Help please re error message on launch of downloadable version of Premiere Elements 13 asking me to insert disk
I bought a downloadable version yesterday of both Photoshop Elements 13 & Premiere Elements 13 & both seemed to install ok today. However, when I launch Premiere Elements, I get the following error message.= "There is no disk in the drive. Please insert a disk into drive\Device\Harddisk1\DR1" Obviously don't have a disk to insert as downloadable version, can anybody help please?. Thanks
Mudanzas
Please delete or disable the OldFilm.AEX file.
That is the Adobe solution for the issue in Premiere Elements 13.
In Windows 7, 8, or 8.1 64 bit, the path to the file is
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 13
Plug-ins
Common
NewBlue
and in the NewBlue Folder is the OldFilm.AEX file that you delete or disable by renaming it from OldFilm.AEX to OldFIlm.AEXOLD.
Please let us know if that works for you.
Thank you.
ATR
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Process: Final Cut Pro [215]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 7.0 (7.0)
Build Info: FCPApp-906181654~22
Code Type: PPC (Native)
Parent Process: launchd [165]
Interval Since Last Report: 1220 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 383 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-02-27 17:21:50.684 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: F2735926-CF71-49A6-9CAF-CBE82AF568D0
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 8
Thread 0:
0 libSystem.B.dylib 0x96e3df3c sem_wait + 12
1 com.celemony.melodynebridge.au 0x107f32f4 GNAudioUnitWrapperViewEntry + 504568
2 com.celemony.melodynebridge.au 0x107f9d9c GNAudioUnitWrapperViewEntry + 531872
3 com.celemony.melodynebridge.au 0x10779ae0 GNAudioUnitWrapperViewEntry + 6884
4 com.celemony.melodynebridge.au 0x10773a50 0x10772000 + 6736
5 com.celemony.melodynebridge.au 0x1078c240 GNAudioUnitWrapperViewEntry + 82500
6 com.celemony.melodynebridge.au 0x10774a3c GNAudioUnitWrapperEntry + 1656
7 com.celemony.melodynebridge.au 0x10a407e4 0x10772000 + 2942948
8 ...ple.CoreServices.CarbonCore 0x015b550c CallComponentOpen + 36
9 ...ple.CoreServices.CarbonCore 0x015b399c OpenAComponent + 536
10 ...ple.CoreServices.CarbonCore 0x015b376c OpenComponent + 16
11 ...ple.CoreServices.CarbonCore 0x015b55f0 CallComponent + 188
12 ...ple.CoreServices.CarbonCore 0x015d3534 GetComponentVersion + 32
13 com.apple.FinalCutPro 0x0030ccd8 AddAUEffect(ComponentRecord*, ComponentDescription const&, char*, char*, KGDictInt*) + 804
14 com.apple.FinalCutPro 0x0030e254 AudioRegisterAUEffects + 1456
15 com.apple.FinalCutPro 0x003668e4 AudioInitialize + 148
16 com.apple.FinalCutPro 0x0029cd08 KGSoundLibAction + 780
17 com.apple.FinalCutPro 0x00270578 CallLibs(KGLibActionCode, unsigned char) + 320
18 com.apple.FinalCutPro 0x00270758 KGFinishLibraries + 112
19 com.apple.FinalCutPro 0x002708e0 KGInit() + 180
20 com.apple.FinalCutPro 0x0044202c OpenApplication(AEDesc const*, AEDesc*, long) + 64
21 com.apple.AE 0x926d0ce0 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 164
22 com.apple.AE 0x926d0be8 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 40
23 com.apple.AE 0x926d09ec aeProcessAppleEvent + 212
24 com.apple.HIToolbox 0x92f5d40c AEProcessAppleEvent + 52
25 com.apple.HIToolbox 0x92fbc7c8 AEProcessEvent + 148
26 com.apple.HIToolbox 0x92fbc714 HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 224
27 com.apple.HIToolbox 0x92fb96b4 TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 64
28 com.apple.HIToolbox 0x92f31c48 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1484
29 com.apple.HIToolbox 0x92f30de0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
30 com.apple.HIToolbox 0x92f30bfc SendEventToEventTargetWithOptions + 52
31 com.apple.HIToolbox 0x92f60b88 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 308
32 com.apple.HIToolbox 0x92f3209c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2592
33 com.apple.HIToolbox 0x92f30de0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
34 com.apple.HIToolbox 0x92f4dd04 SendEventToEventTarget + 52
35 com.apple.HIToolbox 0x92fbc4a8 ToolboxEventDispatcher + 84
36 com.apple.HIToolbox 0x92fb89e4 RunApplicationEventLoop + 164
37 com.apple.FinalCutPro 0x001709d4 KGMainEvent(void*) + 52
38 com.apple.FinalCutPro 0x002f9180 main + 56
39 com.apple.FinalCutPro 0x0000389c _start + 744
40 com.apple.FinalCutPro 0x000035ac start + 44
Thread 1:
0 libSystem.B.dylib 0x96dac278 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x96def368 pthread_condwait + 1320
2 com.apple.Foundation 0x92c791a0 -[NSCondition waitUntilDate:] + 384
3 com.apple.Foundation 0x92c78fcc -[NSConditionLock lockWhenCondition:beforeDate:] + 268
4 com.apple.AppKit 0x900fb9cc -[NSUIHeartBeat _heartBeatThread:] + 664
5 com.apple.Foundation 0x92c3bd84 _NSThread__main_ + 1004
6 libSystem.B.dylib 0x96dee0c4 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x96e0fd74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x96afb808 __CFSocketManager + 764
Thread 3:
0 libSystem.B.dylib 0x96db2c0c _semwaitsignal + 12
1 libSystem.B.dylib 0x96def46c pthread_condwait + 1580
2 libGLProgrammability.dylib 0x90806b68 glvmDoWork + 120
3 libSystem.B.dylib 0x96dee0c4 pthreadstart + 316
Thread 4:
0 libSystem.B.dylib 0x96dac258 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x96def378 pthread_condwait + 1336
2 com.apple.FinalCutPro 0x0046eb10 Synchronizable::Wait() + 44
3 com.apple.FinalCutPro 0x00458684 DisplayQueue::Run() + 720
4 com.apple.FinalCutPro 0x0049a460 Thread::RunHelper(void*) + 28
5 libSystem.B.dylib 0x96dee0c4 pthreadstart + 316
Thread 5:
0 libSystem.B.dylib 0x96dac258 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x96def378 pthread_condwait + 1336
2 com.apple.FinalCutPro 0x0046eb10 Synchronizable::Wait() + 44
3 com.apple.FinalCutPro 0x00515468 WorkUnitPerformer::Run() + 68
4 com.apple.FinalCutPro 0x0049a460 Thread::RunHelper(void*) + 28
5 libSystem.B.dylib 0x96dee0c4 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x96dac1f8 machmsgtrap + 8
1 libSystem.B.dylib 0x96db311c mach_msg + 56
2 com.apple.CoreFoundation 0x96af0394 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x91d50fa8 HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x91d50de4 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x96dee0c4 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x96ded904 kevent + 12
1 com.apple.CoreFoundation 0x96ac7a48 _monitor_file_descriptor_ + 240
Thread 8 Crashed:
0 ??? 0000000000 0 + 0
1 com.celemony.melodynebridge.au 0x107f9a68 GNAudioUnitWrapperViewEntry + 531052
2 com.celemony.melodynebridge.au 0x107fe20c GNAudioUnitWrapperViewEntry + 549392
3 libSystem.B.dylib 0x96dee0c8 pthreadstart + 320
4 ??? 0000000000 0 + 0
Thread 8 crashed with PPC Thread State 32:
srr0: 0x00000000 srr1: 0x4000d030 dar: 0xf032cee4 dsisr: 0x40000000
r0: 0x0ef84750 r1: 0xf032ce00 r2: 0x00000000 r3: 0x0ef84750
r4: 0x00000000 r5: 0x0ef848c4 r6: 0x96ad0114 r7: 0x01002c88
r8: 0x00000000 r9: 0x000000b0 r10: 0x00000004 r11: 0xa0addf18
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0xa0b2df98 r26: 0x00024f1b r27: 0x0ef84850
r28: 0x0ef845c0 r29: 0x10a8e120 r30: 0x0ef848c0 r31: 0x107f9a2c
cr: 0x44000022 xer: 0x20000000 lr: 0x107f9a68 ctr: 0x00000000
vrsave: 0x00000000
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0xd8e1000 - 0xd8e9ffb com.apple.FinalCutPro.Plugins.Effect Builder 7.0 (7.0) <c3adf611a925c666fe3fea86c314a58a> /Applications/Final Cut Pro.app/Contents/MacOS/Plugins/Effect Builder.bundle/Contents/MacOS/Effect Builder
0xd8ed000 - 0xd8fafff com.apple.FinalCutPro.Plugins.FCPExtPluginSupport 7.0 (7.0) <1a7ff286381399c163c989f26ea52771> /Applications/Final Cut Pro.app/Contents/MacOS/Plugins/FCPExtPluginSupport.bundle/Contents/MacOS/FCPExt PluginSupport
0xd901000 - 0xd933fff com.apple.FinalCutPro.Plugins.FCS Engine 7.0 (7.0) <6c6f49b70583c84ffc3f0e616d1af130> /Applications/Final Cut Pro.app/Contents/MacOS/Plugins/FCS Engine.bundle/Contents/MacOS/FCS Engine
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0x92e7a000 - 0x92e94ffb com.apple.CoreVideo 1.6.0 (20.0) <2bc359d0334aa51fcf0534320dee89e9> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x92e95000 - 0x92f10fff com.apple.SearchKit 1.2.2 (1.2.2) <a9d0033a5e1e55b5e382e52fe578d734> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92f2a000 - 0x93263ff7 com.apple.HIToolbox 1.5.6 (???) <a3b713a77c16da495c886463985f1e39> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93264000 - 0x932e9fff libsqlite3.0.dylib ??? (???) <daf55b073488086ef5b9a3781be53f14> /usr/lib/libsqlite3.0.dylib
0x932ea000 - 0x93315ff7 libauto.dylib ??? (???) <a64d088b2d17e013b9ee5a08d3a20d33> /usr/lib/libauto.dylib
0x9331b000 - 0x933ceffc com.apple.CFNetwork 438.14 (438.14) <6e213ab40eabfc276ca46a7c7cfad01a> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x93411000 - 0x93420fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <305892aafaceb4e31915f0d759ef7e6d> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x93421000 - 0x93436fff com.apple.IMUtils 4.0.8 (584) <798e21f99606c71cc5998dc473c8652b> /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x93588000 - 0x941b3fef com.apple.QuickTimeComponents.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x941b4000 - 0x941c4ffb com.apple.agl 3.0.9 (AGL-3.0.9) <e751a9e491c3a9ef82c6405466106726> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x94742000 - 0x94749fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x94767000 - 0x94a90fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x94a91000 - 0x94a9ffff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x94d1d000 - 0x94d73fff libGLU.dylib ??? (???) <3418ce7ca0863162847f553c15d08674> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94d74000 - 0x94d74fff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94d75000 - 0x94d80ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x94dd0000 - 0x94e52fff com.apple.print.framework.PrintCore 5.5.4 (245.6) <3cde2550ec10348b7162d2b6cb0dfc67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x94e53000 - 0x94ee8ff7 com.apple.framework.IOKit 1.5.2 (???) <ced0a498252f76a2d2ba9f2a0ae02160> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x94ee9000 - 0x94ef2fff com.apple.DiskArbitration 2.2.1 (2.2.1) <682f5c45591e8c4a89c79e384e2c49af> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95054000 - 0x95096fff com.apple.quartzfilters 1.5.0 (1.5.0) <3f2dc01a646cd5b5ea55d510583ba4d5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x95097000 - 0x950a4fff libbz2.1.0.dylib ??? (???) <03227e92407191ff8e754461e842201b> /usr/lib/libbz2.1.0.dylib
0x951b9000 - 0x95325ff9 com.apple.AddressBook.framework 4.1.2 (702) <00009729166ef5c0294f864e1c4e54c9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95326000 - 0x953b5ffb com.apple.DesktopServices 1.4.8 (1.4.8) <efaf20fbcdf58c7da37ddbcf190bba75> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x95430000 - 0x9543bffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x9543c000 - 0x95458fff com.apple.IMFramework 4.0.8 (584) <c700ba51b41e931a186ebff34b250f15> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x95459000 - 0x954a8fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x954a9000 - 0x954f8fff libGLImage.dylib ??? (???) <2e1f2a2625064149d209ec19e52d0384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9552b000 - 0x95553fff libxslt.1.dylib ??? (???) <bb985380f353bbc7ce694d56884ea156> /usr/lib/libxslt.1.dylib
0x95554000 - 0x955edfc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x955ee000 - 0x9560affb com.apple.openscripting 1.2.8 (???) <01f86cdb8f7347d2f3f13066e954acb6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9560b000 - 0x9561efff com.apple.LangAnalysis 1.6.5 (1.6.5) <2a661ad6e432dd62dd831e234904061f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x95708000 - 0x95709ff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9570a000 - 0x958ccff4 com.apple.CoreAUC 3.08.0 (3.08.0) <9d8d7368e2d3b11318a3556c6d4902a1> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x95b4e000 - 0x95b6dfff libresolv.9.dylib ??? (???) <c5c72e1cf61cb844163156956a1d8407> /usr/lib/libresolv.9.dylib
0x95bd6000 - 0x95be2ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x95be3000 - 0x95f48ffe com.apple.QuartzCore 1.5.8 (1.5.8) <60e54cfb861dc5e66bb4f263a192d558> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95f49000 - 0x9601cfff com.apple.CoreServices.OSServices 228 (228) <8610aed4edbd5d21e887a68c32b5c216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9601d000 - 0x961beff7 com.apple.QuartzComposer 2.1 (106.13) <6dd1df71cb588b1b9ceb0c5bbf32e842> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x96235000 - 0x96254fff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96255000 - 0x962bcffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x962fb000 - 0x968b5fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x968b6000 - 0x969caffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x969cb000 - 0x96a82fff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96a83000 - 0x96a86ff3 com.apple.QuickTimeH264.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x96a87000 - 0x96bacff3 com.apple.CoreFoundation 6.5.7 (476.19) <dee0f0024f3bf976cfa0a0816e8aa338> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96cfa000 - 0x96daafff edu.mit.Kerberos 6.0.13 (6.0.13) <2ed20a450576465ee4f9c317b8ce8c44> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96dab000 - 0x96f4bff3 libSystem.B.dylib ??? (???) <900415cd2c829b2de9a6cdcdaa6307e3> /usr/lib/libSystem.B.dylib
0x96f4c000 - 0x97042ffc libiconv.2.dylib ??? (???) <05ae1fcc97404173b2f9caef8f8be797> /usr/lib/libiconv.2.dylib
0x97043000 - 0x9705affb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9705b000 - 0x97084fff com.apple.CoreMediaPrivate 15.0 (15.0) /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x97085000 - 0x9714dffb com.apple.CoreData 100.2 (186.2) <be912ff41bd4506438a71d5665e89069> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9714e000 - 0x97187fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <21dee7ffd93306032f911b5ef3fdbab3> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97188000 - 0x971eaffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x971eb000 - 0x97310ffb com.apple.imageKit 1.0.2 (1.0) <50dfcbe41b384bd71761c761c3fbfd5e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x973e1000 - 0x973efff3 com.apple.opengl 1.5.10 (1.5.10) <54bae289e544387ce7997a4a05e70aa9> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibFor "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
If you still have issues see Troubleshooting issues with iTunes for Windows updates.
tt2 -
Error message when launching Automator - wrong version
Clicking on Automator results in a popup error message saying I can't use this version of Automator with this version of OS X. It appears I have version 2.0.4 of Automator, dated by in August of 2009. My Operating System is 10.6.6 running on a fairly new iMac.
My limited research tells me that Automator comes with the OS and I had bought a legal copy of Snow Leopard and installed it with no errors.
Any advice? Thanks in advance.I looked on my wife's iMac and she had the latest version. I copied it to my apps folder and I am automating like crazy.
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Help, please, understanding error messages (copied)
I've posted this originally on the Leopard Forum, but I'm thinking someone here with an intimate knowledge of OSX code might be able to help.
http://discussions.apple.com/thread.jspa?threadID=2283095&tstart=0
I realize this is about third party software, but I've googled around and the following errors, which are being repeatedly logged when using Canon Camera softrware, seem to be generated for a number of other basic OSX applications, so maybe someone might have an idea what, in general, would cause them and what they might mean. I haven't been able to find anything very specific for Canon.
I've called Canon Tech up to second level and they have no idea what these mean or why they are being generated. I've already tried trashing several of the user .plists. Since the program apparently runs OK, it would seem they might just be some harmless bug in the Canon code when running with OSX and can be ignored, but would like to know from someone if that sounds right. NS means name server? I'm getting tons of these. Thanks.
Dec 30 09:10:19 Macintosh-3 MCU[125]: * -[NSConditionLock unlockWithCondition:]: lock (<NSConditionLock: 0x19ac70> '(null)') unlocked when not locked
Dec 30 09:10:19 Macintosh-3 MCU[125]: * Break on _NSLockError() to debug.
MCU is the Canon Application.WZZZ wrote:
Since the program apparently runs OK, it would seem they might just be some harmless bug in the Canon code when running with OSX and can be ignored, but would like to know from someone if that sounds right. NS means name server?
You are correct, more or less. NS actually stands for "NextStep", the original name for Cocoa.
These errors are just bugs in Canon's code. There is nothing you can do to fix them. -
Help please! error writing to file cannot download itunes...cant fix!
i really dont know what to do... i just got my computer a couple of months and something must have happened when i downloaded it the first time. i few times after using is i was having problems it said something about a corrupt file. So logically i thought to uninstall and then reinstal. but since then i have been dealing with this problem for a couple of weeks.
installation will go well for a while (a couple of minutes) then i will this error.
Error writing to file: C:\programfiles\commonfiles\apple\mobiledevicesupport\bin\AOSutils.dll
then its says please verify that you have access to that directory.
i have tried so many things and really dont know what to do. this cannot be manually deleted either.
any advice would be appreciated!"Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe. Verify that you have access to that directory."
Most commonly, it's caused by disk or file damage, J.
Let's first try running a chkdsk over your C drive. There's Windows 7 instructions in the following document. Select both "automatically fix file system errors" and "scan for and attempt recovery of bad sectors" or use chkdsk /r (depending on which way you choose to go about things). You should be prompted to schedule the scan to run on restart. That sort of scan of the C drive should take a long time ... if it quits after a few minutes or seconds, something's interfering with the scan:
[How to use CHKDSK (Check Disk)|http://www.w7forums.com/use-chkdsk-check-disk-t448.html]
Does the chkdsk find/repair any damage? If so, try another iTunes install. Does it go through properly this time? -
When I add a Disc Menu I get an error message: "Sorry, a serious problem occurred and Premiere Elements needs to shut dow..." I am using Premiere Elements 10 on a Apple MacbookPro. I have uninstalled and deactivated and reinstalled but still get same error.
cyclone
What video card/graphics card does your Mac computer use? NVIDIA GeForce? If so, please read the description and solution for the Premiere Elements/NVIDIA GeForce issue in the Announcement on the matter at the top of this forum. Any questions or need clarification on that, please do
not hesitate to ask.
What specific disc menu theme or themes are associated with this program failure? What is the exact place where the problem hit..
a. just clicking on Disc Menu header
b. dragging Disc Menu from the display of themes into the Disc Menu area customization screen
c. selecting your menu in the display of choices and then hitting Apply
d. other
Are you running Premiere Elements 10 from a User Account with Administrative Privileges?
Is this a "it worked before but not now" or "it never worked before" type issue.
On the Windows side of things, application of Run As Administrator as well as the User Account with Administrative Privileges has been know
to resolve some of these issues. I am strictly an Elements Windows user. What is the Mac side of the story for Run As Administrator? At any
rate, are your computer permissions in order?
Just to cover all bases, do you have the latest version of QuickTime installed on your computer with Premiere Elements 10?
Let us start here and then decide what next.
Thank you.
ATR -
i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
Missing MSVCR71.dll Error Message During Launch
I just wanted to pass along an error message that I have found the solution to and have passed onto Adobe through the bug submission process.
I have discovered a QuickTime Component that causes Adobe Encore CS5 to give an error message during launch. The Error message states “The file MSVCR71.dll could not be found. Please reinstall Adobe Encore to resolve the problem” (Well, it is something really close to that. I did not write down the error message before fixing the problem). There is an “OK” button below the message to continue loading Adobe Encore.
The error message is only displayed if all other CS5 programs are closed. During my findings, I discovered that if you open Adobe Encore CS5 through Premiere Pro CS5 or After Effects CS5 by using Dynamic Link, the error message will not be displayed.
The QuickTime Component that causes the error message is “XiphQT”, which is used to play Xiph formats in any QuickTime based application. The Component can be located here: http://www.xiph.org/quicktime/
When installing the latest version of the program “Juicer” from digital juice, the QuickTime Component is installed. Juicer will run without the Component, but gives a message that it is missing. I have removed the Component since I use Encore to a much greater extent.
To remove the XiphQT Component from QuickTime, you must remove it manually because when QuickTime is uninstalled, the Component is left behind and will be a part of future installations of QuickTime.
While the error message displayed during the launch of Adobe Encore CS5 is not detrimental, it can be frustrating, so I hope this may help others that receive the error message from above. I should also note that I am using Windows 7 Home Premium.Greetings,
My solution was attributable to my firewall (Microsoft Defender) blocking TCP connections to QuckTime. Here's the steps that resolved my problems on CS5, Windows 7, 64 bit:
Control Panel
Windows Firewall
Advanced Settings
Outbound Rules
New Rule...
Program/Next
This program path: (use Windows Explorer to search)
c:\Program Files (x86)\Adobe\Adobe Bridge CS5\msvcr71.dll
Allow the connection
(Leave checks Domain, Private, Public)/Next
Name Description: (whatever you like - will display at top of Windows Firewall Advanced Security Outbound Rules)
Good luck, Michael -
I just unistalled PS C3 through 6 on my computer leaving only PS CC for use going forward. Having done this I now get this error message when launching PS CC: "One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop." The thing is PS CC still appears to be working okay once that error message is cleared. How can I get rid of that error message? I can't reinstall using the CC Updater because it still sees PS CC on the system thus it won't install another copy. I'd just as soon not uninstall it and I'm not sure that would fix the issue anyway.
Any ideas?Hi jpolster,
You can uninstall PS CC through the Control Panel in windows/Utilities in MAC & the reinstall PS CC.
Thanks -
Lightroom trial doesn't show complete menu selections or import button. Also get error message on launch: An error occurred when attempting to change modules. I am unable to find/see the following file to try renaming the SLCache and SLStore files: System Library/Application Support/Adobe. Any ideas? I only have 16 days left on the trial and have been unable to get it to work on my Macbook Pro. This is all I am seeing after Lightroom opens. Thanks!
Thanks to both of you for attempting to help. I finally figured out what was wrong . . . it was a Permissions problem. Very frustrating, but after scouring the troubleshooting tips I finally found the one that solved my problem. I had to add a User and give it Read/Write privileges to Lightroom. The file I had to add the User to was Hidden on my Mac, so that added an even bigger challenge to the mystery. Only a few days left on my trial version! I hope I have time to try it out!
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Getting "could not initialize photoshop" error message on launch.
I'm getting this error message when launching Photoshop CC.. I uninstalled it, then reinstalled it. I'm not sure if I updated before I had this problem initially, but I'm getting the same message on launch of the newly installed PHotoshop. I'm running Mavericks on a MacBook Pro.
Help?!Can you confirm that this is Photoshop 7? The version that dates back to 2002?
What operating system are you using? It sounds like a reasonably up to date computer, and I am not sure if Photoshop 7 would even run on Windows 7 and Windows 8.
You have all sorts of issues if it is Photoshop 7. Being 32 bit, it won't be able to access most of your 8Gb — probably more like 2.5Gb. It might also have problems with large HDDs. Hmmm.... just read your post again, and I see you have a 1.5Tb boot drive. I have a strong feeling Windows 7 would not play nicely with that.
So let's confirm what Photoshop version and operating system you are using before we get carried away. -
Help with the error message that ADE is not allowed to copy a book onto my Nook. I have tried authorizing and unauthorizing many times--at wits end with this issue.
I too am having the same problem. I have a new hard drive that was imaged from the old one and I'm trying to side load a book to my Nook Simple Touch.. I first installed ADE 4 then borrowed and downloaded a book from Overdrive. I tried a few times to delete and reauthorize both the computer and the Nook and each time I get an authorization error when I try to side load the book. I then found on the Nook forum that the Simple Touch and ADE 4 don't get along. So I uninstalled ADE 4 and installed ADE 3.
I then followed this recommended procedure found on the forum: I deleted the Digital Editions folder from my Nook, launched ADE 3 and authorized the computer, then connected the Nook. For a few seconds, hovering the mouse over the setting icon for the Nook displayed everything on the context menu grayed out. But then it showed the context menu and I was able to display the Nook's authorization, which was the same as the computer's. Still get the same error side loading the book. Deleting and reauthorizing doesn't help. And the Digital Editions folder is still missing from the Nook. -
NIPALU.dll entry point error message when launching application
A previously working application (written in VB6.0, using Measurement Studio 6 and NI-IMAQ1394) now has a fatal error message when starting:
"The procedure entry point _pkgModulePackageEventLog@20 could not be located in the dynamic link library NIPALU.dll".
This fatal error is only observed on some of our customers' systems, others work fine after the upgrade. WE NEED URGENT HELP!
Attachments:
Error Message Screen Shot.png 8 KBMSOLAP$LocalCube cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
Hello,
It's just a guess: Power Pivot uses the MSOLAP = "Microsoft OleDB Provider for OLAP" and maybe that Provider is damaged on the machine. You may try to reinstall the Provider, you can get the installer named "SQL_AS_OLEDB.msi" from
Microsoft® SQL Server® 2012 SP2 Feature Pack =>
ENU\x86\SQL_AS_OLEDB.msi (for 32 bit)
Olaf Helper
[ Blog] [ Xing] [ MVP] -
I did a system restore, trying to get rid of the new update (which I HATE), and now when I try to open iTunes, I get an error message telling me that "This version of iTunes has not been correctly localized for this language. Please run the English version." You can't change the language option unless you can open iTunes - and IT WON'T OPEN!!! What a piece of crap! If there existed an iTunes substitute, I would purchase it in a hot minute!
Strip it out and start again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you really want to roll back to 11.4 uninstall all iTunes/Apple components as described in the second box, restore the pre-upgrade version of the library as described in Empty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2 -
I am trying to upgrade my PC to iTunes to 10.6 version, and i get an error message that states the older version of Bonjour cxanot be removed contact your support group. Can anyone help.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?
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