Help please! Ipod Classic appears in Windows but not Itunes: Tried Troubleshooter and TS1363

Hi There,
My ipod classic won't sync with itunes It appears in windows 7 and itunes even opens when the device is attached. Unfortunately the device doesn't appear in itunes and consequently won't sync. I have tried using the troubleshooter but to no avail and have also tried the suggestions in the help article TS1363, also to no avail! Performing the diagnostic in itunes reveals that the ipod is attached and performing correctly according to itunes but there is a problem syncing. I'm stuck as to what to do next! Help!
Hoping you can make me smile again
Thank you
Fortissimo
Windows 7 and I20GB Ipod Classic and Latest version of itunes 10.3.1

I had the same problem with iTunes 10.3.1.55 on WinXP and the steps in the link referred to here https://discussions.apple.com/message/15394615#15394615 fixed it for me.

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