Help please - itunes doesnt read SIM card
Lately my iphone shuts down by itself when i turn it on
On the screen it says “Activate iphone connect to itunes”
So I connect it to itunes and a window pops up saying
“The phone “iPhone” cannot be used with iTunes because the SIM card is not installed. You must insert your SIM card into your iPhone in order to activate it.”
My SIM card is inserted into my iPhone but does not connect to itunes [i have the recent version]
I cant do anything in my phone or in itunes
I went to the apple store and they replaced the phone already for a couple of times [problem keeps happening]
So one of the people in apple told be to get a new SIM card because that might be the problem [since this problem keeps happening with the same SIM card but different phones]
Today I bought a new SIM card went to the apple store, they gave me a new iphone, they said it should be able to work
I came home again the problem happened
I need help my phone doesn’t work at all and it keeps happening
Hey BeatrizG,
If your seeing the issue with multiple iPhones and SIM cards, its most likely an external source causing the issue.
Do you have a protective case on the iPhone? If the case has a magnetic clip that could be the cause of the issue.
http://docs.info.apple.com/article.html?artnum=306435
Jason
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I am trying to activate my Iphone but can't get it to connect to Itunes.
All I get is an error message that the Iphone cannot be used with Itunes because the SIM card is not installed.
When I press on the "i" on the activation screen I get the message "ICCID: Unknown".
I have tried the ATT sim in another phone and it is recognized so I know that's not the problem.
My Iphone is on firmware version 1.0.2.
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horsie10 wrote:
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The phone is now useless to you. There is no legitimate way to fix this. Buy a new phone. Preferably in India. -
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SkipBrady wrote:
Yesterday around 12pm i was having trouble getting service, the phone was working fine but i just didnt get service. So i turned it off and turned it back on. When i turned it back on it gave me the screen with the itunes sign connecting to the usb port. Which is weird cause it has never done that before, i got home and hooked it up to my computer and my computer brings up a notice saying the sim card is not in the phone??
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Here are some steps to help figure out what is wrong with your phone, and hopefully in the end get you up and running.
-Ensure that the SIM card is inserted correctly. For device specific instructions how to insert SIM card, refer to the User Guide of your device available either in the sales package or on the local Nokia web site.
-Ensure that the SIM card is attached tightly and properly in the SIM card slot. The SIM card lock is not bent or damaged and it is closed.
-Use the original battery that comes with the device.
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-If the problem persists with another SIM card, please contact Nokia Care.
If your SIM card reads "Not Accepted", your first step would be to contact your network operator or service provider.
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Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you! -
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