Help please - Broadband not activated

Hi
I've just moved to BT from another broadband provider. My broadband was due to be activated last Friday (28th Feb) but apparently there has been a "delay" with the order. Now that I've been on these boards I can see that it's not just me (I wish I'd seen this first as I would have thought twice about moving to BT). I see that BT has taken the money from my account, and yet I am not receiving their service. I can't use the BT wifi hotspots where I am as I live in the sticks with no hotspots or mobile coverage. Luckily my old broadband provider is still providing me with broadband, but this means I'm payiing both BT and my old broadband provider while BT gets its act together.
I've navigated BT's annoying phone system every day since Friday which just basically culminates in a recorded message saying, "there's a delay and we're sorting it out". No estimated date for completion, and no chance to speak to a human being. Why does BT think it's acceptable to take my money and not give me a date for completion? If I treated my customers like that they would vote with their feet and go elsewhere (and rightly so!).
BT - please can you put me in touch with someone who can give me a completion date - and by that I mean a proper date, and not the standard patter that seems to have been fed to many others on these boards. I (like others on here) am a brand new broadband customer, and the lack of customer service and information I have received so far is not filling me with confidence and is very poor, particularly as you already have my money and I am effectively paying for broadband twice at the moment.

Just something to point out - this forum is customer to customer. Though the moderators do work for BT (Customer Care team, if I've read things right).
Since your old provider is still supplying the line, BT Retail will be unable to take ownership - therefore should not be billing you. BT Wholesale can forcibly remove a line from a retailler, and re-assign to another retailler, but in your case, doing so would leave you without broadband.
For the BT Wifi issues, you should be able to login using your BT ID (email address & password you signed up for). If you're having difficulties, probably best to call BT to get advice.
My advice for beating the voice recognition system, when prompted for who you want to talk to or what about etc, simply say "Order Management" - that'll then prompt you for the phone number you want to discuss with BT. At this point, press #. It'll ask you again, press # again. The automatic system will then give up, and drop you in a queue - hopefully to the Order Management team (I've had mixed success getting straight to them). At most, I've spent 10mins on hold.
EDIT: Oh, and if you get to talk to someone with a Scottish accent, hang on to them!! They are very apologetic, and actually give information out to customers. I just wish they could progress orders more - other than that, can't fault the Scottish call centre.
My first activation date was 3rd Feb. Then 27th Feb. Then today, 4th March. I'm still not active, BT have communicated the basic reasoning, but will always pass the buck to OpenReach since it's their responsibility to do the work. And the customer is allowed no direct interation with OpenReach.
Good luck!

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Broadband Not Activated!

My broadband was due to be activated last night 6th July 2011.. It wasn't, I called lastnite they told me to call today, after my phone call with them, it has got me no further, all the information I recieved was the connection 'failed' that it would be Monday now before it was on.
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Keep well clear of Alison she is
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BT Broadband not activated properly 3 weeks ago - ...

I've had ongoing problems with my BT Broadband service since it was supposed to be activated on 7th Jan. The lights on the hub were blue and the fault team confirmed that the connection was good from their side, however, every time I logged into the hub I was redirected to a screen advising that my service had been suspended due to an unpaid bill.
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This has been going on for 3 weeks now, level 2 faults team blame the billing team, the billing team say its a technical fault and I go round in circles explaining the problem over and over again to a different advisor each time.
To make matters worse, they disconnected my service fully last night and told me that it had been restarted and was up and running. When I go home from work, there is no longer a signal going through to the hub and its now orange!
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I'm getting nowhere with BT and am still no further forward. Has anyone else gone through this or is there anything I can do, other than take legal action, to get this either moving or cancelled with a full refund? I've just had enough and don't know why I thought it was a good idea to switch to bt in the first place.

Hi jaybear,
Welcome to the community and thanks for posting!
I'm really sorry for problems you're having getting your services set up. I can help sort everything out from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Urgent Help Please : Peer not authenticated

Hello Everyone,
I am using JBoss with Tomcat. I have imported my CER file into the JRE/lib/cacerts file as a trusted certificate. I have a simple client and a simple servlet.
Here is the code.
Client
import java.io.*;
import java.io.FileInputStream;
import java.security.KeyStore;
import java.security.KeyStoreException;
import java.security.NoSuchAlgorithmException;
import javax.net.ssl.*;
public class TestSecureClient
private SSLContext ctx;
private TrustManagerFactory tmf;
private KeyStore ks;
private char[] passphrase = "localhost".toCharArray();
public TestSecureClient()
// System.setProperty("javax.net.ssl.trustStore","C:\\j2sdk1.4.0_01\\jre\\lib\\security\\cacerts");
System.setProperty("javax.net.debug", "ssl");
try
loadKeystore();
catch (Exception e)
e.printStackTrace();
private void loadKeystore()
throws Exception
System.out.println("set up context, keystore and trustManagerFactory");
ctx = SSLContext.getInstance("SSL");
tmf = TrustManagerFactory.getInstance("SunX509");
ks = KeyStore.getInstance("JKS");
System.out.println(
"set context to ssl, tmf to X509 and keystore to JKS");
ks.load(new FileInputStream("C:\\keys\\.keystore"), passphrase);
System.out.println("loading testkeys using passphrase");
tmf.init(ks);
System.out.println("initialise keystore using passphrase");
ctx.init(null, tmf.getTrustManagers(), null);
System.out.println("initialise the key manager");
connect();
private void connect()
throws Exception
SSLSocketFactory factory = ctx.getSocketFactory();
System.out.println("got socket factory, now trying to create socket");
SSLSocket socket = (SSLSocket)factory.createSocket("localhost", 8443);
System.out.println("starting handshake");
socket.addHandshakeCompletedListener(new HandshakeCompletedListener() {
public void handshakeCompleted(HandshakeCompletedEvent event)
System.out.println("Handshake finished!");
System.out.println("\t CipherSuite:" + event.getCipherSuite());
System.out.println("\t SessionId " + event.getSession());
System.out.println(
"\t PeerHost " + event.getSession().getPeerHost());
socket.startHandshake();
System.out.println("SSL Socket Connected");
postToServlet(socket);
private void postToServlet(SSLSocket pSocket)
try
PrintWriter out = new PrintWriter(new BufferedWriter(new OutputStreamWriter(pSocket.getOutputStream())));
out.println(
"GET https://localhost/httpstest/SimpleServlet HTTP/1.1");
out.println();
out.flush();
* Make sure there were no surprises
if (out.checkError())
System.out.println(
"SSLSocketClient: java.io.PrintWriter error");
/* read response */
BufferedReader in = new BufferedReader(new InputStreamReader(pSocket.getInputStream()));
String inputLine;
while ((inputLine = in.readLine()) != null)
System.out.println(inputLine);
in.close();
out.close();
pSocket.close();
catch (Exception e)
System.out.println(e);
public static void main(String[] args)
new TestSecureClient();
Here is my SimpleServlet
import java.io.*;
import java.io.IOException;
import java.io.ObjectInputStream;
import java.io.ObjectOutputStream;
import java.io.PrintWriter;
import java.io.Serializable;
import java.security.*;
import javax.net.ssl.*;
import javax.servlet.ServletException;
import javax.servlet.http.HttpServlet;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;
public class SimpleServlet
          extends HttpServlet
     * Handle the HTTP GET method by building a simple web page.
     *@param request
     *@param response
     *@exception ServletException
     *@exception IOException
     public void doGet( HttpServletRequest request, HttpServletResponse response )
          throws ServletException, IOException
          System.setProperty( "javax.net.ssl.trustStore", "C:\\j2sdk1.4.2_03\\jre\\lib\\security\\cacerts" );
          PrintWriter out;
          String title = "Simple Servlet Output";
          System.setProperty( "javax.net.debug", "ssl" );
          // set content type and other response header fields first
          response.setContentType( "text/html" );
          // then write the data of the response
          out = response.getWriter();
          out.println( "<HTML><HEAD><TITLE>" );
          out.println( title );
          out.println( "</TITLE></HEAD><BODY>" );
          out.println( "<H1>" + title + "</H1>" );
          out.println( "<P>This is output from SimpleServlet." );
          out.println( "</BODY></HTML>" );
          out.close();
When I run my client I get the following output
Working directory is C:\httpstest
java -classpath C:\httpstest TestSecureClientset up context, keystore and trustManagerFactory
set context to ssl, tmf to X509 and keystore to JKS
loading testkeys using passphrase
adding as trusted cert:
Subject: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
Issuer: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
Algorithm: DSA; Serial number: 0x4020d3da
Valid from Wed Feb 04 11:13:30 GMT 2004 until Tue May 04 11:13:30 GMT 2004
initialise keystore using passphrase
trigger seeding of SecureRandom
done seeding SecureRandom
initialise the key manager
got socket factory, now trying to create socket
starting handshake
%% No cached client session
*** ClientHello, TLSv1
RandomCookie: GMT: 1078739209 bytes = { 61, 63, 239, 146, 243, 227, 70, 130, 242, 150, 202, 206, 5, 23, 7, 105, 12, 35, 16, 133, 45, 22, 144, 68, 228, 239, 35, 15 }
Session ID: {}
Cipher Suites: [SSL_RSA_WITH_RC4_128_MD5, SSL_RSA_WITH_RC4_128_SHA, TLS_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_DSS_WITH_AES_128_CBC_SHA, SSL_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA, SSL_RSA_WITH_DES_CBC_SHA, SSL_DHE_RSA_WITH_DES_CBC_SHA, SSL_DHE_DSS_WITH_DES_CBC_SHA, SSL_RSA_EXPORT_WITH_RC4_40_MD5, SSL_RSA_EXPORT_WITH_DES40_CBC_SHA, SSL_DHE_RSA_EXPORT_WITH_DES40_CBC_SHA, SSL_DHE_DSS_EXPORT_WITH_DES40_CBC_SHA]
Compression Methods: { 0 }
main, WRITE: TLSv1 Handshake, length = 73
main, WRITE: SSLv2 client hello message, length = 98
main, READ: TLSv1 Handshake, length = 1180
*** ServerHello, TLSv1
RandomCookie: GMT: 1078739209 bytes = { 145, 80, 195, 109, 127, 182, 76, 181, 210, 119, 119, 44, 187, 165, 173, 75, 3, 93, 72, 45, 14, 90, 168, 94, 147, 39, 208, 212 }
Session ID: {64, 76, 65, 9, 142, 208, 247, 95, 51, 150, 99, 147, 143, 113, 220, 153, 78, 69, 189, 136, 130, 100, 6, 252, 61, 169, 146, 195, 155, 252, 19, 57}
Cipher Suite: TLS_DHE_DSS_WITH_AES_128_CBC_SHA
Compression Method: 0
%% Created: [Session-1, TLS_DHE_DSS_WITH_AES_128_CBC_SHA]
** TLS_DHE_DSS_WITH_AES_128_CBC_SHA
*** Certificate chain
chain [0] = [
Version: V1
Subject: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
Signature Algorithm: SHA1withDSA, OID = 1.2.840.10040.4.3
Key: Sun DSA Public Key
Parameters:DSA
     p: fd7f5381 1d751229 52df4a9c 2eece4e7 f611b752 3cef4400 c31e3f80 b6512669
455d4022 51fb593d 8d58fabf c5f5ba30 f6cb9b55 6cd7813b 801d346f f26660b7
6b9950a5 a49f9fe8 047b1022 c24fbba9 d7feb7c6 1bf83b57 e7c6a8a6 150f04fb
83f6d3c5 1ec30235 54135a16 9132f675 f3ae2b61 d72aeff2 2203199d d14801c7
     q: 9760508f 15230bcc b292b982 a2eb840b f0581cf5
     g: f7e1a085 d69b3dde cbbcab5c 36b857b9 7994afbb fa3aea82 f9574c0b 3d078267
5159578e bad4594f e6710710 8180b449 167123e8 4c281613 b7cf0932 8cc8a6e1
3c167a8b 547c8d28 e0a3ae1e 2bb3a675 916ea37f 0bfa2135 62f1fb62 7a01243b
cca4f1be a8519089 a883dfe1 5ae59f06 928b665e 807b5525 64014c3b fecf492a
y:
8195bc0c 910d19d2 56cfa64c 1f3fbcd0 9d4298fd 2edf919f 230e035e 4a11b3f1
6a0a5ca2 ca14752f dec12729 39657256 b074eff3 87e97309 e3cb5ab5 3e975434
113119cd 1c0314d5 a33b893f 80dce9c6 a81dab21 9b3fd4e2 066e3834 f302c091
a04d0701 66e8201c f3d013cf 6011bd54 85c4104c ba3a9514 ccb6d662 f774ca02
Validity: [From: Wed Feb 04 11:13:30 GMT 2004,
               To: Tue May 04 11:13:30 GMT 2004]
Issuer: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
SerialNumber: [    4020d3da]
Algorithm: [SHA1withDSA]
Signature:
0000: 30 2E 02 15 00 92 12 A2 F2 12 5A A2 EE 3A 11 8D 0.........Z..:..
0010: 09 7A 68 1A 04 49 AE 73 DE 02 15 00 8A D4 5E 9A .zh..I.s......^.
0020: C6 25 B5 23 BB A4 CB 46 78 8B F3 D8 9C 11 0B D0 .%.#...Fx.......
Found trusted certificate:
Version: V1
Subject: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
Signature Algorithm: SHA1withDSA, OID = 1.2.840.10040.4.3
Key: Sun DSA Public Key
Parameters:DSA
     p: fd7f5381 1d751229 52df4a9c 2eece4e7 f611b752 3cef4400 c31e3f80 b6512669
455d4022 51fb593d 8d58fabf c5f5ba30 f6cb9b55 6cd7813b 801d346f f26660b7
6b9950a5 a49f9fe8 047b1022 c24fbba9 d7feb7c6 1bf83b57 e7c6a8a6 150f04fb
83f6d3c5 1ec30235 54135a16 9132f675 f3ae2b61 d72aeff2 2203199d d14801c7
     q: 9760508f 15230bcc b292b982 a2eb840b f0581cf5
     g: f7e1a085 d69b3dde cbbcab5c 36b857b9 7994afbb fa3aea82 f9574c0b 3d078267
5159578e bad4594f e6710710 8180b449 167123e8 4c281613 b7cf0932 8cc8a6e1
3c167a8b 547c8d28 e0a3ae1e 2bb3a675 916ea37f 0bfa2135 62f1fb62 7a01243b
cca4f1be a8519089 a883dfe1 5ae59f06 928b665e 807b5525 64014c3b fecf492a
y:
8195bc0c 910d19d2 56cfa64c 1f3fbcd0 9d4298fd 2edf919f 230e035e 4a11b3f1
6a0a5ca2 ca14752f dec12729 39657256 b074eff3 87e97309 e3cb5ab5 3e975434
113119cd 1c0314d5 a33b893f 80dce9c6 a81dab21 9b3fd4e2 066e3834 f302c091
a04d0701 66e8201c f3d013cf 6011bd54 85c4104c ba3a9514 ccb6d662 f774ca02
Validity: [From: Wed Feb 04 11:13:30 GMT 2004,
               To: Tue May 04 11:13:30 GMT 2004]
Issuer: CN=Joyce Stack, OU=Digisoft, O=Digisoft, L=Cork, ST=Cork, C=IE
SerialNumber: [    4020d3da]
Algorithm: [SHA1withDSA]
Signature:
0000: 30 2E 02 15 00 92 12 A2 F2 12 5A A2 EE 3A 11 8D 0.........Z..:..
0010: 09 7A 68 1A 04 49 AE 73 DE 02 15 00 8A D4 5E 9A .zh..I.s......^.
0020: C6 25 B5 23 BB A4 CB 46 78 8B F3 D8 9C 11 0B D0 .%.#...Fx.......
*** Diffie-Hellman ServerKeyExchange
DH Modulus: { 244, 136, 253, 88, 78, 73, 219, 205, 32, 180, 157, 228, 145, 7, 54, 107, 51, 108, 56, 13, 69, 29, 15, 124, 136, 179, 28, 124, 91, 45, 142, 246, 243, 201, 35, 192, 67, 240, 165, 91, 24, 141, 142, 187, 85, 140, 184, 93, 56, 211, 52, 253, 124, 23, 87, 67, 163, 29, 24, 108, 222, 51, 33, 44, 181, 42, 255, 60, 225, 177, 41, 64, 24, 17, 141, 124, 132, 167, 10, 114, 214, 134, 196, 3, 25, 200, 7, 41, 122, 202, 149, 12, 217, 150, 159, 171, 208, 10, 80, 155, 2, 70, 211, 8, 61, 102, 164, 93, 65, 159, 156, 124, 189, 137, 75, 34, 25, 38, 186, 171, 162, 94, 195, 85, 233, 47, 120, 199 }
DH Base: { 2 }
Server DH Public Key: { 141, 230, 60, 171, 152, 244, 227, 94, 165, 6, 166, 49, 28, 143, 106, 97, 130, 220, 0, 77, 153, 189, 151, 141, 253, 7, 162, 141, 32, 251, 80, 129, 8, 193, 79, 130, 240, 22, 21, 68, 185, 27, 253, 69, 190, 136, 9, 117, 147, 143, 193, 134, 226, 95, 62, 17, 17, 80, 34, 227, 229, 218, 173, 34, 3, 75, 29, 202, 89, 88, 220, 221, 96, 226, 160, 29, 79, 139, 242, 204, 223, 25, 255, 47, 196, 173, 40, 133, 234, 49, 161, 68, 208, 29, 67, 143, 7, 138, 124, 43, 60, 52, 12, 207, 247, 218, 36, 195, 237, 10, 251, 39, 87, 205, 42, 60, 175, 202, 168, 127, 142, 8, 218, 30, 241, 190, 62, 126 }
Anonymous
*** ServerHelloDone
*** ClientDiffieHellmanPublic
DH Public key: { 243, 101, 241, 11, 194, 68, 62, 212, 66, 86, 168, 117, 239, 154, 190, 75, 93, 94, 222, 53, 150, 202, 232, 200, 64, 174, 162, 89, 24, 144, 88, 235, 151, 92, 255, 22, 110, 49, 124, 214, 130, 196, 165, 129, 245, 100, 235, 61, 227, 50, 154, 78, 159, 83, 53, 227, 111, 228, 146, 72, 82, 180, 222, 181, 142, 156, 4, 90, 117, 193, 107, 144, 28, 201, 138, 10, 253, 232, 93, 197, 58, 181, 242, 65, 214, 131, 167, 143, 87, 162, 194, 26, 169, 116, 228, 142, 19, 217, 58, 38, 24, 225, 78, 139, 32, 6, 218, 128, 182, 242, 162, 237, 241, 231, 198, 87, 204, 253, 190, 153, 63, 198, 102, 18, 62, 190, 60, 133 }
main, WRITE: TLSv1 Handshake, length = 134
SESSION KEYGEN:
PreMaster Secret:
0000: 1B 0D FB 74 3D E0 23 74 BB 83 02 BD BF 14 E4 43 ...t=.#t.......C
0010: 8D F7 1D 44 10 46 31 C4 BD BB 46 65 FD 97 BD 71 ...D.F1...Fe...q
0020: 64 79 05 0D 44 B3 37 91 A6 11 77 B5 5E 02 79 A9 dy..D.7...w.^.y.
0030: 7A 35 1D 4A E6 BF 9F 99 BD D9 2F B1 B0 B8 CB FC z5.J....../.....
0040: 26 82 AA 93 EC 9A F7 B7 9A 67 A6 8F C7 60 68 96 &........g...`h.
0050: 0B 5A C9 A4 B0 6B 95 50 56 82 54 CC C9 04 C4 03 .Z...k.PV.T.....
0060: B3 E0 93 BB 60 B6 84 36 0F 3A 5E 27 23 B3 53 63 ....`..6.:^'#.Sc
0070: E8 EC 41 5F 18 83 FD E6 BD 73 51 22 16 D5 93 6B ..A_.....sQ"...k
CONNECTION KEYGEN:
Client Nonce:
0000: 40 4C 41 09 3D 3F EF 92 F3 E3 46 82 F2 96 CA CE @LA.=?....F.....
0010: 05 17 07 69 0C 23 10 85 2D 16 90 44 E4 EF 23 0F ...i.#..-..D..#.
Server Nonce:
0000: 40 4C 41 09 91 50 C3 6D 7F B6 4C B5 D2 77 77 2C @LA..P.m..L..ww,
0010: BB A5 AD 4B 03 5D 48 2D 0E 5A A8 5E 93 27 D0 D4 ...K.]H-.Z.^.'..
Master Secret:
0000: 7D A1 14 9A 48 7C ED 98 CF 3F D8 92 3C EE E5 05 ....H....?..<...
0010: 05 BF 1A 8D 10 68 DC E2 A4 88 CF A4 AC FF 1D E2 .....h..........
0020: E0 D4 FC F8 CB BA B8 7C B0 38 B2 BE 31 82 24 BC .........8..1.$.
Client MAC write Secret:
0000: CB 03 D5 D7 1C C2 85 4C 5A 26 0D 24 82 B9 4D 81 .......LZ&.$..M.
0010: D9 3B E6 86 .;..
Server MAC write Secret:
0000: 42 9B 99 CB 1E B9 6C 1C 24 EC C1 15 9B 9A 44 5B B.....l.$.....D[
0010: DD 69 D9 7D .i..
Client write key:
0000: 98 43 93 ED 3D 19 30 BA CF 49 07 60 44 6C EA 53 .C..=.0..I.`Dl.S
Server write key:
0000: C3 29 D5 46 BF 83 D9 C6 DD 87 8F A1 CB 0C 63 EA .).F..........c.
Client write IV:
0000: B5 8F 11 7C 52 44 A1 BD 6C 52 30 6F B2 E4 44 98 ....RD..lR0o..D.
Server write IV:
0000: A8 9D A4 EB 18 F1 72 3A A0 F7 ED DB 0B 24 1A 3D ......r:.....$.=
main, WRITE: TLSv1 Change Cipher Spec, length = 1
JsseJce: Using cipher AES/CBC/NoPadding from provider SunJCE
*** Finished
verify_data: { 214, 56, 105, 255, 211, 177, 74, 194, 123, 99, 106, 59 }
main, WRITE: TLSv1 Handshake, length = 48
main, READ: TLSv1 Change Cipher Spec, length = 1
JsseJce: Using cipher AES/CBC/NoPadding from provider SunJCE
main, READ: TLSv1 Handshake, length = 48
*** Finished
verify_data: { 118, 147, 184, 159, 16, 28, 169, 25, 218, 82, 145, 10 }
%% Cached client session: [Session-1, TLS_DHE_DSS_WITH_AES_128_CBC_SHA]
SSL Socket Connected
main, WRITE: TLSv1 Application Data, length = 80
Handshake finished!
     CipherSuite:TLS_DHE_DSS_WITH_AES_128_CBC_SHA
     SessionId [Session-1, TLS_DHE_DSS_WITH_AES_128_CBC_SHA]
     PeerHost localhost
main, READ: TLSv1 Application Data, length = 160
HTTP/1.1 200 OK
Content-Type: text/html
Content-Length: 154
Date: Mon, 08 Mar 2004 09:46:51 GMT
Server: Apache Coyote/1.0
main, READ: TLSv1 Application Data, length = 176
<HTML><HEAD><TITLE>
Simple Servlet Output
</TITLE></HEAD><BODY>
<H1>Simple Servlet Output</H1>
<P>This is output from SimpleServlet.
</BODY></HTML>
main, READ: TLSv1 Alert, length = 32
main, RECV TLSv1 ALERT: warning, close_notify
main, called closeInternal(false)
main, SEND TLSv1 ALERT: warning, description = close_notify
main, WRITE: TLSv1 Alert, length = 32
main, called close()
main, called closeInternal(true)
main, called close()
main, called closeInternal(true)
main, called close()
main, called closeInternal(true)
Process java exited with code 0
Working directory is C:\httpstest
My JBoss has the following error
09:46:51,171 DEBUG [JSSE14Support] Error getting client certs
javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
at com.sun.net.ssl.internal.ssl.SSLSessionImpl.getPeerCertificates(DashoA6275)
at org.apache.tomcat.util.net.jsse.JSSE14Support.getX509Certificates(JSSE14Support.java:151)
at org.apache.tomcat.util.net.jsse.JSSESupport.getPeerCertificateChain(JSSESupport.java:161)
at org.apache.coyote.http11.Http11Processor.action(Http11Processor.java:748)
at org.apache.coyote.Response.action(Response.java:222)
at org.apache.coyote.tomcat4.CoyoteAdapter.postParseRequest(CoyoteAdapter.java:321)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:221)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:534)
Can someone please help me. What do I do now ? What am I suppose to be doing...???
Cheers,
Joyce

Just in case someone else needs this. I was using JBoss 3.2.2 and I upgraded to JBoss 3.2.3. I think this was a bug in the Tomcat bundle.

Help PLEASE- Server not responding error

So I got an iPad2 last week Saturday, and the Internet was working great, but this week I have continuously been receiving an error saying: Cannot Open Page: Safari could not open the page because the server stopped responding. I check to make sure that I'm connected, and when I try to go on safari the page loads for about 30 secs and the error appears.
I have tried everything thus far I.E.
     Turn the device on/off
     Reset my network setting
     Pressed forget this network and tried to reconnect
     Turned my airplane mode on/off
But nothing is working. I got this as a graduation gift and it ***** that I can't use it. So someone please advise me on what I should do! :-(

Have you tried restarting/resetting the iPad itself?
http://support.apple.com/kb/HT1430
If that doesn't help, are you trying to connect only with a single WiFi access point? If so, can other devices connect to that WiFi, or have you tried the iPad with another WiFi connection to confirm that the problem isn't with your WiFi or Internet connection?

Help please-"Application Not Responding" for Safari and Mail

I read in one discussion that if Safari is slow, you can go to Font Book and select the fonts with a bullet to get rid of duplicate fonts. I did that, and then decided to disable some japanese fonts I don't use.
Now Safari and Mail don't work. Mail won't open at all, and Safari launches but doesn't load and I get the spinning wheel.
I used Disk Utility to fix permissions, and that didn't solve the problem, and now my Disk Utility also says "Application Not Responding".
I also went back to Font Book and enabled all the fonts I disabled. Still nothing.
( I can use Netscape-so it's only Mac applications I guess)
Any help is very much appreciated.
Thanks!
powerpc g4 Mac OS X (10.3.2)

I read in one discussion that if Safari is slow, you
can go to Font Book and select the fonts with a
bullet to get rid of duplicate fonts. I did that, and
then decided to disable some japanese fonts I don't
use.
Now Safari and Mail don't work. Mail won't open at
all, and Safari launches but doesn't load and I get
the spinning wheel.
I used Disk Utility to fix permissions, and that
didn't solve the problem, and now my Disk Utility
also says "Application Not Responding".
I also went back to Font Book and enabled all the
fonts I disabled. Still nothing.
( I can use Netscape-so it's only Mac applications I
guess)
Any help is very much appreciated.
Thanks!
powerpc g4 Mac
OS X (10.3.2)
Wow- i fixed it! I remembered that when I was in Font Book originally, there were some fonts disabled, and I enabled them.
I couldn't remember EXACTLY which ones, but I disabled some I thought were the ones, and VOILA!
Mail works, Safari works...what a relief!
And it only took me HOURS...oh well.
If this might help anyone, here are the fonts I disabled again-
BeteNoirA Regular
BoyzRGross
Chrome Yellow
Coventry Garden
FancyPants
HardlyWorthit
PleasinglyPlump
RaggMoppRegular
Anyone know if I should throw these fonts away? maybe a stupid question, but I'm not very good at this stuff and hesitate to change anything.
powerpc g4 Mac OS X (10.3.2)

Help Please - Function not available to this reponsibility. Change....

Hi,
I am implementing Quality Module.
I have copied the collection plans
Defined parent-child relationship
Updated menu entry to point to the correct plan (Mandatory). Made changes to Form Functions window
I am in Receiving Transactions and I enter the quality results, select the child plan (Nonconformance Master Plan) and click on Enter. I get the message "Function not available to this responsibility. change responsibilities or contact system administrator".
Ideally I should be getting Nonconformance form.
Kindly help. Thanks

How do you suggest me to go to Quality Plan?
I have selected the child entry mode as "immediate". So even if I try closing the form, it is suggesting me to enter the child plan (As per trigger I set) and I do select the child plan from drop down and click Enter.

OSX help menu search not activating menu items in Photoshop CC

In Photoshop CS6, about 200 times a day I'd hit Command+Shift+/ to bring up the Help menu focused on the search field, just like I do in all of my apps. I'd type a couple letters from a menu item somewhere in the giant tangle of menu options, down arrow to the match, and hit Enter to action it.
I can still do this in Illustrator CC (and everywhere), but it's gone in Photoshop CC – it all works up to hitting Enter, which just closes the menu without actioning anything.
This is so much faster than mousing through the menu, so much more centralized and extensible than keyboard shortcuts. I miss it.
Here's a quick, dumb screencast showing how this works in Chrome (or any app), but not in PS CC: http://f.cl.ly/items/1p273r0h3k3w202w3m00/screencast.mov
I've contacted Adobe twice, on Photoshop.com (1) and on their support forums (2), and their engineer, Chris Cox, is drawing a line in the sand. He says their team hasn't done anything to provoke this bug, and that it's an Apple issue. Further, he says he can't (or he won't) deal with Apple's engineering directly, and that we users should do so through these forums. So, here's my swing.
(1) http://feedback.photoshop.com/photoshop_family/topics/bring_back_osx_help_menu_s earch_support_in_photoshop_cc
(2) http://forums.adobe.com/message/6145901#6145901

Naw, I got nothing, I didn't even have a search field. Like, empty space, nothing to be found... HOWEVER. I reinstalled PS CC and got the search field back, then changed my shortcut to ⌘⇧+ system wide, and bam.. it worked.
I'm happy.
Greetings also from our mutual friend C. Cox from Adobe... Yeah, that's me.

Help please / swf not showing in safari

Hi,
I have an html page with swf object that shows in IE and Chrome but not in Safari.
I put the code below, any advice would be very appreciated. Thank you
<script type="text/javascript">
// <![CDATA[
var so2 = new SWFObject("dock_as2.swf", "dock_as2", "100%", "100", "9", "#000000");
so2.addParam("allowfullscreen","false");
so2.addParam("wmode","transparent");
so2.addParam("play","true");
so2.addParam("loop","true");
so2.write("dock_as2");
// ]]>
</script>

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

Help please itunes not working, i have tried everything.

I have windows vista and everytime i try to open itunes it says itunes is not working and then it shuts down. I deleted it and reinstalled it many times, i have tried repairing it, it doesnt work.
Here is what i think caused it, i was trying to convert music files to work with windows media player. so i tried installing different codec programs (I deleted the old before i tried a new codec program. I have since deleted them all and figured out a way to convert them but now itunes doesnt work.
I dont know what to do i would do system restore but i tried it earlier and all the codec programs were stuck in the menu and i couldnt get rid of them so i restored it back.
Is there something in the registry screwing it up? how do i fix it?

so i tried installing different codec programs (I deleted the old before i tried a new codec program.
which codec packs did you try installing? can you recall which versions you installed?

New problem from "Help please-"Application Not Responding" for Safari a

Now- when I close Font Book, my Address Book, LimeWire, and Disk Utility won't open.
As long as I have Font Book open, they will,
Any suggestions?
Thanks.

There are three Fonts folders: /System/Library/Fonts/, /Library/Fonts/, and /Home/Library/Fonts/. The first is restricted only to system access, the second to all users access, and the third to the specific user account access. You will find this similar organization for numerous folders of OS X. It's a standard hierarchy of Unix.
Thank you for the points. If you also feel I've "solved" your problem (as well as having been helpful) you can also mark my post as "Solved." See the following:
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

Help please apps not updating ipad 2

every time i try to update my apps on ipad 2 it says unknown error and then just shuts down the app i have done a full reset and a full restore?? no idea what to do?? help

Hey had the same issue with both my iPad and iPhone 4...What you need to do is delete the apps that are not updating, typically say "waiting", then re-download them in the app store. You will not be charged again. But they will download with the updated version.

Help please - Broadband not activated

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