Help Please! Creative MediaSource vs. WMP10 - Zen Mi

Okay, so when I first got my Zen Micro, I used the Creative MediaSource that came with it to organize all my music, and I thought it worked perfectly. However, I -just- updated the firmware, and now it's sync-ed with Windows Media Player 0. At first I thought it would be no problem, but I totally can't get used to Windows Media PLayer 0. I tried use Creative MediaSource again, but now I can't get my Zen Micro to sync with it!
Can someone please help me?!~Airiviel
ETA: can someone walk me through the downgrading procedure?Message Edited by Airiviel on 0-7-2005 0:26 PM

Ok. The way i did it:
. Download the version .3 and then delete the version 2.whatever upgrade file oof of your PC.
2. Now go onto the Zen Micro and go into recovery mode (take out the battery and then hold the power switch to on while re-inserting the battery)
3. Scroll to the menu option "Reload Firmware". This will erase the current firmware.
4. Start the version .3 update and then poof TA-DA, you have the excellent firmware on the Zen Micro.

Similar Messages

Creative MediaSource Organizer w/ Zen Micro Probl

Hey, i just recieved my refurbished Zen Micro from creative, and my Creative MediaSource Organizer wont wont.(It used to work on my old zen micro when i first got it, but then after a while, the organizer wont even open). So i uninstalled all creative programs i had, and reinstalled them using the Zen Micro Installation Disc. The computer can detect my Micro and i can put songs on through Zen Media Explorer. But it was much more convinent to use Organizer. Got any ideas? Thanks.
p.s. when i click on MediaSource Organizer, it says it cannot find CTCMS.exe and before i re-installed it, i clicked the icon and nothing happened.

isomaltasa wrote:
SiRe
Zen Xtra 30G
I have the same problem. I have actualized my Zen Xtra with the firmware: 2.0.03 and the Creative Mediasource doesn't recognize the Zen Xtra since then.
I have the latest mediasource ( 3.30.2 ), which requires windows xp sp2 (that I have).
The compluter explorer does recognize it, but not the organizer, so it is awful trying to organize songs.
Do I need another version of MediaSource?
Can I organize songs with Windows Media Player? because it only recognizes it to sincronize, but not to change the name of the songs and so on.
Help!!! Please!!
Thanks

For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

Help with Creative MediaSource 5 Organi

i have a zen plus4 gb that i bought 2nd handi am able to use media player 0 and sync the music but when i try to use Creative MediaSource 5 Organizer and sync the music itsays " no creative mp3 player connected please connect and try again i downloaded the software becasue the player didnt come with it's anyone know how to fix it

PeeBee wrote:
Does the MuVo work with Nomad Explorer? I didn't think it did.
PB
I'm pretty sure it doesn't. Perhaps there's some confusion with the MuVo Explorer, or plain Windows Explorer.

Creative Mediasource not detecting Zen To

Hi
Just reinstalled windows'but can't find my Zen Touch CD anywhere. The only software i ever use is the Creative Mediasource to transfer my MP3's onto the Player.
I went to Creatives Website and downloaded the Mediasource which is there V3.30.2. It looks slightly never than my old version. I also installed the Driver that was on the creative site and that seemed to install ok.However when i plug in my Zen after i start up the Mediasource it does'nt seem to detect the Zen and i can nothing with it. The Zen's definately connected and working ok because when i go into MY COMPUTER it is showing and i can browse the files.
Any idea?
Thanx

Try this, it was in the knowledgebase. I actually had the same problem and this fixed it.
geoff
# Select Start - Run and type regedit to open the Registry Editor.
# Click on the plus sign (+) next to My Computer to expand it. Continue to expand the following entries: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\U SB
# Right click on USB, and select Permissions.
# If the Everyone entry is missing from the "Group or user names". You will need to add it.
# Click on the Add button, key in "Everyone" into the "Enter the object names to select" dialog and click on the "OK" button
# Select the "Everyone" on the "Group or user names" section, and then check the "Allow" box for "Read" for the "Permissions for Everyone".
# Click on the OK button

Nomad explorer and creative mediasource not detecting zen touch player. PLEASE HE

Hi, I got a new pc and I was going to install my Zen Touch mp3 player on my new pc but I could'nt find the installation cd so I followed the instructions on here and downloaded all the necessary? software, drivers, plug ins, and followed all the instructions. Once everything was downloaded and installed I plugged my mp3 player into my pc and the noise it makes came up and mtp media player pop up appeared. Windows media player accepts that my zen touch is plugged in but creative media source and nomad explorer is not detecting it's?My os is windows xp, I am using windows media player 9 as I was having trouble with windows media player . Could someone please help me? Any help would be greatly appreciated. Thanks

If you've just upgraded to XP, you now have to upgrade your Zen as well as your Mediasource. First you've got to upgrade your Zen Touch firmware to version 2.0.05 or above. Look around on the Creative Support site and you'll find the download without too much trouble. Be warned that the firmware upgrade is permanent, and it will wipe out your Zen hard dri've contents, so say goodbye to all your music unless you want to back it all up to your PC first.
Then you've got to upgrade your Mediasource to v 3.30.2 or higher. Again, you can find the upgrade download on the Creative site. Then you've got to install Zen Touch Media Explorer v .30.04 or higher. Same thing -- easy to locate on the Creative site. Then you should be good to go!?Best,?John

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

Creative MediaSource won't recognize my Zen Micro all of the sudden!! What is going o

When I first began using my Zen Micro, Creative MediaSource worked fine. I could start my player and it recognized it right away. Then I was told I had to update my firmware and download an update to MediaSource. I did both but shortly thereafter I started having problems! Primarily, when i plug in my Micro a window pops up where I have 3 options, none of which are Creative MediaSource. The window has "MTP Media Player" across the top bar, but i havn't a clue what the "MTP" stands for. The 3 options given are "Sync your music using Napster", "Synchronize media files to this device using Windows Media Player", and "Take no action". I initialy tried "Take no action" and then opened MediaSource only to find it didn't recognize my Micro any more. I then e-mailed Creative for help and got a reply telling me to.............
Thank you for contacting Creative Technical Support.
In regards to your issue, you can try uninstall and reinstall
MEdiaSource with these procedures.
. Click START -> RUN -> type MSCONFIG and click OK.
2. Click SELECTIVE STARTUP and then uncheck LOAD STARTUP GROUP ITEMS.
3. Apply the changes and reboot the computer when prompted.
4. Uninstall MediaSource from the system using ADD/REMOVE PROGRAMS.
5. Manually delete the MediaSource folders from the computer system :
C:\PROGRAM FILES\CREATIVE\MEDIASOURCE
C:\PROGRAM FILES\CREATIVE\CTCDDB
C:\PROGRAM FILES\CREATIVE\MEDIA MANAGER
C:\MEDIA\MUSIC
6. Right-click your My Computer icon and click Properties.
7. Click the Hardware tab and then click Device Manager.
8. Remove any listings for Creative NOMAD products in the Device
Manager
(they will most likely be located in the Uni'versal Serial Bus
Controllers category).
9. If you have a category call Other Devices, look for listings in
there
called USB Device. If you have any, remove them.
0. Install MediaSource only from the original installation CD.
NOTE: DO NOT OPEN MEDIASOURCE WHILE PERFORMING THESE PROCEDURES.
Also, you can try reloading the Zen Micro's firmware through recovery
mode.
Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
Clean Up: Performs a disk scan on the players hard disk
Format: Formats the players hard disk All contents will be lost
Reload OS: Reloads the Operating System on the Jukebox. Do not select
this option unless you have downloaded the firmware. Reloading your OS
will not effect the contents of the files stored on your Jukebox Zen
Reboot: Reboots the device
Please attempt the options 'Reboot' and 'Clean Up' first. If they do
not
help, you must try 'Reload OS'. To do this, you must have a downloaded
firmware from our website ready. Please let us know the results after
these steps, as soon as possible.
For faster service please reply with previous correspondence when
replying to this email.
Best Regards,
Technical Support
Creative Labs Americas
"Get Creative"
I followed the directions, but 3 of the folders listed in step 5 didn?t exist (only C:\PROGRAM FILES\CREATIVE\MEDIASOURCE did), there were no Creative NOMAD products listed as in step 8, and there was no ?Other Devices? as stated in step 9. I did everything else for all the steps through step 0.
I then re-installed Creative MediaSource from the CD only to find it still didn?t recognize my player! I?ve now done this twice with the same results!
Zen Micro Media Explorer doesn?t even recognize my Micro when it'ss plugged in! It just keeps saying ?The device is not connected. Please connect your Zen Micro to the computer?.
I?m hardly a tech expert, but it seems to me that something on my PC is detecting my player and decieding for itself that the only 2 programs it will let manage my Zen Micro are Napster and Windows Media Player. If this is the case where do I go from here?!?!
Moderator Note: Removed the name of the Email Advisor. Please do this in the future when posting email responses from Creative.Message Edited by Jason-CL on 07-2-2005 02:05 PM

LakeTahoeGuy,
Just as SSR mention, if you're using v2.xx.xx (MTP) firmware then you will need to get the correct version of Media Explorer that support this firmware and also install the MTP plugin for MediaSource. Both the software and plugin are available from the site SSR mention.
Jason

Can anyone help me with downloading Creative MediaSource in Windows Vis

I've tried over and over to download Creative MediaSource through the Windows Vista application section for the Zen Touch. It continuosly gives me this error during file extracting. Can anyone help me with this?!

Hi
I have checked to see if there are any Windows 8-8.1 drivers available for your model machine from HP and sadly none are listed , Also even if it had been possible to get driver support for the upgrade you would have still had to pay Microsoft for the upgrade via Retail disk package or an online ISO download .
Kind Regards
Checkurtech
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Zen Micro is detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Strange that WMP doesn't detect it, presumably you have v0? Worth checking the link "problems with connecting using MTP firmware" in the FAQ post and installing the hot fixes.
Also make sure you have the latest software with MTP updates, by downloading and installing the following:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative MediaSource Plugin for PlaysForSure devices
3. Creative Zen Micro Media Explorer Web Update
Before installing connect the player to the PC. Then install 2 and 3 (the player must be connected for to verify you have a Creative product).

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Creative Mediasource doesn't detect zen to

Hello,
I have a Zen Touch and I have it for a year now but I had installed Creative mediasource a time ago again and now he doesn't find my mp3 player. But my Windows Media Player detects it and with WMP I can put music on my zen touch but not with CMS and I like to do it with CMS. I have installed all drivers and now I don't know what to do. Can anybody help?
F-J

What firmware version does the player have?

Creative Mediasource for Creative Zen (2-38

Hey everyone,
I am well aware that the current version of Creative Mediasource is not available for the Creative Zen. Now I figured that eventually they would make a version compatible with the Zen. I'm currently up to my 3rd Generation of Creative Mp3 players (from Zen Touch to Zen Vision: M to Zen 32 gb ), and I constantly used Creative Mediasource to edit the track information, usually the genres which awere so totally confused (Hip Hop should never be associated with Country :S). However, now that the Zen operates through Windows Media Explorer, instead of being able to select whole cds and right clicking them to 'edit genre', I now have to individually select each song and rewrite the details.. this could be a problem in the near future; I just got my mp3 player last tuesday, and though right now i'll manage, my media database is a little off in terms of assortment, and editing 600 tracks manually seems to be a rather tedious task >.< So, my question is(are):
When (if they ever decide to do so) will a Creative mediasource version for the Creative Zen be released?
Is there a faster method that I'm unaware of to edit the tracks?
I did take the time to look through the forums before I wrote this, taking the precautions by searching for Creative Mediasource, Creative Mediasource Zen flash, etc.Thanks in advance!

Well, I usually avoid Windows Media Player because the computer I use is also used by the rest of the family, and every once in a while it chooses to autosync music onto my Zen.. but if you say it's useful to edit multiple ID3 Tags (so that's the official name for them, oh..), i'll give it another try. And I'll try MediaMonkey too, because it sounds like the program was made specifically to make ID3 tag updating easier.
Thanks for all your help!

Can't find my zen xtra in the Creative MediaSource Organi

My Zen Xtra shows in "NOMAD Explorer" but when I try to use Creative MediaSource Organizer to transfer file from my computer to Zen xtra player, I can't found Zen xtra under "my computer"
any help? My player has the latest firmware and also latest dri've was installed in my computer!!
thanks for helping

super80: Have a look here in the Zen FAQ at Nomadness.net on how to install MediaSource, which also makes reference to the required plugin.

Zen Xtra won't appear in Creative MediaSource Organi

I've been using my 30 GB Jukebox for a couple years w/ no real problems except that I remember there being a problem w/ a USB port & I had to change something so that the Creative MediaSource Organizer software could recognize the mp3 player. Now I've bought a 60 GB Zen Xtra (same player, x2) & am having the same problem. I've upgraded everything & hate the new interface for transfering files... most of the time the program just freezes. I'd like to be able to use the same Creative software I was using before, but it doesn't recognize the new device. If anyone knows what I'm talking about or how I can fix it, I'd rather not have to call?Customer Service?again for $3.

I'm just giving this topic a bump. I've upgraded to Creative MediaSource Organizer v 3.30.2, but it won't recognize either of my mp3 players when I plug them in. I'm able to use the Zen Xtra Media Explorer, but?most of the time it just freezes up. I'd like to be able to use the software I'm familiar w/, so if anyone could help me out I'd appreciate it. I seem to remember having a similar problem when I first purchased my 30 GB Zen Xtra.

Problem with Creative MediaSource and Zen Ex

Earlier today my Creative MediaSource software (the Organizer) stopped detecting my Zen Extra (60GB). I have uninstalled and reinstalled the software several times.
Everytime I try to open the MediaSource Organizer, I get the following:?[size="3" color="#0033ff">Creative MediaSource Player has encountered a problem and needs to close.[size="3" color="#0033ff">?[size="3" color="#0033ff">Error Signature: [size="3" color="#0033ff">AppName: ctcms.exe AppVer: 2.2.5.0 ModName: ctcms.exe
[size="3" color="#0033ff">ModVer: 2.2.5.0 Offset: 00098c[size="">
?Can anyone help me? How can I get the Organizer working again and how can I get it to detect my player. I have installed the firmware and drivers on this site, but nothing is helping.

Try deleting the .dat file(s) under "C:\Documents and Settings\YourName\Application Data\Creative\MediaSource". It may solve the MediaSource crashing problem. To detect your Zen Xtra, you need to install its plugin for MediaSource. You may install it from your product CD or get the latest from the Web download. Here is what you should do:?- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Help Please! Creative MediaSource vs. WMP10 - Zen Mi

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