Help please. cant open camera on brand new e63

everytime i open my camera , it says general: feature not supported.
help please.

First of all, try and reinstall the firmware. Sometimes it just goes haywire for no apparent reason and a second attempt might solve the issue.
Failing that, you could try a hard reset:
1) Press and hold the green "call", "3" and "*" buttons.
2) With those buttons pressed down, switch the phone on.
3) Keep pressing those 3 buttons and only release them once the phone shows signs of life such as the Nokia "hands" logo or the language selection screen.
If none of those work you'll have to pay a visit to a Nokia Care Point to see what they can do.
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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    1   com.adobe.ape                 0x0e4a00e5 APEInitialize + 7893
    2   com.adobe.ape                 0x0e4aa4ec APEPlayerExtendObjectModel + 76
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    9   ...llustrator.plugins.Services 0x12cf9db3 0x12cf8000 + 7603
    10  ...llustrator.plugins.Services 0x12cfb009 PluginMain + 429
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    13  com.adobe.illustrator         0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
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    0   libSystem.B.dylib             0x91f8d412 __workq_kernreturn + 10
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    0   libSystem.B.dylib             0x91f95aa2 __semwait_signal + 10
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    4   ...ple.CoreServices.CarbonCore 0x98b77b68 TSWaitOnConditionTimedRelative + 202
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    4   ...ple.CoreServices.CarbonCore 0x98b77b68 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x98b73533 MPWaitOnQueue + 250
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    0   libSystem.B.dylib             0x91f95aa2 __semwait_signal + 10
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    4   ...ple.CoreServices.CarbonCore 0x98b77b68 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x98b73533 MPWaitOnQueue + 250
    6   AdobeACE                      0x015526f1 0x1518000 + 239345
    7   AdobeACE                      0x015520ed 0x1518000 + 237805
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    0   libSystem.B.dylib             0x91f67b42 semaphore_wait_signal_trap + 10
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    2   libSystem.B.dylib             0x91fde05f pthread_cond_wait + 48
    3   AdobeAGM                      0x0198b8f5 AGMInitialize + 3243373
    4   AdobeAGM                      0x0198c545 AGMInitialize + 3246525
    5   AdobeAGM                      0x01992138 AGMInitialize + 3270064
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    7   libSystem.B.dylib             0x91f950de thread_start + 34
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    0   libSystem.B.dylib             0x91f8d412 __workq_kernreturn + 10
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    2   libSystem.B.dylib             0x91f8d5c6 start_wqthread + 30
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    0   libSystem.B.dylib             0x91f8d412 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x91f8d9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x91f8d5c6 start_wqthread + 30
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    0   libSystem.B.dylib             0x91f95aa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x91fc19c5 nanosleep$UNIX2003 + 188
    2   ...trator.plugins.AISaveForWeb 0x1268989b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
    3   ...trator.plugins.AISaveForWeb 0x126842e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
    4   ...trator.plugins.AISaveForWeb 0x126899a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
    5   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    6   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib             0x91f67b4e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x98b89942 MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x148a60f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x98b5754a PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    5   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x91f67b4e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x98b89942 MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x148a60f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x98b5754a PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    5   libSystem.B.dylib             0x91f950de thread_start + 34
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    0   libSystem.B.dylib             0x91f67b4e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x98b89942 MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x148a60f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x98b5754a PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    5   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 15:
    0   libSystem.B.dylib             0x91f67b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91f956f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91fde05f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x2ee591af APXGetHostAPI + 2599055
    4   com.adobe.adobeswfl           0x2ebf2b0f APXGetHostAPI + 82415
    5   com.adobe.adobeswfl           0x2ee5929c APXGetHostAPI + 2599292
    6   com.adobe.adobeswfl           0x2ee59307 APXGetHostAPI + 2599399
    7   com.adobe.adobeswfl           0x2ee59426 APXGetHostAPI + 2599686
    8   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    9   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 16:
    0   libSystem.B.dylib             0x91f67b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91f956f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91fde05f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x2ee591af APXGetHostAPI + 2599055
    4   com.adobe.adobeswfl           0x2ebf2b0f APXGetHostAPI + 82415
    5   com.adobe.adobeswfl           0x2ee5929c APXGetHostAPI + 2599292
    6   com.adobe.adobeswfl           0x2ee59307 APXGetHostAPI + 2599399
    7   com.adobe.adobeswfl           0x2ee59426 APXGetHostAPI + 2599686
    8   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    9   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 17:
    0   libSystem.B.dylib             0x91f67b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91f956f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91fde05f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x2ee591af APXGetHostAPI + 2599055
    4   com.adobe.adobeswfl           0x2ebf2b0f APXGetHostAPI + 82415
    5   com.adobe.adobeswfl           0x2ee5929c APXGetHostAPI + 2599292
    6   com.adobe.adobeswfl           0x2ee59307 APXGetHostAPI + 2599399
    7   com.adobe.adobeswfl           0x2ee59426 APXGetHostAPI + 2599686
    8   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    9   libSystem.B.dylib             0x91f950de thread_start + 34
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    0   libSystem.B.dylib             0x91f67b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91f956f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91fde05f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x2ee591af APXGetHostAPI + 2599055
    4   com.adobe.adobeswfl           0x2ebf2b0f APXGetHostAPI + 82415
    5   com.adobe.adobeswfl           0x2ee5929c APXGetHostAPI + 2599292
    6   com.adobe.adobeswfl           0x2ee59307 APXGetHostAPI + 2599399
    7   com.adobe.adobeswfl           0x2ee59426 APXGetHostAPI + 2599686
    8   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    9   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 19:
    0   libSystem.B.dylib             0x91f95aa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x91fc19c5 nanosleep$UNIX2003 + 188
    2   ...r.plugins.Scripting Support 0x0edc683b PluginMain + 447467
    3   ...r.plugins.Scripting Support 0x0eda8a13 PluginMain + 325059
    4   ...r.plugins.Scripting Support 0x0edc6948 PluginMain + 447736
    5   libSystem.B.dylib             0x91f95259 _pthread_start + 345
    6   libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 20:
    0   libSystem.B.dylib             0x91fa50d6 recvfrom$UNIX2003 + 10
    1   libSystem.B.dylib             0x91fc4eab recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib 0x097a66cf Invoke + 54887
    3   ServiceManager-Launcher.dylib 0x097a576e Invoke + 50950
    4   ServiceManager-Launcher.dylib 0x097a461f Invoke + 46519
    5   ServiceManager-Launcher.dylib 0x097a4671 Invoke + 46601
    6   ServiceManager-Launcher.dylib 0x097a46fb Invoke + 46739
    7   ServiceManager-Launcher.dylib 0x0979eafe Invoke + 23190
    8   ServiceManager-Launcher.dylib 0x0979ece7 Invoke + 23679
    9   ServiceManager-Launcher.dylib 0x0979f8c7 Invoke + 26719
    10  ServiceManager-Launcher.dylib 0x0979f9c5 Invoke + 26973
    11  ServiceManager-Launcher.dylib 0x097a2db0 Invoke + 40264
    12  ServiceManager-Launcher.dylib 0x097a3059 Invoke + 40945
    13  ServiceManager-Launcher.dylib 0x097a3687 Invoke + 42527
    14  ServiceManager-Launcher.dylib 0x097a3884 Invoke + 43036
    15  ServiceManager-Launcher.dylib 0x09795826 Login + 1654
    16  ServiceManager-Launcher.dylib 0x09796c71 Login + 6849
    17  ServiceManager-Launcher.dylib 0x097a3df3 Invoke + 44427
    18  ServiceManager-Launcher.dylib 0x097a6341 Invoke + 53977
    19  libSystem.B.dylib             0x91f95259 _pthread_start + 345
    20  libSystem.B.dylib             0x91f950de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x000160ca  ebx: 0x0e4a00a8  ecx: 0x1d936d68  edx: 0x0e275198
      edi: 0xbfffe7c8  esi: 0x89c38900  ebp: 0xbfffe658  esp: 0xbfffe620
       ss: 0x0000001f  efl: 0x00010282  eip: 0x95ece3d8   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x89c388f4
    Binary Images:
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