HELP PLEASE. each time I try to open itunes appears the following messege:
: "Itunes was not installed correctly. please reinstall itunes. Error 7 (windows error 14001)."
Please i really need you help. I tried everything but nothing works
Says while i'm installing itunes:
"Failed to start the "Apple Mobile Device". Make sure you have sufficient privileges to start system services.
Exit - Retry - Ignore"
Which one should i choose?
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Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian -
How do I fix iTunes. It all of a sudden stopped opening one day? I have uninstalled and reinstalled it but it still won't open. How can this be fixed?
Generate another of those error messages and click the "Click here" link in the error message box. What modname and modver are showing for the error? (Precise spelling please.)
If the error is a BEX and thus doesn't show an modname or modver, let us know what P1 through P9 items are showing for you instead. -
Each time I try and open iTunes in gives me an error.
I've re-installed OS X and the same thing still happens.
Here is the error:
Process: iTunes [406]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.2.2 (11.2.2)
Build Info: iTunes-1122011002002003~1
Code Type: X86-64 (Native)
Parent Process: launchd [176]
Responsible: iTunes [406]
User ID: 501
Date/Time: 2014-07-02 00:02:44.283 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 68890479-558F-18BF-2960-CF0FAE4FB7D3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x00000001054df7ac
VM Regions Near 0x1054df7ac:
--> __TEXT 0000000105163000-00000001068be000 [ 23.4M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
__DATA 00000001068be000-0000000106b87000 [ 2852K] rw-/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00000001054df7ac 0 + 4383963052
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e481662 kevent64 + 10
1 libdispatch.dylib 0x00007fff89d36421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff89d36136 _dispatch_mgr_thread + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001054df7ac rbx: 0x0000000000000000 rcx: 0x00007fff5aa9cd28 rdx: 0x0000000105163000
rdi: 0x0000000000000000 rsi: 0x0000000000000001 rbp: 0x0000000000000000 rsp: 0x00007fff5aa9cd38
r8: 0x0000000000000040 r9: 0x00007fff5aa9ae00 r10: 0x00007fff5aa993f0 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00000001054df7ac rfl: 0x0000000000010202 cr2: 0x00000001054df7ac
Logical CPU: 1
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0 - 0xffffffffffffffff com.apple.iTunes (11.2.2 - 11.2.2) <E7A40F98-7562-3CA6-9575-16553270FB97> /Applications/iTunes.app/Contents/MacOS/iTunes
0x106caa000 - 0x106d2aff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <346D1F7E-A1E7-3A53-9DEF-3D22885079C8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x106db2000 - 0x106dddff7 com.apple.avfoundationcf (2.0 - 138.2) <712592E9-CC4B-3147-B6B1-165A3D111AC9> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106e1a000 - 0x107157fef com.apple.iad.iAdCore (1.0 - 1) <DEC4133E-928D-38FF-8207-F9BC3D79A372> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x107234000 - 0x107238fff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x107243000 - 0x107246fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x107250000 - 0x10757cff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1075a8000 - 0x1075dfff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1075f7000 - 0x1076cdfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1076f4000 - 0x107737ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x7fff63fa2000 - 0x7fff63fd5817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff85069000 - 0x7fff85bdfff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff85bed000 - 0x7fff85bf8ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff85f5a000 - 0x7fff85f71ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff85f8a000 - 0x7fff85fd8ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
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0x7fff85fef000 - 0x7fff862c0ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff862c1000 - 0x7fff862ebff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff862ec000 - 0x7fff86352fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff86353000 - 0x7fff86382ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff86397000 - 0x7fff86397fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff86398000 - 0x7fff863bcfff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff863bd000 - 0x7fff8642afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff86448000 - 0x7fff86486ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff86487000 - 0x7fff86491fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff86492000 - 0x7fff86496ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff86551000 - 0x7fff8655affd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8655b000 - 0x7fff86649fff libJP2.dylib (1043) <C4031D64-6C57-3FB4-9D87-874D387381DB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8664b000 - 0x7fff866d7ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff866e1000 - 0x7fff866e6fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff86703000 - 0x7fff867f4ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff86817000 - 0x7fff86875ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff86876000 - 0x7fff8687aff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8687b000 - 0x7fff8687bfff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8687c000 - 0x7fff869b2ffd com.apple.WebKit (9537 - 9537.77.4) <A0291E16-4ED9-30E8-B9A2-DB836778EE9E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff869de000 - 0x7fff86b00fff com.apple.avfoundation (2.0 - 651.12.1) <F82271D8-7859-322C-8BDD-4818825525AE> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff86b01000 - 0x7fff86b60fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff86b65000 - 0x7fff86bb2ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff86cb7000 - 0x7fff87105fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff87106000 - 0x7fff87539ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8753a000 - 0x7fff87547fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff87548000 - 0x7fff8754ffff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8758e000 - 0x7fff87650ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff87651000 - 0x7fff87652ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff87694000 - 0x7fff87694fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff877a7000 - 0x7fff8780eff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8780f000 - 0x7fff87813fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff87a65000 - 0x7fff87a89ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff87a8a000 - 0x7fff87a94ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff87a95000 - 0x7fff87b0cfff com.apple.CoreServices.OSServices (600.4 - 600.4) <B9436B61-0885-3EF6-B981-EB77C325F745> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff87b0d000 - 0x7fff87b2aff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff87b2b000 - 0x7fff87b7dfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
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0x7fff87bc6000 - 0x7fff880e9fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff880ea000 - 0x7fff88461ff6 com.apple.JavaScriptCore (9537 - 9537.77.1) <F588191A-25E6-31AC-A325-B7779DC6D1EC> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x7fff88c6c000 - 0x7fff88c75fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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0x7fff88d41000 - 0x7fff88e28ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
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0x7fff8f757000 - 0x7fff8f7afff7 com.apple.Symbolication (1.4 - 129.0.2) <56F5E42C-4A23-3D0C-A830-616A03C16725> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
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0x7fff8f821000 - 0x7fff8f822fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8fab5000 - 0x7fff8fac3fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8fc11000 - 0x7fff8fc2dfff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8fd06000 - 0x7fff8fd07ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8fd08000 - 0x7fff8fd53fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8fd54000 - 0x7fff8fd57fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8fe5f000 - 0x7fff8fe70ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8fe71000 - 0x7fff8fe79fff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x7fff902e8000 - 0x7fff903b9fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff903ba000 - 0x7fff9047eff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff9047f000 - 0x7fff90481fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff90482000 - 0x7fff90588ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff9063f000 - 0x7fff90913fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff90914000 - 0x7fff90b75fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff90b8d000 - 0x7fff90bd6fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff90c57000 - 0x7fff90ce7ff7 com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff90ce8000 - 0x7fff90ceffff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff90cf0000 - 0x7fff90cf5ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff90d05000 - 0x7fff90d09ff7 libsystem_stats.dylib (93.90.3) <337946FC-B2E1-3DFA-A8B5-30DA8D584D75> /usr/lib/system/libsystem_stats.dylib
0x7fff90d0d000 - 0x7fff90fb7ff5 com.apple.HIToolbox (2.1.1 - 698) <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff90fb8000 - 0x7fff91200ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff91269000 - 0x7fff91284ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91285000 - 0x7fff9128dffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff9128e000 - 0x7fff91bae32b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff91baf000 - 0x7fff91bd4ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff91bd5000 - 0x7fff91bd5fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff91bd6000 - 0x7fff91be0ff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff91be1000 - 0x7fff91bebff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff91bec000 - 0x7fff91c24ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff91cd4000 - 0x7fff91db8fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff91db9000 - 0x7fff91dcbfff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff91dcc000 - 0x7fff91fb1fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff92167000 - 0x7fff92256fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff92257000 - 0x7fff92257fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff92258000 - 0x7fff9226bff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff922bc000 - 0x7fff922e4ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff922e6000 - 0x7fff923b1fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff923b2000 - 0x7fff923e1fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff923e2000 - 0x7fff9240bff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 185
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=240.2M resident=88.9M(37%) swapped_out_or_unallocated=151.3M(63%)
Writable regions: Total=37.8M written=3312K(9%) resident=3472K(9%) swapped_out=0K(0%) unallocated=34.4M(91%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 28.5M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8264K
VM_ALLOCATE 32K
__DATA 30.6M
__IMAGE 528K
__LINKEDIT 68.1M
__TEXT 172.1M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 364.6M
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2400 XT, ATI Radeon HD 2400, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535383030460000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535383030460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDP725025GLA380, 250.06 GB
Parallel ATA Device: MATSHITADVD-R UJ-875, 360.7 MB
USB Device: iPhone
USB Device: External HDD
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus:You reinstalled OSX, did you reinstall iTunes?
-
Update to the new release and firefox hangs and becomes unresponsive each time I try to open it. I have tried removing firefox from my pc, restarted my pc. went to Google Chrome and downloaded it again. Still hanging. Please help
I can open Google Chrome and IE without any problems. My new version of Thunderbird won't let me see messages.So i have just unistalled itunes logged on to apple to try and download the itunes prog ,but it dont seem to have downloaded.can anyone help me please.
Could you walk us through what happened when you tried to do the download, please? -
I have had a problem with my iMac running Safari with the error message stating "safari quit unexpectedly" each time I try to open it. Can anyone offer me advice on how to remedy this issue please.
Thanks Carolyn,
It says:
Process:
Safari [2396]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0.5 (8536.30.1)
Build Info:
WebBrowser-7536030001000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [183]
User ID:
501
Date/Time:
2013-08-23 09:30:13.088 +0100
OS Version:
Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:
18231 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 36 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
621AAEC4-4C9D-6640-8458-8D48CE14770F
Crashed Thread: 4 WebCore: IconDatabase
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT
000000010b432000-000000010b433000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Enabled Extensions:
com.divx.DivXHTML5-KZYJ7HJ34P (2.1 - 2.1.2.145) DivX Plus Web Player HTML5 <video>
com.codec.extension-9FHEC8C8B8 (1.0.0.1 - 1.0.0.1) codec-M
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff91b5effa read + 10
1 com.apple.CoreFoundation
0x00007fff958d9855 fileRead + 37
2 com.apple.CoreFoundation
0x00007fff958d9549 CFReadStreamRead + 409
3 com.apple.Safari.framework
0x00007fff8b4f2e7a Safari::getSHA1HashFromFileContents(Safari::CF::URL const&, ***::Vector<unsigned char, 0ul>&) + 137
4 com.apple.Safari.framework
0x00007fff8b52e2a6 Safari::ExtensionExtractor::verifyAgainstContentsInDirectory(Safari::CF::URL const&) const + 792
5 com.apple.Safari.framework
0x00007fff8b52de6b Safari::ExtensionExtractor::extractExtension(Safari::CF::URL const&, Safari::ExtensionExtractorClient&, Safari::ExtensionExtractor::CertificateRevocationCheckType, ***::PassRefPtr<Safari::CertificateRevocationObserver>) + 249
6 com.apple.Safari.framework
0x00007fff8b537924 Safari::ExtensionsController::extensionFromDictionaryRepresentation(Safari::CF: :Dictionary const&, bool&) + 328
7 com.apple.Safari.framework
0x00007fff8b53878f Safari::ExtensionsController::loadInstalledExtensions() + 379
8 com.apple.Safari.framework
0x00007fff8b537692 Safari::ExtensionsController::reloadAllExtensions() + 54
9 com.apple.Safari.framework
0x00007fff8b3ff250 -[AppController awakeFromNib] + 1541
10 com.apple.CoreFoundation
0x00007fff9590b8e9 -[NSSet makeObjectsPerformSelector:] + 201
11 com.apple.AppKit
0x00007fff8d3f3136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
12 com.apple.AppKit
0x00007fff8d3d211d loadNib + 317
13 com.apple.AppKit
0x00007fff8d3d1649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
14 com.apple.AppKit
0x00007fff8d3d147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
15 com.apple.AppKit
0x00007fff8d3d125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
16 com.apple.AppKit
0x00007fff8d3cd9ff NSApplicationMain + 398
17 com.apple.Safari.framework
0x00007fff8b617564 SafariMain + 166
18 libdyld.dylib
0x00007fff94db67e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff91b5ed16 kevent + 10
1 libdispatch.dylib
0x00007fff90ddedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff90dde9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 4 Crashed:: WebCore: IconDatabase
0 com.apple.WebCore
0x00007fff8f77e761 std::__1::pair<***::String, WebCore::IconRecord*>* ***::HashTable<***::String, std::__1::pair<***::String, WebCore::IconRecord*>, ***::PairFirstExtractor<std::__1::pair<***::String, WebCore::IconRecord*> >, ***::StringHash, ***::HashMapValueTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >, ***::HashTraits<***::String> >::lookup<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) + 33
1 com.apple.WebCore
0x00007fff8eff4f6a WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 42
2 com.apple.WebCore
0x00007fff8eff44ee WebCore::IconDatabase::performURLImport() + 590
3 com.apple.WebCore
0x00007fff8eff2c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 479
4 com.apple.JavaScriptCore
0x00007fff8d1d325f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff95cac17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff95d30dc6 thread_fun + 25
4 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff958b0233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff958b5916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff958b50e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8cb73546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8cbd1562 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x00000000000001ff rbx: 0x000000010c8b07b8 rcx: 0x000000014d829000 rdx: 0x000000014cab1e18
rdi: 0x0000000000000000 rsi: 0x000000014cab1e18 rbp: 0x000000014cab1cb0 rsp: 0x000000014cab1c70
r8: 0x0000000000000061 r9: 0x000000014d824478 r10: 0x0000000000000001 r11: 0x0000000000000019
r12: 0x000000010c8b0978 r13: 0x000000010c8b0680 r14: 0x000000014cab1df0 r15: 0x000000010c8e7000
rip: 0x00007fff8f77e761 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Logical CPU: 0
Binary Images:
0x10b432000 -
0x10b432fff com.apple.Safari (6.0.5 - 8536.30.1) <7E1AB8E9-8D8B-3A43-8E63-7C92529C507F> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff6b032000 -
0x7fff6b06693f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff8a7cb000 -
0x7fff8a816fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8a817000 -
0x7fff8a866ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8a867000 -
0x7fff8ab0bff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8ab0c000 -
0x7fff8ab0dff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ab60000 -
0x7fff8ab8cfff com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8b373000 -
0x7fff8b377fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8b378000 -
0x7fff8b3acfff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8b3df000 -
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0x7fff92dd9000 -
0x7fff9300eff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff93010000 -
0x7fff9301dfff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff9302a000 -
0x7fff9302eff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9302f000 -
0x7fff9307bff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff930ab000 -
0x7fff930d5ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff93241000 -
0x7fff9331bfff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff9331c000 -
0x7fff93373ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff93374000 -
0x7fff933f5fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff93769000 -
0x7fff937d1fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9384d000 -
0x7fff9384ffff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff938de000 -
0x7fff938dffff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
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0x7fff93caafff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0x7fff93caefff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff93e0d000 -
0x7fff93e23fff com.apple.MultitouchSupport.framework (235.29 - 235.29) <617EC8F1-BCE7-3553-86DD-F857866E1257> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff93e53000 -
0x7fff93e58fff com.apple.OpenDirectory (10.8 - 151.10) <3EE3D15A-3C79-3FF1-9A95-7CE2F065E542> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x7fff93edbfff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff93edc000 -
0x7fff93efbff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
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0x7fff94032ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
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0x7fff94346ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff9434afff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9434b000 -
0x7fff94359ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff94365000 -
0x7fff943e4ff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff947a7000 -
0x7fff947a7ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff947a8000 -
0x7fff947acfff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff947ad000 -
0x7fff947bbff7 libkxld.dylib (2050.24.15) <A619A9AC-09AF-3FF3-95BF-F07CC530EC31> /usr/lib/system/libkxld.dylib
0x7fff94899000 -
0x7fff948d5fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff948d9000 -
0x7fff94938fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff949c9000 -
0x7fff949dbff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff94a30000 -
0x7fff94a3efff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff94a3f000 -
0x7fff94b3cfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff94b3d000 -
0x7fff94b4aff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff94bdb000 -
0x7fff94bdffff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff94be0000 -
0x7fff94cf9fff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff94cfa000 -
0x7fff94d11fff com.apple.CFOpenDirectory (10.8 - 151.10) <F7AD9844-559A-366E-8192-BB4FCF9EE7A3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff94d19000 -
0x7fff94db3fff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff94db4000 -
0x7fff94db7ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff94df4000 -
0x7fff94e43fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff94e94000 -
0x7fff95094fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff952f3000 -
0x7fff952fffff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff95300000 -
0x7fff95452fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff95453000 -
0x7fff9556b92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff9556c000 -
0x7fff9561dfff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9561e000 -
0x7fff9563fff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff95732000 -
0x7fff9579aff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff9579b000 -
0x7fff9579dfff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9580e000 -
0x7fff9582efff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff95875000 -
0x7fff9587ffff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff95880000 -
0x7fff95a6aff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95a6b000 -
0x7fff95a92ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E8DA9FDB-3A58-3934-A7C9-2728B683D741> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff95a93000 -
0x7fff95a94ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
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0x7fff95aedfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff95bc2000 -
0x7fff95bcbff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff95bcc000 -
0x7fff95beeff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff95bef000 -
0x7fff95d9dfff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95faa000 -
0x7fff95fc7ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff95ff5000 -
0x7fff9609bff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x7fff9611afff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x7fff969f3fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff969f4000 -
0x7fff96a33ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff96ce4000 -
0x7fff96ce9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff96cf6000 -
0x7fff96e81fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff96e82000 -
0x7fff96fa2fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff96fa3000 -
0x7fff96fa7ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff96fc3000 -
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0x7fff9728f000 -
0x7fff972fdff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff972fe000 -
0x7fff9762efff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff97721000 -
0x7fff97721fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2440
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.9M resident=136.4M(78%) swapped_out_or_unallocated=37.5M(22%)
Writable regions: Total=1.1G written=5988K(1%) resident=8720K(1%) swapped_out=4K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1216K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.5M
MALLOC guard page
48K
SQLite page cache
768K
STACK GUARD
56.0M
Stack
12.1M
VM_ALLOCATE
40K
__DATA
14.0M
__IMAGE
528K
__LINKEDIT
52.2M
__TEXT
121.8M
__UNICODE
544K
mapped file
27.2M
shared memory
308K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
331.2M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Hey there, I've just installed PS CC on my PC. Each time I try to open the program, it runs for about 5 seconds and then a dialog box pops up and says "Photoshop has stopped working." Am I going to have to re-install the program?
I've also downloaded After Effects, and that program is working smoothly. Any thoughts?
-
Hi I bought a copy of both Photoshop and Premiere Elements in 2013. I've only just installed Premiere, but each time I try to open it, it requires sign-in to Adobe Cloud. I enter the details (I've checked these again and again) but it never connects, and I cannot use the software. Can you help? Thanks, Tony
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.
Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi -
Each time I try to open a PDF file from any website, Firefox (3.6.10) crashes. No error messages--just closes abruptly. For add-ons, I've got Personas 1.6.1, United States English Dictionary 1.0.0, and WOT. I've got the Adobe Reader 9 and Foxit 3.3.1.0518. The crashes of Firefox occur with both PDF readers. I did go through the posted solutions for PFD related crashes in the FAQ section but those steps did not resolve the problem.
Does that only happen if you open the PDF files in the browser or also if you open the PDF files in the standalone program by disabling the plugin?
-
Each time I try to install itunes I get a windows installer message telling me that the installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package.....
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
N.B. iTunes version is the last one available from https://apple.com/itHey sweetcake74,
Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I just purchased the latest iPhoto to update my 7.1.5.I have run the Library upgrade tool 2x, each saying installed successfully.But, each time I try to open iPhoto, I get the msg,"To open this version of iPhoto,the library needs to be prepared"OSX 10.9.3
each saying installed successfully
It looks like you installed the Library Upgrader, but did not run it. It is installed in "Applications > Utilities". Launch this tool and click the "Choose Library" button to direct it to your iPhoto library. -
I just paid for, and downloaded Acrobat Pro, and it 'quits unexpectedly' each time I try to open it…b4 it even gets to the opening menu…. Any solutions??
Did you install it in the administrator account with anti-virus disabled?
-
Every time i try to open itunes i get the 'Itunes Setup Assistant'
Every time i try to open itunes i get the 'Itunes Setup Assistant' even though i have already installed and configured itunes. And after exiting this i get onto itunes but all of my music is GONE. (even though i know i can always import it back) But this means that whenever i want to use itunes i have to configure it and import all of my tunes again which takes ageees. The, as soon as i go to open it again i have to repeat the whole process!!! By the way, i have already tried re-installing itunes and every other apple device completely on my computer, but nothing is working!!! ANY HELP WILL BE MASSIVELY APPRECIATED!!! Ps. this only just started happening a week or so ago.
This just started happening to me last week also. After I went through the setup process I could get into my itunes but would get a msg about library not being saved due to user not being an administrator. I went into my program files opened the itunes folder right clicked on the itunes music folder and clicked on "Run as administrator". I haven't had a problem
since. Don't know if this will work for you but I guess it won't hurt. good luck.
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