Help please , iv emailed bt but been ignored .....

help please , iv emailed bt but been ignored , iv phone but the operator had know idea what he was talking about .
hope this is in the write forum .
last year i applied to be on bt basic , the cheap one for if your on income support etc , it was excepted as far as i know but i have realized i was never put on it or if i was it wasn't for very long .
the only thing i can think is i was not aloud to have o2 broad band on the basic tariff , anyone know if thats the case ?
in the info about "basic " which is about £5  a month it says you can have broad band but this may mean only bt broadband ,
any ideas ?

Hi Toastie,
Nope cant see anything saying that you need to take BT Broadband, shouldn't matter who you are with.
Could you drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send to the email address in my profile.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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