Help - Playlists out of view of ipod Icon won't move up to the ipod Icon

Hello,
I'm kind of new to the ipod world. I've been doing ok for the most part. I used to have no problems moving my playlists on the left hand side up to the ipod Icon. However, if you can't see the ipod icon my playlist wont' move to it -- only to the top of the screenlist.
For instance a playlist mark Aerosmith would easily move to the icon.
A playlist marked Talking Heads would only scroll to the top of the visible screen and just stop or freeze -- it wouldn't go past the playlists that start with A and end with T
Can anyone please offer any help?
Thank you

If you tried all the suggestions of:
http://support.apple.com/kb/TS3694
You likely have a hardware problem since the article says a possible cause of the 1611 error is a hardware problem.  I would make an appointment at the Genius Bar of an Apple store.

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