Help?! Playback Resolution error on Premiere CC 2014

I recently upgraded to new release of Adobe CC 2014.
I have a sequence set at 1080P AppleProRes 422 HQ. I currently have a mixture of 4k footage and 1080p footage. When I set my program window to playback resolution to 1/2, the program window magnifies the image 200% involuntarily on playback.
When the playback stops it reverts back to full frame. This only happens when playing back 4k footage. The footage is clean - no plug ins - filters etc.
Can this be a bug? Thoughts?
Thanks
Mac OSX 10.9.2
Mac Cylinder - 3.5 GHZ 6-Core Intel Xeon E5 - 32GB 1867 MHZ DDR3
AMD FirePro D500 3072 MB

I upgrade this post with more tests i've done:
I've tried a timeline with a separated workstation, completely isolated and a local storage.
An iMac 27", core i7 and 8 GB Ram.
I've placed a timeline 1920x1080 p50 and tested with multiple Operative systems.
The Ram consumption is the same on both Mac OS 10.9.5, 10.10, and 10.10.1 while it's slightly better on 10.10.2.
Is it possible no one ever noticed this issue, or i'm missing something?

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Adobe rep tried to make Premiere CC (2014) work on my PC and now my screen remains black!!

Hi all,
     I am trying to solve this issue that Adobe Representative Sarthak Girdhar has caused. Approximately three days ago, I used Adobe's online chat service to help get my trials of Premiere CC 2014 and After Effects 2014 working on my Windows 7 Ultimate operating system. I had a friend build the computer for me and it's fully specced out to handle 4K, 64-bit software, etc.
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     To make a long story short, Mr. Girdhar had me connect via TeamViewer so that he could run some tests and what not. Since I am a sole-proprietor, I continued doing work on my laptop while I waited for him. Towards the end of the online session, he said he was going to do something to the drivers for my GPUs (I run dual ASUS GeForce GTX 780Ti 3GB GDDR5 GPU (x2) in SLI Configuration) and, the next thing I know, the screen is black. I know the computer is on and running because I can see the fans spinning and a number of lights on on the motherboard. As per the attached image, Mr. Girdhar claims that I need to contact Microsoft "and along with it install the updates for your OS because I saw that your OS didn’t even have Service Pack 1 installed."
What do I do now?!?!@

Try:
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Premiere CC 2014 won't playback

Hi,
I am working on a piece utilizing mostly still images (a mixture of PNGs, JPGs, and TIFFs) which have been animated using the motion properties. This was originally a FCP7 project that I moved over to PPro via XML when my company migrated to the Adobe CC. Starting yesterday it won't play back at all; I will press the spacebar to start playback and the play button in the program monitor will flash to the stop icon, like it's trying to play, but then it doesn't do anything. Sometimes it won't even refresh the program monitor when I move the CTI around the sequence. I've tried restarting the program and the computer and a few times it would resume refreshing the program monitor when I move the CTI, but it still won't play back.
I am running Premiere Pro 2014.0.1 on a Mac Pro with OSX 10.8.5, 2 x 2.4 Ghz Quad-Core Intel Xeon CPU, 14 GB RAM, NVIDIA Quadro 4000 GPU with 2 GB VRAM.
Any help you can give will be most appreciated!
-Hunter

Hi lastminutevp,
Thank you so much for the screenshot. please create a new sequence by making a right click on the Video and select "New Sequence from clip" option.
Check the playback in the new Sequence. If it works copy the complete timeline to the new sequence.
Thank you.

Older mov clips playback choppy in Premiere CC 2014

Revisiting an old project (two years or so) and much of my footage is playing back choppy in Premiere.
It is some clips but not all. I played with sequence frame rates to see if there was a mis-match but nothing helped.
I'm noticing it happen in quicktime itself, could it be that the older clips ar not good anymore? Do they have a shelf life?
Any workarounds or solutions?
Thanks
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system:
i7-3930K 3.20
32GB RAM
GTX 660
Windows 8.1Pro
As I stated before I have NO playback issues in Premiere CC. 2014 is where all my problems are.

Premiere Pro 2014 MultiCam forgets cut points when rendering (Adobe please help!!)

I have started using multi-cam and notice that almost always when using multi-cam the rendered results are incorrect - with many camera selections forgotten or flipped to exact opposite!
Very frustrating - especially since you discover after render!!
Many times when I select Camera A at some point and then later go to beginning of sequence - many of the selections have been reversed with reversal again at clip transitions - resulting in exact opposite of what I selected or random changes. Locking the tracks does not prevent this. It seems to be overriding my choices based on some program logic!!
This is with latest Premiere Pro 2014.1 {8.1 build)
Useless feature if you cannot get it to render your selections but rather random selection
Wish there was a manual! And not just incomplete video tutorials that are teaser for some associate's paid training (of unknown value).
Or at least quick forum / support response from Adobe representatives so I can be productive with the tooling.
Another week of no answers and I will have to recreate in FCP X where multi cam seems to work fine.
Not the best for brand loyalty, eh?
Please help

I'm thinking it might be operator error on this one. Here's a process that works every time.
1. Create a sequence matching the specs of your footage.
2. Add your clips.
3. Sync manually.
4. Create a second sequence matching the first.
5. Nest the first sequence into the second.
6. Right click on that nested sequence and choose Multi-Camera>Enable
7. Turn on the Multi-camera view in the Program Monitor.
8. Play the sequence in real time, switch angles using keyboard shortcuts. If you make a mistake, leave it for later.
9. When you're done with the first pass in real time, go back to the normal view in the Program Monitor.
10. Move through the sequence a second time, cut by cut, tweaking as necessary with the Rolling Edit tool (shortcut N).
On a side note, 2014.2 is actually the current version. You should update.

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

Updated to Premiere CC 2014 - Now getting Startup Error - Could not find any capable video play modules

I have a late 2013 MacBook Pro Retina with NVIDIA GeForce GT 750M 2048 MB.
Ever since the Premiere CC 2014 update, on launch, I get this error right after it shows "ExporterQuickTimeHost.bundle" loading (I tried removing this, but it still did it, so I don't think it has anything to do with the QuickTime plugin):
Adobe Premiere Pro Startup Error
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I never got this in the CC version. I have the latest CUDA driver: version 6.0.46 & GPU Driver: version 8.26.21 310.40.35f08
The computer is unusable for about 4-5 mins after this happens until it all clears up. This whole process takes up 7-8 mins!
This same thing also happens with Prelude CC 2014.
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Thanks, Maz

I found a solution that worked for me. Seems to be a permissions problem. Here's the solution I found (found it here: CC 2014 startup issues : Adobe Premiere Pro):
In the finder menu click and hold on the GO menu. Hold the option button and the User library will show up. Click the User Library.
In that folder go to preferences and find the adobe folder.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
Then lock the lock again.
Now go to your OS Hardrive and click on Users, your user name, Documents.
Find the adobe folder there.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
The lock the lock again.
Wait 1 minute. Then launch Premiere.
This fixed it for me.

Quadro 600; No mercury playback in Premiere CC 2014

I can not get mercury playback engine on Premiere CC 2014 with Quadro 600. I have done the following: 1. Updated the drivers 2. Adding the card to the list (cuda_supported_cards.txt) but no luck. my system is grinding to a halt.

system:
i7-3930K 3.20
32GB RAM
GTX 660
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As I stated before I have NO playback issues in Premiere CC. 2014 is where all my problems are.

HELP Premiere CC 2014 exports not quicktime

Premiere CC 2014 exports not quicktime, help
Premiere CC 2014
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3 HDs 3Tb RAID 0
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Advanced Boot option and reduce the number of Processors to 16.
Crash Windows!
I have to enter safe mode windows and back as it was before

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Hey, everyone.
I recently tried to re-open a project file that I created earlier today. As soon as it loads, the familiar "Adobe Premiere Pro 2014.1 has stopped working" window comes up.
I created a new project file and it seemed to work fine. When I first started this project, I was having trouble using a ".m2ts" AVCHD movie file (PPro would crash in a similar manner), so I used Media Encoder to change it to a ".mov" Quicktime file. Seemed to work fine after I did that. This new issue only arose once I tried to re-open the project file after shutting down the computer.
Got any suggestions?
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Correction - I converted the ".m2ts" file to an ".mp4" file, not an ".mov" file.

Bugs? playback resolution will not change?

The playback resolution will not change no matter what I choose ? it may be contributing to the distorted playback issues im having ? also when I select a clip from the project or media browser the sequence automatically starts in arri editing mode? I switch to dslr but the playback gets worse.
win 7
64
gtx780

When you refer to playback resolution, do you mean the setting highlighted in this screenshot?
If so, what happens when you try to change the setting? And, of course, if that's not what you were referring to, please elaborate.
And when you say "when I select a clip from the project or media browser the sequence automatically starts in arri editing mode," are you referring to creating a sequence from the clip? If so, the editing mode generally doesn't matter much unless you plan to use "smart encoding" or to enable "Match Sequence Settings" or "Use Preview Files" when you export, neither of which is recommended in most cases. The main properties of the sequence settings that you want to make sure are right are the height, width, pixel aspect ratio, and frame rate.
As to the distorted playback issues, a screenshot might help to start troubleshooting that.
Finally, please specify exactly which version of Premiere you have--the three-part number like 2014.0.1, not simply CC or CS6.

Blurry / Pixelated R3D images in Premiere CC 2014

FYI, for anyone else (like me) who has experienced pixelation / blurry images when viewing certain R3D files on the timeline or in the source window in Premiere CC 2014: this issue can be solved by right clicking on the problem clip(s) in the timeline or in the project files panel, selecting "Source Settings," and clicking "Save to RMD." You'll see the image become fully sharp again immediately.
This blurriness happens even when the still and playback resolution settings are set to "Full" in the program and source windows, and it isn't fixed by adjusting sequence settings. It was still visible even after exporting to Quicktime files, which created a huge headache for us as we tried to figure out what we were doing wrong in our sequence or export settings. Turns out both of them were fine, it was just this "Save to RMD" glitch.
An Adobe staff member replied and said they will fix this in around a month: Red footage pixelated on Import into AE.

Update: Unfortunately it's not all good news.
Trying to render out to H.264 wiht Mercury CUDA still gives a crash rendering with the typically uninformative 'Unknown Error'. Software rendering does not, but it's very slow.
Miraizon Codec and the Premiere native Cineform also crash with 'unknown error'. However I can render out using Cineform Mov at 12bit using my registered copy of Cineform. Not fast, about 1/8 real time.

Screen Resolution error

I got a Macbook Pro 13" Retina yesterday and installed Premiere CC 2014 on it, once i want to start premiere I get this error message.
I am pretty sure that I don't have a lower resolution than the one needed and I have no clue what to do now...
Here are my specs (if needed):
I've never had a problem like this and I'm a little confused to be honest.
If you need more informations ask me for them, I have no clue what more to include in this..
I'm looking forward for you help,
Thanks

I have the same error and am unsure what to do next. Any help advice would be greatly appreciated

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I'm on a 2.8 GHz Quad-Core Intel Xeon mid 2010 Mac Pro
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I have Preferences>Memory set to optimize for Memory and have 28GB available to Premiere.
I'm not using any third party plugins on the timelines I'm working on (nor any effects), though I do have plugins loaded.
I have had this issue when working on my internal Seagate 7200RPM drives as well as my external eSata RAID drives.
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--jon--

My Premiere Pro CC 2014 also freezes when I try to export. I do not get any error messages, it just freezes and I have to restart my computer. The only way I can render is to Queue to Media Encoder CC 2014.
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Premiere CC 2014 freezes while editing

I'm not sure how common this is, but I know others have complained about Premiere CC 2014 crashing their systems. For me, it freezes after editing for a while. During playback the video will freeze while the audio continues. Eventually the entire program will crash.
Its a shame because there is no way to export this project to Premiere CC, but I can't work this way. Does anyone know a fix for this?
2.8 GHz Intel Core i7
16GB DDR3
Never had any trouble running any other application on my system. My coworkers have the same issue.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Help?! Playback Resolution error on Premiere CC 2014

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