Help Please - Exchange challenges

I cannot get my exchange account to sync, contact, mail... nothing. I have tried various ways of setting it up and no luck. I have no problem signing in from safari to our company's remote site and getting my email that way.
Server - Office.XXXXXXX.com
Username - Company\XXXXXXX
Password - Same as company email
SSL - off and on tried both
Out IT guy has helped a little but still no luck

If the settings on the iPhone are correct, then verify the settings on your Exchange server.
Do you have Active Sync installed on the server?
Is it using Protocol 2.5?
Connecting through the web is not the same as using ActiveSync.
So if the IT guy says OWA is on, this is not ActiveSync.
Please review the documents on this page to make sure everything on the server is correct.
http://www.apple.com/support/iphone/enterprise/

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