HELP please. nokia 5200 error

Can somebody help me please.
When I try to add a detail on one of my contacts, like another phone number, email, image, etc; this message apears: "Operation failed" and I can't add it. I don't know what else to do, I tried restoring the default settings, but I still have the message. help me please

Are you storing you contacts on the phone memory or sim card ?

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