HELP PLEASE - ipod nano flashing icon to menu and won't turn off or work

Hello everyone
I've been at this for almost 3 hours.  I've:
checked the software is the latest.
Tried the 5 Rs;
checked it is fully charged;
THE PROBLEM:
My ipod generation 5 (which has been used about 6 times in 1.5 years) is turned on and flashes between the apple logo and the menu.
It won't accept anything I push button wise.
I'm near tears.  This was a lot of money for me to outlay and it's now not working.
Does anyone know how I can fix this PLEASE, PLEASE, PLEASE.
thank you
Karen

U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) and/or take the iPod to your local Apple Store or AASP. If you purchased AppleCare, call them.  Let them deal w/it. 

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