HELP PLEASE!!!!! N95 #9 + [call end] buttons fault...

Im having a very annoying problem with this damned phone whenevery i try to use the number 9 key either whilst typing in a number or putting a 9 or w,x,y,z into a text messade or application it just returns the phone straight to the menu screen (saving the message into drafts) making it almost impossible to send text messages or dial out! Also when i press the call end button it flashes a number 9 onto the screen briefly then it disappears! The phone is on the o2 network with firmware v11.0.026. Has anybody else suffered with this or have any ideas how to resolve it? I have tried *#7370# with no joy, and the software updater says that the latest firmware available for my product code is v11.0.026!
Thanks in advance!
Mike

Hey
I had the same dreaded "#9 key error", turned out that steel shaving were being attracted into my device and "sticking" to the board and wires between the main board & keyboards respectively.
Opened the phone myself (warranty doesnt cover shavings),
removed all three speakers,used a large magnet to pull the shavings out,wiped the inside clean with a dry cloth & installed brand new speakers.
Problem solved.Minimum cost.
In conclusion,I'd say the N95 is more of an office/on the road type of phone,not well suited for industrial use. Still love the phone and would rather lay out every six months for new speakers then settle for a lesser device.
Cheers

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