Help please, serial number not valid??

Hi all, I hope you can help, just got my mac book and logic pro 8 today. I tried to install logic and when i put the serial number in it says...This application cannnot continue because the software serial number is not valid. Its brand new, box was in the seal so it cant be a dodgy copy. This happened to anyone else? what shall i do?

You are entering the serial number from the 'sticky' pasted on the back of the 'how to install software' pamphlet and not from anywhere on the box, right? Just making sure. Also, if you haven't tried.... try switching some letter O's to the numeral zero (0). Also... try switching O's with the letter Q. Yes... a few others have had this problem and some have been entering a serial number from the cover box rather than the ' how to install software' pamphlet. Once they entered the serial# pasted on the pamphlet everything was ok. Hope you get it up and running. Cheers.

Similar Messages

  • Serial Number Not Valid- new Windows 7pro/ fresh install of Creative Suite 5 Design Premium Win from download will not accept license key. This serial number is not valid for this product is the only response.

    Serial Number Not Valid- new Windows 7pro workstation / fresh install of Creative Suite 5 Design Premium Win from download will not accept license key to install. This serial number is not valid for this product is the only response being returned. What am I missing?

    The key is for Creative Suite 5 Design Premium the download is DesignPremium_CS5_5_LS1 and all associated files in the group.

  • I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect.  I downloaded on Friday afternoon.

    I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect.  I downloaded on Friday afternoon.  Why?  This should have been easy.

    Contact support by web chat to get your serial number issues sorted.
    Mylenium

  • Serial Number Not Valid 2nd Install CS5.5

    I'm trying to download CS5.5 Design Standard Student and Teacher on my Windows 8.1 machine and receive a "Serial Number Not Valid" notification. I have already downloaded the product on my Macbook Pro a few years ago, but was under the impression I was allowed to download it on 2 computers. Anything I can do???

    the serial number for a mac installation is not the same as for a windows installation.  and, in fact, cs5.5 is not a dual  platform product so you cannot install it on a windows machine unless you have a windows license/serial number.
    you could upgrade to creative cloud.  the subscription apps (cs6, cc and cc 2014) are all dual platform.

  • Serial number not valid when upgrading from LR4 to LR5 [was:leewayphotography]

    J’ai acheté LR 4 il y a 1 an avec le n° de série sur la boite. J’ai acheté l’upgrade pour LR 5 et je n’ai jamais pu installer la version définitive avec ce n° de série.Ce n° de série n'est pas valide. La durée version d’essai est terminée et donc je dois retourner à LR 4 pour continuer à travailler ? Pourquoi cela ne fonctionne pas?

    Bonjour.
    J'ai bien compris votre réponse qu'il fallait utiliser un nouveau n° de série. J'ai bien téléchargé LR5 le 18 mars 2014, j'ai bien reçu une facture
    n° IEE2014000174985 mais je n'ai pas de trace d'un nouveau n° de série. Il n'est pas sur la facture, ni dans le logiciel?
    Que faut-il faire
    Leewayphotography
    From: John Waller
    Sent: Monday, April 21, 2014 10:14 PM
    To: leewayphotography
    Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
          Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
          created by John Waller in Photoshop Lightroom - View the full discussion

  • Logic 9 Serial Number Not Valid

    I recently backed up my computer and did a complete OS reinstall (starting from stratch and not using the old image due to old corruption files). I then decided to manualy copy over Logic Pro 9 files from the backup drive to the new image. I went to open Logic and it asked for my serial number. I typed it in and then it decided to crash on me. Well no big deal, I probably didn't copy all the files. So I deleted as many files as I could find and then proceded to reinstalling Logic 9 from my Logic Studio disc set. Entered name and the serial key during the beggining of the install and it says "Serial Number Not Valid" and asked me to type it again and gives me the same message. After 3 failed attempts, it closes the installation program. I have tripple checked my spelling in the key and have checked forums regarding this problem. I have already attempted to move the ID files in Library/Application Support/ProApps to the desktop; no change. Any input would be nice. Thank you.
    I am running Mavericks 10.9.1 on a MacBook pro 2012.

    Was your copy of Logic Studio 2.0 (the one containing LP9) a full version  or an upgrade version?
    If it was an upgrade version you need to enter your original LP8 serial first.... and then it will ask for your LP9 upgrade serial...
    If it was the full version, contact Apple directly and ask for their assistance.
    http://www.apple.com/contact/
    or use the online webpage to obtain a replacement serial number...
    http://support.apple.com/kb/HT1861?viewlocale=en_US&locale=en_US
    Note: Once you have successfully installed LP9.. you must upgrade LP9 to the latest version 9.1.8 before you run it, via software updates... as you are running Mavericks...

  • Installer tells me serial number not valid photoshop elements 13

    i'm trying to install photoshop elements 13 multiple languages mac that i downloaded tonight online. i purchased photoshop elements 13 and premiere elements 13 as a package a few days ago on line but it appears that what I purchased was for windows and not for mac. I have a serial number for each (photoshop elements 13 and premiere elements 13). The installer is not accepting the serial number as valid for some reason. I'm guessing that the problem was caused by the fact that what I bought was english windows and what i downloaded as mac -- which is what i need. help me please!

    Hi there
    Where did you get the number from?  Do you have a serial number, redemption code or product code?
    Please try the following doc to see if this helps: Find your serial number quickly
    Thanks
    Bev

  • HT1349 APPLE CARE SERIAL NUMBER NOT VALID

    Alright so I know this is elsewhere in the forum but I recently purchased AppleCare for my iPhone 4 (I live in Canada) and I went to register the product and it's telling me the serial number is not valid.
    I tried calling Apple but I keep getting in this enraging speak your problem loop that doesn't seem to pick up "AppleCare" as an item that I'm having issues with. What am I supposed to be saying to the prompter to get me to a service representative. It wants the serial number for my iPhone. That's not the issue, it's my APPLECARE that has the wrong serial number.
    I have zero patience for teleprompts so I'd like someone to walk me through how to get to a REAL human being.
    I just want to register my product that I paid 90 bucks for. And have it actually work. I'm not asking much
    Any help would very much be appreciated!!!!

    Thanks, I ended up using the "EXPRESS LANE", which I definitely recommend to anyone that dislikes speaking to a computer as much as I do.
    https://expresslane.apple.com/
    Also, to anyone else that may be having this issue: The serial number you're inputting is for your PHONE, not the one on the applecare box.
    If any apple people are reading this, the form should read "DEVICE serial number", not everyone knows what hardware means (though in hindsight that makes sense but why not call it what it is and save potential client frustration, and save yourself a phone call). Or even make a drop-down list to select the device you're registering would be helpful. Then have the registration applet show "AppleCare Registration #" and "[device name: e.g. iPhone] serial #".

  • Acrobat 9 Pro error "serial number not valid"

    I am installing Acrobat Pro 9 onto a new laptop. I get an error that my serial number is not valid. Customer service told me that this is a technical issue. I need to have in on my new machine as I use it a lot for work. Any help would be greatly appreciated! ^_^

    Hi SuperMommy,
    Please provide more information like Opertaing system , Mac or windows you are using.
    Also you can visit these link hope they may help you :
    http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Serial number not valid...should be valid!

    This is for CS6 Master Collection. I have a valid serial however upon installation it says it's not valid. Please help!  This serial was distributed directly from Adobe.

    Are you trying to type in a letter where it should be a number?
    https://www.adobe.com/account.html for your Adobe orders page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    or
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Serial Number Not Valid -new store-bought Aperture 2

    I recently bought Aperture 2 from the Mac store.
    The serial number they provided is not valid. I have checked many times - the letters are in caps, and I have included all dashes.
    I had no trial version of Aperture prior to this.
    Please help!

    Just call 1-800-SOS-APPL and they will resolve it for you.
    Good luck!
    -Allen Wicks

  • How can I install PS Elements 10 when get error message, serial number not valid

    I have a new computer (PC Windows)  and want to install my PS Elements 10  and Light Room 5.2.  When I try to do so I get the error message that my serial number is not valid.  I have used the help/support and have done what suggested but nothing seems to work. (The copies were registered.)  Please help me solve this so that I can't get my pix edited. Thanks so much for any help you can give me.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

    Cathylof did you receive your installation files for Photoshop Elements 10 on CD?  If so are you installing from the CD provided with your purchase?  Please also make sure to utilize the registered serial number at http://www.adobe.com/.  You can find additional details on how to locate the registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • URGENT!!!! get the same message "serial number not valid for this product" and I am RE installing on the same computer that crashed last week...

    I am attempting to RE install PSElements 11 on a computer where it WAS last week but had a hard drive crash. The message is wrong and the serial number is correct. URGENT as I am at the apple store trying to get help from apple people, and they DON'T want me to install a new version of Yosemite as it will make computer slower...

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Issue activating CS 5.5 Design Premium. Serial Number Not Valid but has been used for 4 years.

    I have just deactivated CS 5.5 on my old iMac, when i try to use the same serial number when installing it on my new Mac it tells me that 'the serial number is not valid for this product'. Any ideas?

    Hi Jack,
    It looks like this document will help resolve your issue: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    Let us know how it goes!
    Thanks,
    Madison

  • Aperture 2 Serial Number not valid from 1.5

    Hi,
    I have just purchased Aperture 2 but when installing on my new mac it is saying that the serial number from Aperture 1.5 is not valid. Triple checked but still no luck.
    Any ideas please would be great!

    Are you sure your 1.5 is not an academic version or an NFR? Those are not eligible for upgrade.
    DLS

Maybe you are looking for

  • "Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

    I get the error "Cannot use adobe reader to view pdf in your web browser.  Reader will now exit.  Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7.  This happens when trying to open  a PDF file in Inte

  • Par file deployment error

    Hi I am trying to deploy the par file from NWDS. First time i was able to deploy with out any error. But after that i get the following error (Taken from sap-plugin.log) [30.05.06 / 11:05] #ERROR LEVEL# com.sap.portal.developmentTools.ideSpecific.ecl

  • How to list the current user in sqlplus and how to switch to another?

    Assume I am in a sqlplus sesion. How can I display the user with whom I am currently working? And how can I switch (without leaving the sqlplus session) to another user aaa with pw=mypw? Peter

  • Dont want to put the SLED during GR(MIGO)

    Hello experts, I have some materials in my plant ABC for which i dont want to enter the SLED(Shelf Life Expiration Date) during Goods receipt(MIGO). But as the setting in SPRO has done at plant (ABC) level & movemnt type (101)level,System will always

  • Trouble connecting to FaceTime

    I've been trying to activate Facetime on myiPAD. After putting in my pw, I get:  "FaceTime Activation  An error occurred during activatin. Try again". I am connected to WiFi and I've tried several times. I've never been on FaceTime and am simply tryi