HELP!!! PLEASE CANT ACCESS STORE

i have 3 users with 1 administrator and the other 2 with parental control. All of the songs that me and my kids put into our ipods are in the itunes of one of the standard users with parental control. I cant access store from that user or the other standard user but I can access it from the administrator, which has no songs whatsoever. I tried putting itunes on the allow list of parental control but nothing. I dont know what to do. We dont want to transfer the songs to the admin. HELP

sorry also meant to say it is sayng network connection has timed out
not changed isp
not installed any new software, sheeh!!!

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X80092013 what does this mean? plas help i cant access itune store

x80092013 what does this mean? plas help i cant access itune store

Hi, mio me.
Thank you for visiting Apple Support Communities.
When experiencing issues connecting to the iTunes Store, here are the best troubleshooting articles I would recommending going through.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
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HELP!!! PLEASE CANT ACCESS STORE

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