Pages. Please help me! I need to have this completed a.s.a.p.
Thanks,
Amy

To save as a PDF, you do that from Print
To save as Wrod format, you export
Allan

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

Sounds like you synced your new phone to his backup, not yours. Reset the phone and try again. Or maybe Restore will let you resync it, I'm not going to try it on my phone to find out.

Having trouble importing individual songs on a CD. Instructions say to select/deselect songs using the check marks by song titles, but they are not there. never had this problem in older versions. Help Please

having trouble importing individual songs on a CD. Instructions say to select/deselect songs using the check marks by song titles, but they are not there. never had this problem in older versions. Help Please

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herb hofer wrote:
is there a mute button that got turned on?
there is a mute button in the track header of every track, it has a struck out speaker icon

Help! photoshop wont open! ive never had this problem

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