Help, please. (iCloud storage full when it shouldn't be)

Hi folks. Need help re: iCloud storage. I own two Macs, an iPad (3rd gen), and iPhone 5. None of these uses iCloud for backups. My apps only take up about 20MB, and Mail takes up 407.8MB. And yet Settings says that my iCloud storage is full! I'm stumped and I don't know what else to do. Please help. Thanks.

mikeyllorin wrote:
........What do you mean by 'refreshing system preferences'? I just restarted my Mac before I checked but the same storage info is seen in my iPad and iPhone.
Yes, that's what I meant my restart.
What happens if you add, say a new pages document.
Hold down the alt key after opening the Finders 'Go" menu, choose 'Library' from the menu, look in 'Mobile Documents' and let me know what you see, you can look in various folders at will, but don't go moving or deleting anything. Look for any large unexplained documents.

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Why is my iCloud storage full when I bought a 32GB iPad mini?

When my mum bought me my iPad mini at Christmas (7 months ago), she bought me a 32GB and recently I have had notifications saying that my iCloud storage is full. I have deleted many apps and many photos, also when I try to delete the data of certain apps I don't want, the switch will turn to white (meaning it has been deleted) and when I go back onto Manage Backup the switch will be green ( meaning that it has obviously not been deleted). Why does this happen? Is it a problem with the iPad itself? My mum bought me the 32GB so problems like this wouldn't happen. Also writing this question my iPad has been running slow, is this because of my iCloud storage being full?
I just put this down to be that when you buy the iPad mini you get 5GB free for your backup and the other 32GB is for photos, apps etc. Is this what has happened I have used up the 5GB of iCloud backup? Or have I used up the full 32GB?
Thank you for taking the time to read and (hopefully) answer my question.

Apps, music, movies, sync'd photos from iTunes are part of iCloud backup.
You should turn off photo backup to iCloud and regularly sync your photos to your computer and delete them from the Camera Roll.
-> http://support.apple.com/kb/ht4083
Also writing this question my iPad has been running slow, is this because of my iCloud storage being full?
No.
Close all apps (double click Home then swipe up on all apps) then press & hold both Home & Power until you see the Apple logo.

Why is my icloud storage full, when I've disabled all apps from being backed up?

I saw my icloud storage was full, so i went into "manage storage" and turned off almost every app so it wouldn't back up to icloud.
it still shows that it's full. how/why?!

i just tried but it says it cannot backup bc there isn't enough space.
you can see in the screenshot that the next backup is 5.8 gbs. my camera roll is turned off and the apps that are checked off are very small so i really have no idea what's taking up so much space.

ICloud storage full on iphone, but deleted almost everything and grows larger! iPad is fine with same iCloud acct. can I delete iPhone backup then turn it back on without loosing iCloud data?

Icloud storage full. Can I delete my iPhone icloud backup with keeping my iCloud data unharmed (since my iPad has iCloud storage turned on, and I wouldn't be turning iCloud off on my iPad). BTW, I use iTunes for music and photo albums; iCloud for contacts, notes, etc. Then turn iCloud back up back on on iphone to see if I had a problem file and the storage changes?
ICloud storage full. I deleted messages, moved the camera roll to my PC, deleted Safari bookmarks, turned off almost every app in Managing iCloud storage. I turned off the backup, restarted iCloud backup and did a manual backup yet my storage gets larger yet.
Makes no sense. I have a iPhone and iPad. It's the iPhone showing this large iCloud storage 3.6 GB (when the iPad has more apps and only 716MB).

ANSWER to my Question above: YES.
I took a chance, as I could find NO information regarding my question, and DELETED MY ICLOUD BACKUP (not my ICLOUD account). I then turned ON my ICLOUD BACKUP and whew! It plummeted from 4.8 GB full out of 5 GB TO: 1.2 GB full out of 5 GB.
I even turned on more settings to back up and it still shows 1.2 GB full in ICLOUD, 3.8 available. No more emails to say I am running out of ICLOUD space.
[For what its worth if others are getting messages their ICLOUD is almost full, and you don't have all that much on ICLOUD. Then when you even delete apps, messages, camera roll, turn off almost ALL icloud back ups and features the ICLOUD backup grows even larger. My ICLOUD kept increasing in size while I was decreasing my ICLOUD storage in Managing storage.]
(All my ICLOUD contacts, notes, Safari bookmarks, were returned in place.)

Got email saying Icloud storage full. Yet, iCloud on mac

Got email saying Icloud storage full. Yet, iCloud on mac & Ipad shows 4.62 GB avail. of 5GB total. How do I find out what is exactly wrong?

Most likely nothing is, others have received this email but nothing happens. For now (unless you are having problem) ignore it.

Phone wasn't plugged in and receives a message that my phone hasn't been backed up in 30 weeks. I usually get a message that my iCloud is full when I plug it in. But it was 4 in the morning and it just sent me a message out of the blue.

Phone wasn't plugged in and receives a message that my phone hasn't been backed up in 30 weeks. I usually get a message that my iCloud is full when I plug it in. But it was 4 in the morning and it just sent me a message out of the blue. Is this normal?

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

ICloud mail storage full, when it really isn't.

Hey guys. I keep getting the following message pop up.
http://img843.imageshack.us/img843/1774/screenshot20120812at220.png
trouble is as you can see, my iCloud storage isn't nearly full.
http://img513.imageshack.us/img513/8180/screenshot20120812at222.png
in fact the email account in question has only 30 messages in it.
Thnaks for your time guys.

if it truly isn't charging thats something that would be covered under warranty simply go to a apple store and get a replacement

Icloud storage full - manage storage

Hi,
So my ipad is saying that my icloud storage is almost full and it is preventing me from doing a lot of things.
I go to settings > icloud > storage and backup > manage storage
It says my ipad is using 63.2MB and Mail is using 113.8MB - this obviously does not add up to 5GB, yet my storage is saying I have used 4.8GB of 5GB on icloud.
I have tried deleting the back ups and even turning off back up to icloud. Then I turned the icloud back up on again and did a fresh back up and the result was still 4.8GB of usage wit the above statistics for ipad and Mail.
I am so confused. I am obviously not using 5GB of storage and don't want to purchase anymore, does anyone have any ideas of what is wrong!?
Thanks,
S

iCloud: Backup and restore overview
http://support.apple.com/kb/HT4859
Check iCloud storage & backup space on iPad
http://www.urltips.net/check-icloud-storage-backup-space-on-ipad/336/
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
 Cheers, Tom

Icloud storage full

I've deleted everything from every folder in my icloud mail account (including trash) but still my icloud storage says it's full of mail. Any ideas??

Hi westie62,
Welcome to the Apple Support Communities!
I understand that you are trying to reduce the size of your email on iCloud. I know you have already gone through some great troubleshooting steps as well and the email size is not changing. In this situation, I would recommend reading over and working through the troubleshooting steps that you have not yet completed in the following article.
iCloud: Reduce email storage space
Best regards,
Joe

Storage full when it isn't

After message saying I had 200 MB available, I purchased 20 GB (ongoing monthly charge). Now it says I still have 200 MB and have 20 GB in storage. How do I convert the newly purchased 20 GB where it's needed?
Also unable to delete music and photos. No trash available.
Also after downloading IOS8 - cannot connect to the internet (after sleep) unless I turn off my iPad and turn back on.
Thanks for any help. This is no longer fun!

What is the 'storage full' message referring to, is it how much free space that you have available on your iPad (Settings > General > About > Available), or how much free space that you have available in the cloud for your backups ?
For music, what iOS version do you have on your iPad ? On iOS 7 and 8 you can delete individual tracks by swiping/dragging across them from right-to-left - on iOS 8 you can also delete albums and/or all an artists tracks in the same way (and you can do it via Settings > General > Usage > Manage Storage > Music, either by swiping/dragging or via the Edit button at the top right of the screen).
For photos, how did they get on the iPad ? If they photos weren't synced to it from a computer then you should be able to delete them - either via the trashcan icon in the top right corner (bottom right in iOS 7 and 8) if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it (Edit button on iOS 6, Select button in iOS 7 and 8) in thumbnail view. Photos that were synced from your computer can't be deleted directly in the Photos app - you need to move/remove/de-select them from where they were synced from on your computer and re-sync

Why 5s keeps saying storage full when i have nothing on my phone

my phone keeps saying storage full with only MB left when i should have at least 6 GB free. I have no music and 1 GB of pictures. This problem happened before and the next day it was back to saying 6.something GB free. And nothing has changed since then. Why is apple software getting worse?

hey guys,
i appreciate the responses.
i did all that. nothing is taking up my capacity. I have already deleted all my music, i have 1 gb of photos, and only a few random apps, nothing totaling close to my phones capacity. this has happened twice before where the memory slowly decreases and i get the message of full storage. Then 2 days later its back up to 7 or 8 gb. Yesterday it was at 535 mb, and then last night it went back up to 6 gb. and as i type this its at 4.5 gb with no change in apps or photos or music. I have the latest update and other than that my phone is working properly. im assuming its just another software bug, but if anyone has a solution, it would be greatly appreciated.
Thanks again

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I bought more memory in iCloud for my daughter's Ipad but it went on the iPod touch and she doesn't have any on her Ipad can I switch them so the memory back on her ipad and off the ipod

Are you thinking that buying more iCloud storage increased the storage on the device itself? iCloud storage is only backup storage, it doesn't increase the available space on any device.

Help please...iphone5 when trying to make a call, after hitting green button to make call, screen goes straight back to keypad and all incoming calls go straight to voicemail, any ideas please? Everything else seems ok. No problem with sim or carrier

Hi...I have just obtained a secondhand iphone 5. I'm not technically minded and I don't understand 'geek speak' so please be gentle. I have done all I can think of to bottom this problem. I have switched on and off. Tried different o2 sims (including 2 brand new) that I know are fine, restored to factory settings, changed carrier from 'Auto' to O2 and spent ages on line with o2 chat but everything at their end is absolutely fine. Everything on the phone seems to be working apart from the phone aspect of things. All incoming calls go straight to voicemail and show on the phone as 'Cancelled calls' and when dialling out, I can key in the numbers and get the keypad tone (not dialling tone) but as soon as I press the green key to make the call, all that happens is the keypad pops back up onto the screen. The phone was bought on ebay as an o2 phone (the photo showed Giffgaff on the phone's screen but I understand this to be one and the same?) and as being 6 months old but I have put the serial number into the support website and...surprise surprise..,it must be at least twice that age as the warranty has expired. I have made 2 attempts to have a web chat with Apple Support, have reached the 'You're all set, we'll be with you in 2 mins' and have been left hanging there for over an hour on each occasion, so I've given that up as a bad job!! Any help will be much appreciated...and also, will Apple charge me £25 for each of the aborted chat attempts, please? Over to you...hopefully and many thanks in anticipation.

My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call
This is entirely a carrier issue. If your carrier (airtel) doesn't provide service outside of Mumbia, this has nothing to do with your iPhone.
i feel i need to change my brand
This is a user-to-user tech support forum, not Apple. No one here cares at all about your threats.
NEVER post personal info in this public forum

Scratch Disk is Full when it shouldn't be ?

Hello Anybody who can help !
To make room on the hard drive I constantly burn Photographs
to disk, which usually works. I have recently removed about
100 photos, but it still keeps saying "The Scratch Disk is Full"
Is it full or is it just confused ?
I intend to have a second hard drive attached soon, but until
then is there away round it ?
Thanks very much
From Nick

Hi Nick,
first of all: WELCOME TO THE DISCUSSIONS!
In order to run properly MacOS X requires at least 1.5 GB of free hard disk space at all times, a little less if you have plenty of RAM (i.e. 2 GB or more)! As donnie already pointed out there has to be additional space if you burn optical media.
Therefore the requirements for free hard disk space are these:
If you burn CDs: 1.5 GB + 700 MB = 2.2 GB
If you burn DVDs: 1.5 GB + 4.8 GB = 6.3 GB
If youburn DVD-DL: 1.5 GB + 8.7 GB = 10.2 GBs
Please be aware that less hard disk space may lead to loss of data and may also render the system unusable.

My mail is making iCloud storage full

So I keep getting a message saying that my iCloud is almost full and my mail is taking up more than 3/4 of it. I have deleted so many messages from my phone. Most of the inbox and all of the junk and trash sections. This hasn't made the amout of storage that my mail takes up on iCloud go down at all. I'm at a loss and have no idea what to do.

Use a computer browser and log into icloud.com. Go to the mail page and begin cleaning things up.

Help, please. (iCloud storage full when it shouldn't be)

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