Help Please - e-mailing to a Category

I've set up a group of 14 addresses as a category. When I create a new e-mail and type the category name into the addressees all looks fine, but when I send the e-mail it's only sending to three of the addresses. Can anyone help please??

Hi MegaBuck,
Welcome.
What kind of email client are you using?
Stephanie
Stephanie
BTCare Community Manager
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