Help Please "Blue Screen O' Death" sorry for terminology

Powerbook was working fine, than I disconnected it from the ac power, and it froze. I restarted the computer, after the boot screen it gets stuck at that soothing blue screen and won't display anything. The mouse is the only thing displayed on the screen, however thats all that comes up.

Hi and welcome to the discussions.
Take a look here first (link below) and see if this info helps you.
http://docs.info.apple.com/article.html?artnum=106464
Phil

Similar Messages

  • Help! blue screen of death and ibook won't boot at all

    I ran the software update on my ibook (800 mhz, G3 running 10.4.3) today. I repaired permissions and rebooted before hand. I don't have any hacks on it. I have plently of room on the drive for the update (more than 6gigs on the 30 gig drive). I know my ibook is feeling its age, but now she won't start at all!
    When I ran the update (which I already did on my imac with no problems), the ipod updater, quicktime and something else installed without problem. I came into the room to find that the Mac OS 10.4.4 updater had a red exclimation point next to it, and I had an error message that there was a problem with the update and that I needed to reboot. Restarting was my only option so I did. ibook would not start. It hung on the "starting OS X" screen forever (45 minutes). I force-restarted and booted in single-user mode. I have an app called AppleJack installed so I ran that (repairs permissions and such in single-user mode). I rebooted. Nothing. Blue screen of death.
    Any ideas? Should I reinstall OS 10.4 from the CD?

    How is mail different than that?
    Mail keeps mailboxes in their own separate Finder files.
    Home -> Library -> Mail
    Home -> Library -> Mail Downloads
    Notice also that Mailboxes themselves have their own folders in
    Home -> Library -> Mail -> Mailboxes
    Addressbook keeps addresses for Mail in its own set of Finder Files.
    Home -> Library -> Application Support -> Addressbook
    iCal keeps it in
    Home -> Library -> Calendars
    Whereas Microsoft Office is simply everything in one user belongs to:
    Home -> Documents -> Microsoft User Data -> Identities -> Main Identity -> Database
    So in reality you have 4 different places, and simple data corruption inside the database file itself is not going to take out all of the data when you use Mail, Addressbook, and iCal. I find it is much more robust to use Mail, Addressbook, and iCal purely for the reason that data corruption is not as prevalent a problem when your database gets large.
    Single user mode is not a good idea, until the data is actually backed up in some fashion. Once you are getting input/output errors, trying to get it out of a place where there is data corruption by using a data recovery program is the first step with Prosoft Data Rescue.
    You may try to rebuild the database file too, which might work, but since your machine is suffering a lot of input/output errors, I'm suspicious of the health of your hard drive, and you are booting to a blue screen, single user mode may not be enough, even Disk Warrior may not be enough. Now's the time to get all the data off the hard drive into another in a safe place. Data Rescue may be able to recover it. If not, you may have to deal with a data recovery firm.

  • Blue Screen of Death on Toshiba portege

    I encountered Blue screen of death randomly for 1 month.
    Is there any expert can help me resolve it ?
    Win 7 Pro 64 bits Service pack1
    Intel -i7-4600M [email protected]
    RAM : 8GB
    Without Touch screen
    問題事件名稱:    BlueScreen
    作業系統版本:    6.1.7601.2.1.0.256.48
    地區設定識別碼:    1028
    與問題相關的其他資訊:
      BCCode:    e4
      BCP1:    0000000000000001
      BCP2:    FFFFFA800B7CC3E0
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Which Portege? There is a label on the bottom.
    Bug Check 0xE4: WORKER_INVALID
    Please attach corresponding *.dmp files from the C:\Windows\Minidump folder.
    -Jerry

  • Ipod + itunes = blue screen of death & reboot - HELP PLEASE!

    I'll try to make a long story as short as possible here.
    i've had a 40G ipod for over a year and a half now. back in the beginning things were working fine. with the size i hadn't done any syncing for a long long time. however, the ipod crapped out so i got a replacement from the apple store.
    after registering the new ipod i was having trouble syncing. it would upload a few hundred songs and then freeze or cause a reboot. i uninstalled the ipod software as well, installed the latest itunes software - over the previous version, installed the latest ipod updater software and restored the ipod.
    again, i was able to sync for brief periods in 3 different tries - amassing a whole six hundred and something songs. after each try itunes said syncing was complete (but not even close - had just over 2000 mp3s looking to sync up). unbelievably things got worse. now, if the ipod is docked and itunes is running - regardless of which is done first - my pc will get the blue screen of death and reboot itself.
    also, without itunes and the ipod docked, it shows up as an i: drive, but when i try to browse it though my computer, it locks up the machine and shows nothing.
    any help out there is GREATLY appreciated!
    here are my specs:
    - ipod 40 Gig, with click wheel and four buttons below the screen with
    dock & firewire cable
    - pc running windows xp pro
    - firewire card with 3 ports
    - ipod & itunes software located on 120G c: drive
    - mp3 collection located on secondary 160G d: drive
    - 3/4 gig of ram
    p.s. i have mcafee running and i've tried everything with it on as well as off. doesn't seem to make a difference.
    also, i have checked a TON of posts on apple.com as well as other discussion groups and couldn't find an answer.

    hi Douglas!
    first promise me that you'll back up your data. having your PC shut down in non-standard ways (for
    b any
    reason) increases your risk of file corruption and putting scruffy spots on your hard drive.
    Now some basic first aid. download some fresh definitions and do some vigorous virus and spyware scans. run your favorite hard-disk checking utility. do a disk cleanup.
    now let's follow up on the blue screen of death. Perversely, i've started to become pleased when people report BSODs under these circumstances. we can wring a lot of information from a BSOD error message. there's also usually something concrete to go on in the error logs.
    (1) what BSOD error number and message are you getting? here's a reference:
    http://aumha.org/win5/kbestop.htm
    (2) squeeze your error logs for all they're worth. right-click on "My Computer", select manage. click on your event viewer. click on your application and system logs, and look for errors and warnings happening at roughly the same time as your crashes.
    click on the relevant warnings to see if you can find any commonalities in the errors/warnings. follow up the Help and Support links to see if you can find any suggested "User action" or relevant MS KB documents. (sometimes these things are there, sometimes they aren't.)
    good luck! keep us posted.
    love, b

  • BIOS Update causes Blue Screen of Death - PLEASE HELP

    PLEASE HELP!!
    After recently reformatting a Lenovo 3000 N200 (XP SP3), I downloaded the Lenovo Care (or whatever it's called), which downloaded a whole lot of updates, drivers....
    The last thing that was downloaded was a BIOS Update. Before flashing and reprogramming the BIOS, the program created a backup of the old BIOS.
    Since the BIOS Update, I can no longer turn on the laptop without the BSOD (Blue Screen of Death). When I try to turn it on, it shows the Lenovo startup screen, then goes to the "previous attempt was interrupted" menu (the menu where you can choose 'Safe Mode'...), and no matter which option I choose, it starts to show the XP startup screen (with the progress bar), for 1/2 a second, then displays the BSOD for 1/2 a second (too fast too even read what it says or even get the error code).
    What can I do to remedy the situation? Can I somehow access the backup of the old BIOS to restore it? Or is there something else I can do?
    BTW, When I click F1 on the Lenovo startup screen (to get into the BIOS settings) it shows the BIOS version to be "68ET35WW (V3.03) - which is apparently the latest version for that laptop
    Message Edited by yksnirk on 01-20-2009 08:15 AM
    Message Edited by yksnirk on 01-20-2009 08:15 AM

    If you have restored the device as new and tested it without using your backup and it is still malfunctioning, then you need to make an appointment with the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location, and have the hardware checked.

  • Blue Screen of Death with v.8 upgrade.  Please help!!!

    I tried upgrading to itunes v.8, but got blue screen of death. I've tried several times, with the same result. I tried suggestion on here...I went to itunes.exe and changed compatability to XP, but when I click it, it says there is a problem that needs to be repaired in Programs & Features...when I go to Programs & Features, itunes isn't even listed. Please help, we have 3 ipod devices that we can't update now.

    UPDATE: I have found and installed v.7.7...seemed to install OK. Wouldn't run though. Went into Programs & Features and did repair...said it was successful, but still won't run. I am SO stuck!

  • Blue Screen of Death when syncing with iTunes. Please HELP!

    I have noticed a few others experiencing this problem as well.
    http://www.everythingiphone.com/forum/windows-pc-and-iphone/blue-screen-error-wh en-i-plug-the-phone-into-my-xp-laptop-3038.html
    Aside from the (don't use windows XP comments), does anyone have any information on this? I have emailed Apple a couple times but have gotten no answer back yet.
    What is happening is that when I plug in my iphone to itunes a "Digital Still Camera" pops up in the system tray and then blue screen of death appears. Some people have said that all you have to do is delete all your photos and it will sync, but does anyone have any other suggestions without having to delete all my photos anytime I want to sync?
    Thanks for the help in advance.

    The first response was correct, the computer (xps 1210) used a logitech camera driver that I did not recognize so I deleted it. The software was still active and crashed the computer. Fix was reinstall logitech software and driver. Updating the driver would have probably worked. Thank you!

  • Blue Screen of Death before it even let's me install... Please Help!!!!

    I have never attempted to use Boot Camp before and have always been a Mac OS X purist but I finally broke down today and bought XP professional to run a few select programs. I printed out the instructions, partitioned my disk, inserted the XP Professional SP2 disc, and then rebooted from the CD. Remember I've never installed Windows on anything before so I wasn't sure what to expect. Well, it went to a Windows Setup blue screen and went through a process of loading several things and then it says it is starting up Windows... Then I get the blue screen of death everytime! It's driving me crazy! Windows is not cheap and I want it to work? Am I missing a step or doing something wrong? I never even see the formatting screen that the instructions say I should see! Please someone help me!

    There is a step somewhere around pages 11-13 in the bootcamp install guide that mentions reformatting the partition. Did you do that?
    If you have any non-standard/non-Apple hardware attached, disconnect it before installing windows.

  • Blue Screen of Death Please Help!!!

    Hi Everyone. I'm having some major issues with my iPhone 5s (16GB updated to iOS 8.1.1). Literally every time I so much as look at the phone it restarts and gives me the Blue Screen of Death. This happens randomly. At one time it was just a minor annoyance (as it only happen occasionally), but now it is unbearable. My phone is on a constant cycle of Black Screen, Apple Screen, and then Blue Screen.
    Before you ask, yes I have reset all of the settings, yes I have tried holding down the home button and the lock button, and yes I have tried wiping my entire phone (in the past) to get rid of this problem.
    Please help! Nothing I have done or tried to do is fixing this problem.
    Thank you so much in advanced.

    If you have restored the device as new and tested it without using your backup and it is still malfunctioning, then you need to make an appointment with the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location, and have the hardware checked.

  • My iPhone will not turn on after a yet another blue screen of death. Please help!

    As mentioned above, my phone will not turn on after a yet another blue screen of death. All of a sudden it turned off, and it wouldn't turn on for quite some time, even after I plugged it in the charger. It wasn't long after the screen turned on, but it only displayed a bright black. I decided to turn it on and off a few times. Nothing worked.
    I have also tried to call the phone from another one. It was as if the phone was simply off.

    Hello ZarinaUrum,
    The article linked below details a number of troubleshooting steps that can help restore functionality to your iPhone.
    iOS: Not responding or does not turn on
    http://support.apple.com/en-us/TS3281
    Cheers,
    Allen

  • Blue screen of death desktop widows 7 Bit help!!!

    Hello so like a week ago on Monday I got home from school got on the PC and I  started playing BF3 and I was lagging a bit so I just did a reboot and when it started up it like came out of the blue and it came up with a blue screen of Death I haven't installed anything that I can remember the last thing I installed was Norten 360 version 6.0 so later on that week I found out from my friend that you can get a BSOD from having your wires unplugged or dust in the PC so I took everything out and cleaned it and put it back in and double checked it and it looked fine and still BSOD and when I start it up its BSOD same for normal mode all safe modes debugging mode I basically did all the f8 options and f12 and all the other f keys and still BSOD so before I got to my local best buy store for help I just came online for help first below is the blue screen of death that I get so help if you can and thanks for your time!                                                                        BSOD = blue screen of death
    A problem has been detected and Windows has been shut down to prevent damage to your computer.
    PROCESS1_INITIALIZATION_FAILED
    If this is your first time you've seen this stop error screen, 
    restart your computer. If this screen appears again follow 
    these steps: 
    Check to make sure any new hardware or software is properly installed. 
    If this is a new installation, ask your hardware or software manufacturer 
    for any Windows updates you might need.
    If problems continue, disable or remove any newly installed hardware 
    or software. Disable BIOS memory options such as caching or shadowing. 
    If you need to use safe mode to remove or disable components, restart 
    your computer, press F8 to select advanced startup options, and then 
    select Safe mode. 
    Technical information:
    *** STOP: 0x0000006B (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) 
    ill look back  later on today or tomorrow around 5Pm eastern time.

    I would just like to follow up on deusexmachina's solution and explain how to delete that file without booting from the drive.
    Boot from a Windows 7 disc/USB and after it loads press SHIFT+F10 to bring up the command line.  From here, you can navigate to the "C:\Windows\System32\codeintegrity\" directory and delete the "bootcat.cache" file and reboot.
    If you do not have Windows 7 bootable media to boot from then you can download the ISO from here and burn to a disc or use a USB drive:
    http://www.mydigitallife.info/official-windows-7-s​p1-iso-from-digital-river/
    Another option would be to pull the physical drive from the computer and access it using another desktop or laptop to manually delete the "bootcat.cache" file as well.
    Afterwards, please upgrade to Service Pack 1, so this issue cannot repeat itself.

  • BLUE SCREEN OF DEATH! KERNEL PANIC! HELP!

    Hi guys. What's up? I was using my MacBook today, and i left it there for a couple minutes. When i returned back i saw that it had got a kernel panic. It said "Please Shut down and hold the power button" or something like that. And i know that i was going to get a kernel panic sooner or later because i have had the spinning beach ball of death for about 3 weeks. Anyway, now when I turned off my MacBook, i held down the power button to do a firmware update. And it went to the blue screen, but it just stayed there for about 10 minutes, untill i finally just decided to turn off my computer again. So I turn it back on and it went to the blue screen, and like last time it stayed ont the blue screen. So i thought it was the blue screen of death. Please help me out here! I dont know what to do!

    Holding down the power button does not do a firmware update. It just resets your computer. Firmware is the code that resides in your system's ROM that makes hardware run more efficiently, or have specific features enabled (such as airport cards having various speeds enabled).
    You can try booting off the install DVDs to see if the system will boot at all (this will test whether or not it's the hardware). From the installer you can run Disk Utility to try to fix the drive and fix file permissions to see if that helps. If nothing helps, you can reinstall the OS by using an "Archive and Install" method, which will preserve your user files and only replace the system files.
    Alternatively, if you have a Time Machine backup you can restore from that using your Leopard DVD.

  • Windows 7 - Memory Dump problem ! Blue screen of death !! HELP

    Hey guys,
    I have an iMac 27 inch 2011  running Windows 7 home premium 64bit using bootcamp. My computer specs are
    I Mac OSX 10.7  
    CPU - Intel i7 3.4 ghz quad core
    RAM - (16 gb )
    VIDEO - ATI Radeon HD 2 GB
    I installed windows 7 on my imac using bootcamp today. It was working fine until i started installing things and i ran into the blue screen of death saying Memory dump. This message only shows for about 2 seconds and then restarts my computer. It randomly happens, such as internet explorer or just on my homescreen.
    Thanks in advance for you help. 
    Thank you

    To locate any of the forums click the Apple Support Communities link in the upper left of this page, then type in the first word of what you're looking for.
    As for returning the machine no, I suspect you just have an installation problem. Macs run MS Windows in Boot Camp better than most dedicated Windows boxes.

  • 10.6.2 Died - Blue screen of death for Snow Leopard?

    OK. I upgraded Tiger via the SL Boxed Set yesterday. The install went pretty flawless - no hiccups or issues at all. It is a clean install. I had cloned Tiger to an external USB drive - that's why I'm able to type this message now. I upgraded to 10.6.2 this morning and still everything seemed fine.
    I had the migration pretty much complete. I was getting used to some of the new features, I had moved/installed everything, etc. I have played games, used mail, internet, photo software, etc. with no problems. Today while using the computer, I noticed I would attempt to start a program, but the icon would just bounce in the dock and would not open. The programs that were already open were working fine - Safari, Apple Mail, and Google SketchUp. So, I finished up what I was doing and restarted my computer. That restart was the last time I ever saw the 10.6.2 desktop.
    Upon reboot, I get the Apple logo with gray screen, then the blue screen, then it freezes. I disconnected all connected devices (USB/Firewire, etc.) and unplugged for 30 minutes - no luck. Booted from the SL CD and ran Disk Utility. Disk Utility found no errors and said all was great! I verified the disk and repaired it even though it said it didn't need it. Still no luck. Just the blue screen of death.
    Any ideas where to go from here? I can boot via my USB external drive with 10.4.11, but that doesn't really correlate to my problem. I REALLY don't want to have to reinstall everything all over again - it took me ALL DAY to get it all moved over and I still have some to do. Thanks for any tips or tricks.
    Model Name: iMac
    Model Identifier: iMac5,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.16 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per processor): 4 MB
    Memory: 3 GB
    Bus Speed: 667 MHz
    Boot ROM Version: IM51.0090.B09
    SMC Version: 1.9f4

    moze229 wrote:
    I suppose the new install just wrote over all the files, and it appears to have left all of my settings in tact. Now, if I just knew which one or few files was the problem, I'd be really satisfied.
    It might help to understand that the procedure affects primarily OS files, for instance by replacing the existing copies of the binaries the OS contains with fresh ones from the installer disc. It does not affect user created files & settings at all, except possibly for some system-wide settings that might have become corrupt. It won't affect third party items either, except that it may move a few of them known to be incompatible with Snow Leopard in a root level "Incompatible Software" folder, as explained in Mac OS X v10.6: About incompatible software.
    So, the most likely cause of your problem was a damaged or missing OS domain file that the installer replaced. How the file got damaged or which one(s) were involved is hard to say. Some third party software can do this, especially hacks & so-called system enhancements that ignore Apple's Developer Guidelines for appropriate entry points into the OS. Improper shutdown, like from a sudden loss of power, can sometimes do it. User error may be involved, especially if you use the Terminal to modify system files & settings or otherwise make changes to the root level folders normally managed by the OS (/System, /Library, & the ones not normally visible from the Finder).

  • Persistent blue screen of death problems on Toshiba laptop pc; need help

    hey, guys,
     I was hoping you could help me out here.  I have been experiencing persistent blue screen of death problems on my Toshiba laptop since December 21 of 2014.  The first two times I started having theses persistent issues, I downloaded a bunch of redundant programs and games onto my computer, some of which were virus infected.  I had these programs on my computer for a while before my laptop was taken in for repairs.  I eventually uninstalled some unnecesssary programs from my pc, hoping it would have fixed these issues, even tried windows update.  I didn't have a clue that my problems were due to virus infections/malware until the two most recent times my computer was taken in for repairs; I had always been thinking it was a defective driver.  My laptop has already been in for repairs at least twice due to these perpetual BSOD problems; I had Norton Internet Security installed on my pc before the Geek Squad team (who repaired my computer and found 312 traces of malware in my system during the virus test; I was told by them that I had mistakenly downloaded infected web browsers onto my pc) switched me to Webroot SecureAnywhere (they said it was better at detecting viruses/malware than my NIS), but even after my pc has been through repairs twice in a row, I am still experiencing blue screens (this only seems to have happened once each week, and on one occasion, I went through almost two weeks without it occurring).  I am pretty sure, that I haven't downloaded anything onto my computer infected with viruses/malware (each of the scans done by my Webroot antivirus have found nothing), I have only a few games/apps installed on my pc, and what I downloaded all came from Microsoft's official website.  I can't afford to be wasting any more money on repairs, and I am desperately searching for any possible way to fix this myself.  Any help would be appreciated.  I have a copy of two of the memory dumps from my most recent crashes (I also have the dump reports from my most recent crashes dating back to March 6; I got these from an app from NirSort called Blue Screen View, if you need those)  I also have my system specs:
    http://1drv.ms/1I6AsaE
    http://1drv.ms/1Qdsb7T
     Note that many of these earler dump reports (the ones from March) came from viruses.  The ones from most recently as last month, I am not sure about.
    Attachments:
    POPCHOCK-PC.txt ‏149 KB

    Satellite C75D-B7300 (PSCLEU-009004)
    Thrashing about this way gets us nowhere.
    Best to restore the hard disk to its original out-of-the-box contents.
       Settings > Change PC settings > Update and recovery tab > Recovery tab > Remove everything and reinstall Windows
    Use the freshly restored machine for a day or so before any installations of hardware, software, or updates of any kind. If you get no crashes, the problem is not likely due to hardware.
    Then add updates and other things slowly, keeping track of them. If you get crashes after that, give us the corresponding dmp files.
    -Jerry

Maybe you are looking for