HELP PLEASE - error 545

help , my phone recently had been charging overnight and i wake up with a white screen syaing error and i just restart it and it goe sback to normal but today it done it and when i reboot it, it just goes to the whit escreen again, i downloaded the blackberry desktop softward and i am trying to connect my phone to it but it says its unable,help me please!

Hi siobhansinead_99
Welcome to BlackBerry Support Forums
If a Battery pull restart is unable to fix your device this time then follow this Knowledge Base Article to recover your device from this JVM Error 545 :
KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader.
Please note , the above method will delete all data within your device , I hope you have a previous backup from which you can restore .
Additional Inforrmation :
KB12077 : "JVM error 545" appears on the BlackBerry smartphone
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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