Help please I can't get my photos off my phone

My 4s used to show in my computer and I used to be able to get the photos off the device there but now it doesn't show up since the new upgrade.  I have tried to get the computer to recognise the device but it won't but it still syncs and shows in iTunes and charges from my computer. Could it be my virus protection? I can't figure it out it never used to be a problem
Please help

I'd suggest installing any available updates for your computer. To ensure the drivers are up to date.

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